Unit one: Principles of personal responsibilities and working in a business environment Assessment You should use this file to complete your Assessment. The first thing you need to do is save a copy of this document‚ either onto your computer or a disk Then work through your Assessment‚ remembering to save your work regularly When you’ve finished‚ print out a copy to keep for reference Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your
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Answering the phone professionally The rules for answering a telephone are simple but they need to be continually reviewed and practiced. Following are the most basic ones‚ which should always be employed. 1. Use the three answering courtesies: • Greet the caller • State your organisation • Introduce yourself “Good afternoon‚ Accounts‚ Andrew Batt speaking” 2. Show enthusiasm when you answer. Help make the caller feel welcome A tired voice lacking in enthusiasm is very unappealing and reflects
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Q NO. 1 (A) == TRACE THE GENESIS OF THE CONCEPT OF ORGANISATIONAL BEHAVIOUR.. ANSWER== 1.1 INTRODUCTION In a simple term organisational behaviour refers to the behaviour of persons in an organisation. Everybody wants to understand others behaviour. Understanding others behaviour help the persons to influence them. As you must be aware that human behaviour is guided by the internal and external forces. The analysis of these forces provides an insight for understanding the behaviour. Moreover
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considerably since Connelly took over Crown’s reins in 1957. American National had just been acquired by France’s state-owned Pechiney International‚ making it the world’s largest beverage can producer. Continental Can‚ another long-standing rival‚ was now owned by Peter Kiewit Sons‚ a privately held construction firm. In 1989‚ all‚ or part of Continental’s can-making operations‚ appeared to be for sale. Reynolds Metals‚ a traditional supplier of aluminum to can makers‚ was now also a formidable competitor
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| Prestige Data Service 2010 SUMMER Executive Summary To assist Prestige Telephone Company on making the decision of continue its subsidiary or not‚ this report provides an analysis of Prestige Data Service (the subsidiary) on the status quo revenues and costs‚ a prediction on its break even situation‚ as well as possible options to increase profit. The report has its limitations due to insufficient detailed information on both other revenues and variable costs of Prestige Data Service
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policies‚ structure and methodology adopted. It gives us brief description of the overall functioning of the company or organization. IMPORTANCE OF ORGANIZATIONAL STUDY • The study encompasses the systematic and careful application of knowledge about how people perform within organizations. • To understand the working environment of the organization. 1.3 SCOPE OF THE STUDY The study is limited to ITI Limited‚ Bangalore. It concentrates on the functioning of different departments in the organization
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MN101: Business Analysis and Decision Making 2011-12 ESSAY SUBMISSION DATE: 12 noon on 10th January 2013 Coursework You must submit 3 word-processed essays (word length: maximum 1‚500 words for each essay‚ excluding any exhibits and references) from the list below. Answer any THREE questions. 1. To what extent are a company’s annual report and accounts useful in understanding and analysing its market‚ productive and financial performance? Discuss using an extended example. 2. To what extent can
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Follow up Activities and Evaluation of the Rugby Tournament Introduction Once an event has finished you need to ensure that you know what procedures that you need to follow to ensure that you can close down the event and ensure that you can make the next event successful and possibly better. You need to find what the bad things of the event were and then what the bad things of the event are and what the good thing are. The things in which you have to follow are: Packing up the venue and cleaning
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Business Decision Making Project Jeanette LeBlanc QNT/275 January 12‚ 2014 Charlene Dunfee Business Decision Making Project Job satisfaction and job turnovers can hurt a business with the add expense of training new employees. Our team is discussing ways to conduct a survey for employees in an attempt to understand and correct any problems to lower job turnovers and increase job satisfaction. By understanding how the employees see their position with the company‚ and how their feel about the operations
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relationships in terms of the whole person‚ whole group‚ whole organisation‚ and while social system" （Nwlink.com‚ 2008). Because most of us work in organisations‚ learning organisational behaviour is able to help us understand‚ predict and influence the behavious of others in organisational setting‚ and trends in organisational behaviour. One Australia hair-care company develop a range of hair products with refillable packaging in order to maximise brand loyalty and minimise the cost to consumers
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