2013 | | Qualification | Unit number and title | Specialised Diploma in Business Administration – Level 1 | Unit 20 : Recording Business Transactions | | | Assignment title | Work Experience at South Thames College | | Criteria reference | To achieve the criteria the evidence must show that the student is able to: | | Task no. | | Links to personal‚ Learning and Thinking Skills | 1.1 | Identify the types and purpose of documents used to record business transaction | | 1 | |
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Explain the limitations of market research in terms of helping the development of a marketing plan for either McDonalds or Tesco (M2) Tesco uses primary type of research to gather information about its customers‚ competitors and the environment. Tesco collects information that has not been collected before and uses both internal and external primary research methods. Internal research includes: Tesco’s customer data whereas external research would include: questionnaires and surveys‚ experimental
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they get regular customers by giving them loyalty cards‚ promotions such as “buy one get one free”‚ discounts and other special offers. Sainsbury’s are getting regular customers which bring in more profit which then can be used to help expand the business even more. Customers demand cheaper products so local and national stores such as Sainsbury’s will try to have the cheapest products for customers to buy which then encourages competition between the stores‚ whichever store has the cheapest price
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Business Aims / Objectives & Mission Statements A business aim is a long term goal. It is something a company is working towards to achieve the target within a certain time. To do this the business would need to use short term goals called objectives to achieve these. These objectives intend to be SMART. (Specific‚ measurable‚ achievable/agreed‚ realistic‚ time) An aim is where the business wants to go in the future‚ its goals. It is a statement of purpose‚ e.g. we want to grow the business into
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BTEC Higher National Diploma in Business Unit No: 4 Unit Title: Marketing Principles Assignment Cover Sheet Assignment No: 1 I hereby confirm that this assignment is my own work. I have identified and acknowledged all sources used in this assignment and have referenced according to the Harvard
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TASK 8 (Completion of this task will provide evidence for M2: Analyse your contribution to the selection process in a given situation) In order to meet the grading criteria for M2 you are required to analyse the contribution you have made to the selection process for your chosen vacancy. Analyse means that they must not simply describe what you did but also explain how and why it helped the selection process. DOCUMENTS Explain how you contributed to each stage – individually or in your groups
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M3 Analyse how evaluating a business event informs future planning. Identify different methods of evaluation‚ e.g. questionnaires for delegates or a debriefing session‚ explaining how they contribute to identifying problems and providing solutions for future events. What is evaluating? Evaluation is an assessment of something or making an observation of the outcome whether good or bad. An example of evaluating is after the Year 8 disco‚ was the year 8 pupil’s filing out an evaluation form on how
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M2 - Explain the possible impact of the Disability Discrimination Act in promoting anti discriminatory practice. L/O: understand how national initiatives promote anti discriminatory practice. In 1995‚ there was a Disability Discrimination Act put in place which ensured that people with disabilities were treated equally to everyone else‚ this meant it was illegal to discriminate against disabled people in relation to employment‚ the provision of goods and services‚ education and transport. However
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D2: Evaluate the risks involved in the installation or upgrade of software and explain how the risks could be minimised. Loss of Income: Companies can easily lose income if their computer systems shut down. When the system shuts down‚ no actions can be done‚ meaning no orders can be accepted. In this way it is very likely that the organisation will lose customers‚ also money or maybe get a very bad reputation. So when upgrading or installing a new software there is a miner chance of this happening
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complete experience‚ from the second they enter a business or view a website‚ to the after-sales service‚ such as spare parts or repairs. Superb customer service means providing services that customers did not even know they wanted‚ but are delighted to find are provided. Identifying Customer Needs Effective customer service involves satisfying customer needs‚ so the first step is to find out what these are. All customers contact a business because they want something. Businesses use several
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