STRATEGIC PERSPECTIVES ON MARKETING MKTG45165 CADBURY REPORT 12TH DECEMBER 2013 WORD COUNT – 3727 STUDENT ID NO. – N0533900 TABLE OF CONTENT I. Executive summary ______________________________________4 II. External Environment PESTEL Analysis _________________________________________5 Porter’s Five Forces _______________________________________8 III. Internal Environment Resource Based Analysis Tangible Resource _______________________________________12 Intangible Resource
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PGDM 12177 – Vinay A. Hamasagar CADBURY DAIRY MILK An Indian Perspective …… Submitted to : Dr. H. Gayathri CADBURY DAIRY MILK An Indian Perspective …… Submitted to : Dr. H. Gayathri Table of Contents Cadbury 1 Cadbury in India 1 Size of the Market 2 Awards and Recognitions in India 3 Product Portfolio 4 The Marketing Mix 5 Product 5 Price 6 Place 7 Promotion 7 Brand Analysis: 9 What is a brand? 9 Cadbury Dairy Milk as a brand: 9 Brand Identity:
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ktPROJECT REPORT ON SERVICE QUALITY & CUSTOMER EXPECTATION IN LIFT PRODUCTS Submitted By‚ RUDRA PRATAP MAHARATHY REGD. NO.- UNDER THE GURDIANCE OF Internal Guide‚ External Guide‚ Prof. Budhaditya Padhi Mr. ACKNOWLEDGEMENT I would like to express my gratitude to the management of JOHNSON LIFTS PRIVATE LIMITED‚ Bhubaneswar for giving me the opportunity to undertake my summer internship program in the company which gave me an insight into the working of the company and the
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Importance of customer/client care It shows a great deal of professionalism when a company takes good care of its customers‚ both internally and externally. Professional employees will most likely deal with clients in a professional manner‚ with the right communication‚ with respect and a genuine attitude. A good customer service will help the company: To keep loyal clients – develop trust To gain new clients To develop a good referral To develop within its employees a sense of proudness and
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KRAFT FOODS (CADBURY INDIA) "MAKE TODAY DELICIOUS" COMPANY OVEVIEW Cadbury is fully owned subsidy of Kraft Foods Inc Kraft Foods and Cadbury deal in snacks‚ confectionery and quick meals. With annual revenues of approximately $50 billion‚ the combined company is the world’s second largest food company Sales in more than 160 countries Approximately 140‚000 employees Operations in more than 70 countries IN INDIA Cadbury began its operations in 1948 by importing chocolates
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Case Study: Cadbury Takeover Introduction: In the beginning of 2010 the US food giant took-over one of the most famous British confectionary companies‚ Cadbury‚ affectively making Kraft the largest food confectionary company in the world (Smith‚ 2010). According to Rigby and Masters (2010) the takeover “was one of the biggest – and most hotly contested – acquisitions in the UK”. The process was exhaustively followed by media‚ which criticized inability of British Government to limit takeovers
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From: CustomerCare@weprint.com Date: Wednesday‚ November 3‚ 2005‚ 8:48 AM To: rpleskunas@gorgetracker.com Subject: Your Electronic Business Card Is Ready Dear Richard: In response to your order dated November 2‚ 2005‚ I am pleased to inform you that we have now configured your electronic business card and you can link to our website to download it to your computer system at your convenience. Your electronic business card is ready for you to install! [Don’t bury main idea] Please follow
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References: http://www.cadburyindia.com http://www.indiainfoline.com/Markets/Company/Fundamentals/Directors-Report/Cadbury-India-Ltd/500793 http://www.moneycontrol.com/financials/cadburyindia/balance-sheet/CI#CI
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Slide 1 Welcome to your second customer service lecture. This week we’ll discuss listening‚ an often simplified concept. Many people think listening is easy—as long as you hear something you’re listening to it‚ but in truth‚ listening effectively is a demanding task. To listen effectively‚ you must apply skill and determination. Luckily‚ as with any skill‚ effective listening can be learned. We’ll begin this lecture by going over the difference between hearing and truly listening. Slide
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Product My product is a re-launch of Cadbury dairy milk. Cadbury dairy milk is made from real chocolate. Its ingredients include cocoa butter and there is a glass and half full cream dairy milk in every 200 grams of Cadbury dairy milk chocolate‚ Cadbury buys 65 million litres of fresh milk each year to make Cadbury dairy milk chocolate. Price Price is an important element of the marketing mix. The price charged for a chocolate bar can determine whether a consumer will buy it and the
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