This includes the notable Montgomery Bus Strikes and Freedom Riders and diner sit-ins. Both were examples of civil disobedience. For the Montgomery Bus strike‚ black people in Montgomery‚ Alabama did not ride the bus until they were promised equal sitting rights. For the Freedom Riders‚ they assisted in the diner sit-ins. They would sit in the diner and wait to
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internet service Providers in Hong Kong T.C.E. Cheng‚ The Hong Kong Polytechnic University‚ Hong Kong L.C.F. Lai‚ The Hong Kong Polytechnic University‚ Hong Kong A.C.L. Yeung‚ The Hong Kong Polytechnic University‚ Hong Kong the Driving forces of Customer loyalty: abstraCt In this study we examine the driving forces of customer loyalty in the broadband market in Hong Kong. We developed and empirically tested a model to examine the antecedents of customer loyalty towards Internet service providers
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Civil disobedience is an active refusal to follow certain laws that have been issued by the government or an occupying power. The idea is that you would be standing against one or maybe even two laws you don’t agree with and not the government as whole. Some of the greatest examples of civil disobedience are the peaceful protests of Dr. Martin Luther King he didn’t agree with some of Americas laws or treatment of humans he wanted equal rights for all. He rallied supporters and was able to give speeches
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Peaceful resistance to rules and regulations among society goes down historically as something so inevitably iconic as an occurrence known as civil disobedience. It is no doubt that civil disobedience‚ the act of opposing a law deemed unjust and peacefully disobeying it henceforth‚ spurs such great controversy in our society. Civil disobedience impacts society in a positive manner that does not hinder nor deteriorate the good name of the just nation that is home‚ but moreover poses as an influence
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the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation‚ rather than a list. |Organisation type |Name of organisation |Description of products and services | |Commercial
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as the mother of the modern day civil rights movement in America‚ due to an act of disobedience‚ in refusing to surrender her seat to a white male passenger on a Montgomery‚ Alabama bus‚ December of 1955‚ as required by the unjust laws of her time‚ set in motion a wave of protest a few days later that impacted the whole of the United
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The Evolution of Civil Disobedience “Strength does not come from physical capacity. It comes from an indomitable will‚” declares Mahatma Gandhi as he gallantly strides in the Dandi Salt March of 1930. From being a modest lawyer to a revolutionary activist‚ Mahatma Gandhi’s actions illustrate the boundless power organized civil disobedience has on society’s progress. To guarantee India’s Independence‚ Gandhi empowered suppressed Indians to march for their right to produce salt. His idea of
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Mandela lived during the Apartheid‚ a period similar to America’s segregation system. The South African government set laws in place to prevent racial equality‚ but in the face of oppression‚ Mandela and his followers staged many acts of civil disobedience. Civil disobedience acts‚ not as a hindrance of free society‚ but as a tool to disband oppressive governments. According to the social contract theory‚ we created government to protect our rights. We sacrificed our power for the greater good of
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customer-service? The sure-fire techniques for providing superior customer-service are the mindset that defines each company’s culture. It is pervasive‚ visible to others‚ and everyone’s responsibility. It also requires organizations to keep the basic company functions in superior shape so that CSRs do not get bogged down with cleaning-up problems‚ correcting errors‚ or being on the defensive with customer. 2. What situations and practices might provide easy traps for inferior customer service? The
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Task one Service excellence is important to an organisation as it is the key to gaining new customers and customer retention. Any business must operate on the basis that customer service is the most critical aspect to a business’ success as happy customers are more likely to continue using the service provided and more importantly will pass their experiences onto potential new customers. This is becoming even more significant as customers are communicating their service experiences – good and bad
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