CHAPTER 5 Ethics and Social Responsibility in International Business Chapter Objectives After studying this chapter‚ students should be able to: 1. Describe the nature of ethics. 2. Discuss ethics in cross-cultural and international contexts. 3. Identify the key elements in managing ethical behavior across borders. 4. Discuss social responsibility in cross-cultural and international contexts. 5. Identify and summarize the basic areas of social responsibility. 6. Discuss how organizations
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Introduction The restaurant business is a challenging but exciting venture. It can often prove to be extremely competitive since food as it’s the main product is one of the basic needs and people tend to allocate majority of their income for food. As mentioned‚ this business is a challenging one so those who want to engage into this kind of investment should be fully prepared to handle all the issues and problems that they will encounter in the operations of their business. When entrepreneurs decided
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location can be utilized successfully to attract customers in a saturated market and against intensified competition. Customer loyalty leads to higher customer retention rate and to continuous business success even in situations where failure to satisfy customers would normally cause an early termination of business. Therefore the restaurant operation must focus not only on attracting first-time customers but also on developing long term relationship with customers. Customer loyalty allows increased price
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genuine requirement for a job‚ such as‚ for example‚ the need to wear a hard hat when working on a construction site. Bona fide occupational requirement is a defence that excuses discrimination o a prohibited ground when it is done for a legitimate business reason. Bona Fide occupational requirement can be rejected if a male does not have the care‚ attractiveness and delegacy a women would have. Physical capabilities have also been rejected example a women not getting hired because she cannot lift
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GENERAL BUSINESS POLICY: PROCEDURES AND RULES PROCEDURES * Derive from and conform to policies but are more tactical‚ specific‚ concrete‚ and detailed than policies. It serves as a management control mechanism by standardizing daily operations to ensure consistent processing of recurrent tasks. It specifies how recurring tasks are to be executed and enumerate both the steps and sequence to be followed. Procedure Steps Responsibility 1. Needs Analysis * Identify existing policies
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Business Plan Business name: Frasch Ren Owner: Emmanuel Mapunde Business Adresss: 4 Smith Flour Mill‚ 71 Wolverhampton Street‚ Walsall‚ WS2 8DD Telephone: 07446715458 Personal email: emapunde@yahoo.com Date created: 20 October 2014 EXECUTIVE SUMMARY Objective Frasch Ren Services is a residential and commercial cleaning company servicing the upper class‚ dual earning households and business clients within the South London Area (Shoeburyness‚ Thorpe Bay‚ Southend East and Central
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Business Requirements Israel Telleria CIS 499 Dr. Michael Kolta September‚ 08 2013 Strayer University BUSINESS REQUIREMENTS Reference number: * Document Control Change Record Date | Author | Version | Change Reference | | | | | | | | | | | | | | | | | Reviewers
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Ethics in Action 2.1 Satyam fraud – responsibility issues in India Improvement of corporate social responsibility and ethics Based on the analysis of the ethical strengths and weaknesses of Satyam‚ we have identified several aspects to improve the corporate social responsibility and ethics of the company. As described in the case‚ Satyam has a very narrow definition of Corporate Social Responsibility (CSR) that only focuses on charity. Thus‚ they exclude key issues such as transparency
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type of business you have created including: a. the product or service‚ and general staffing plan. Provide a rationale for your plan. b. The form of your business and the benefits it offers your particular business‚ c. A chart of accounts specific to your business‚ including a rationale as to the selection of each account. (Note: The chart of accounts is a blueprint of your business for the lender/investor. It should report the expected resources that you will consume in your business (assets)
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BUSINESS STATISTICS What is Business Statistics? Statistics in marketing‚ quality control and insurance Statistics is the most widely used quantitative method in business. It is concerned with extracting the best possible information from data in order to aid decision making. It is often applied to sales forecasting‚ quality control and market research. Data used in business include population censuses‚ opinion polls‚ consumer data bases‚ and sales and demand data. The role of the Statistician
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