remembering to save your work regularly When you’ve finished‚ print out a copy to keep for reference Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name‚ the course title and the Unit and Assessment number. Please note that this Assessment document has 9 pages and is made up of 9 Sections. Name: Section 1 – Understand how to make and receive telephone calls 1. Complete the table below with descriptions
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remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name‚ the course title and the Unit and Assessment number. Please note that this Assessment document has 9 pages and is made up of 9 Sections. Name: Section 1 – Understand how to make and receive telephone calls 1. Complete the table below with
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Telephone etiquette 1. Speak clearly. A picture paints a thousand words but the caller on the other end of the phone can only hear you. They cannot see your face or body language. Therefore‚ taking the time to speak clearly‚ slowly and in a cheerful‚ professional voice is very important. 2. Use your normal tone of voice when answering a call. If you have a tendency to speak loud or shout‚ avoid doing so on the telephone. 3. Do not eat or drink while you are on telephone duty. Only eat or drink during
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Unit one: Principles of personal responsibilities and working in a business environment Assessment You should use this file to complete your Assessment. * The first thing you need to do is save a copy of this document‚ either onto your computer or a disk * Then work through your Assessment‚ remembering to save your work regularly * When you’ve finished‚ print out a copy to keep for reference * Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor
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2 Award in the Prevention and Control of Infection Issue 1 November 2008 Pages 1 - 8 Qualification Accreditation Number 500/4296/8 Section 1: Qualification Overview Web: www.ncfe.org.uk Email: care@ncfe.org.uk For further help telephone 0191 239 8000 Level 2 Award in the Prevention and Control of Infection 2 Section 1 Qualification Overview Introduction We want to make your experience of working with NCFE as pleasant and easy as possible. This Qualification Specification
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BADM 746: Test 2 Name: Student ID: Instructions: There are three parts in this paper. 1st part is worth 30%‚ 2nd part is worth 30% and 3rd part is worth 40% of all points in this test. Answer all the questions in each part to get full credit. Part I: Multiple choice questions Each question is worth 3 points. Please choose the best option that answers the question. 1. A conservative current operating asset financing approach will result in permanent current assets and some seasonal current
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[COMPANY NAME]‚ When The Need Calls For A Stairlift in [CITY‚ STATE] No doubt‚ a stairlift in [CITY‚ STATE] offers a practical solution to individuals with limited ability to move about freely. A stairlift is a big development in modern living‚ allowing for greater independence. It benefits‚ in particular‚ the old and the aged who are more at risk for falls and accidents along the stairs. When the need calls for this smart home device‚ explore all your options and learn more about this product before
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as a part of a team. She always seems to have major disagreements with team members which lead to antagonistic relations between them. Though she has moved from one team to another‚ her relations with colleagues always seem to be hostile and cold. How would the
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Frequently referred to as groceries or staples Stored in packages or containers in which they are received for weeks or even months Example: canned‚ bottled‚ packed goods‚ frozen meats and seafoods ESTABLISHING STANDARDS AND STANDARD PROCEDURES QUALITY STANDARDS Menu – basis for determining food items that will be required for day-to-day operations Standard Purchase Specifications A carefully written description of those specific and distinctive characteristics that best
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GIVING AND RECEIVING FEEDBACK This was a crucial moment in the team because to give and receive feedback‚ the team members must be open and willing to accept it. Would any team member lash out and create tensions among the team members? Spock’s comments to others should be well balanced and he would be willing to learn from other people. Mr. Congeniality and The Soul Seeker would receive the feedback gracefully; I only hoped that both could gracefully convey one’s weaknesses. The Contrarian might
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