The marketing environment surrounds and impacts upon the organization. There are three key elements to the marketing environment which are the internal environment‚ the microenvironment and the macroenvironment. Why are they important? Well marketers build both internal and external relationships. Marketers aim to deliver value to satisfied customers‚ so we need to assess and evaluate our internal business/corporate environment and our external environment which is subdivided into micro and macro
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‘Business’ and Its ‘Environment’ Introduction Every business organization has to interact and transact with its „environment‟. The effectiveness of interaction of an enterprise with its environment primarily determines the success or failure of a business. The environment imposes several „constraints‟ on an enterprise and has a considerable impact and influence on the scope and direction of its activities. The enterprise‚ on the other hand‚ has very little control over its environment. The business
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THE CONTEXT OF MANAGEMENT (MBA 591-1) An analysis of South African Broadcast Corporation’s Internal and External Environment. Prepared By: Wandisa Vazi (72112212) Date: 25 August 2008 TABLE OF CONTENTS Executive Summary………………………………………………………. 3 1. Introduction…………………………………………………………. 3 2. Analysis External Environment…………………………………. 4 2.1 Political Forces…………………………………………………………… 4 2.2 Economical Forces……………………………………………………….
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Introduction Business environment is the combination of internal and external factors that influence a company ’s operating situation. The business environment can include factors such as clients and suppliers‚ its competition and owners‚ improvements in technology‚ laws and government activities and market‚ social and economic trends. Environmental forces of political‚ economic‚ social‚ and technological factors. These factors are outside the control of the business. The business can’t do much
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Internal Customers: This means if one department‚ individual or process within an organization supplies another such within the same organization with goods‚ information or services then the latter is described as the internal customer of the former. For example‚ a dispatch department may be the internal customer of a packing department‚ which in turn may be the internal customer of the manufacturing process. External Customers: External customers are those persons who come from the outside to
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AO1 Internal and External Customer Needs at Cadbury World Internal Customers: Staff: At Cadbury world the staff are constantly training and working on how to communicate with the customers‚ always training to maintain their expectations and how they can improve. They can improve. They have this training course called Welcome Host for managers. (Www.welcometoexcellence.co.uk) and here they learn how to have good customer service. There are different training courses they have to take part
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The Environment of Business 1. Introduction The business that will be analysed is Woolworths Financial Services (WFS). WFS is a financial service provider call-centre‚ based in Observatory. The company offers a range of financial products and services. These include the Woolworths’ in-store card‚ credit cards and revolving personal loans. The call-centre services all the Woolworths stores across South Africa. WFS is in a joint venture with ABSA‚ as its financial partner. 2. Scanning the Internal and
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Customers Customers buy products or use services. They may be individuals‚ but also may be manufacturers‚ wholesalers or corporate clients. To compete‚ a business must deeply understand its customer’s needs and desires. Analyzing this environmental component allows a business to make sound strategic decisions that affect operations.Customer-oriented changes such as extra services‚ new products‚ or expanded hours of operations might sharpen a company’s competitive edge. Competitors A business
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! ! ! ! ! Critical analyse of the external and internal environments of Ford Motor Company! ! ! ! ! ! ! ! ! ! ! TABLE OF CONTENTS 1. Introduction ................................................................................................................. 3 2. Background of Ford Motor Company ......................................................................... 3 3. External environments of Ford ...................................................................
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Name: | Unit 1: Business Environment | Lecturer: | Date Issued: | Completion Date: | Fail Pass Merit Distinction P1 | P2 | P3 | P4 | P5 | P6 | P7 | P8 | P9 | P10 | P11 | P12 | P13 | P14 | P15 | P16 | M1 | M2 | M3 | D1 | D2 | D3 | | Learning Outcomes:On successful completion of this unit a learner will:1. Understand the organizational purposes of businesses2. Understand the nature of the national environment in which businesses operate3
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