Chapter-1 Introduction 1.1. Executive summary The project aims at studying the customer satisfaction of Reliance communication .The project consists of five sections ‚in which first section deals with introduction and objectives of the company .the second section deals with the study of concept of customer satisfaction it’s importance‚ scope and previous researches on customer satisfaction by various authors .the third section deals with the research methodology
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PROFESSIONAL COMMUNICATION Introduction & Definition Since the dawn of civilization man expressed his ideas and views in different ways to exchange his feelings and emotions. This way of exchanging the feelings is known as communication. Communication is one of essential conditions of social interaction. According to Brown‚ “Communication is the process of transmitting ideas or thoughts from one person to another for the purpose of creating understanding. According to Keith Davis‚
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SIMPLE PRESENT TENSE The simple present or present simple is one of the verb forms associated with the present tense in modern English. It is commonly referred to as a tense‚ although it also encodes certain information about aspect in addition to present time. It is called "simple" because its basic form consists of a single word (like write or writes)‚ in contrast with other present tense forms such as the present progressive (is writing) and present perfect (has written). For nearly all English
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essentially a postponement of the inevitable to her. Each author writes her essay at a different point in the year. This has a major impact on the personalities each of them. Dillard‚ the more chipper author‚ writes her essay in recollection of a past summer. Summer is a time when life is thrilling and nature is at its best‚ a season of positivity. The offspring of many animals first come out into the world in summer‚ signifying the beginning of new life. Because summer is a warm and bright season
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Tuesday‚ February 5‚ 2013 Communication Notes Chapter 3 – Hearing vs. Listening • Hearing- the ear’s physical response of sound waves. o Hearing uses 1 of the 5 senses • Listening- the brain’s response and interpretation of surrounding stimuli o The best speakers are the best listeners o Listening uses all of the 5 senses • Five Basic parts of the ear: o Outer Ear- the fleshy part of the ear that is comprised of the Pinna and
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Abstract Mobile IP has been designed within the IETF to serve the needs of the burgeoning population of mobile computer users who wish to connect t o the Internet and maintain communications as they move from place to place. The basic protocol is described‚ with details given on the three major component protocols: Agent Advertisement‚ Registration‚ and Tunneling. Then route optimization procedures are outlined‚ and further topics of current interest are described. Charles E. Perkins‚ Sun Microsystems
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source of love‚ support and encouragement. Finally‚ I should acknowledge my indebtedness to all my friends for their assistance during the process of preparing for this research. Le Thi Huyen ABSTRACT Even the best verbal communication skills are not enough to create and sustain successful relationships. Good relationships‚ both at home and at work‚ require the ability to communicate with emotional intelligence. Part of our culture involves an unspoken rule that people should
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Mohandas Gandhi and Mao Zedong were two great leaders who succeeded in many ways by their actions and decisions. Gandhi was an Indian leader and Mao a Chinese leader. However‚ their approach to success‚ peace‚ and ultimately‚ a revolution‚ was very different. Mao favored peace through violence‚ and Gandhi favored peace through non-cooperation and standing up for what is right. He also believed that these changes will be accomplished by “conscious suffering”‚ was the way he put it. However‚ despite
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TEST CODE 01239032 CARIBBEAN EXAMINATIONS COUNCIL SECONDARY EDUCATION CERTIFICATE EXAMINATION PRINCIPLES OF ACCOUNTS PAPER 03/2 - General Proficiency 1 hour 30 minutes SPECIMEN PAPER READ THE FOLLOWING INSTRUCTIONS CAREFULLY 1. 2. 3. Answer ALL questions. Answer the questions on the Answer Booklet provided and return it. Silent electronic calculators may be used‚ but ALL necessary working should be clearly shown. Copyright © 2005 Caribbean Examinations Council. All rights reserved.
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Professional Competency Examination 2 Tasman Travel Date: Time Allowed: Instructions: 8 November 2005 6 hours This examination is in two parts: Part A: Part B: Compulsory — you MUST answer this question Answer ANY THREE questions Summary of Paper: Part A Compulsory – answer this question Question 1 Part B IFRS Answer ANY THREE (3) questions 110 marks Question 2 Question 3 Question 4 Question 5 Question 6 Valuation Corporate Governance Audit and Assurance Capacity Analysis
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