Journal of Management and Marketing Research Consumers and credit cards: A review of the empirical literature Phylis M. Mansfield Penn State University – Erie Mary Beth Pinto Penn State University – Erie Cliff A. Robb University of Alabama ABSTRACT Research in the area of consumer credit card attitude and behavior has provided an abundance of literature in the business‚ psychology‚ and public policy fields. Beginning in the 1960s‚ the work revolved around descriptive characteristics and evolved
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customers‘ satisfaction in alternative banking. There was significant relationship between service quality‚ band perception and perceived value with overall customer satisfaction in alternative banking. Factor analysis test indicates that‚ efficiency‚ security/assurance‚ cost effectiveness‚ problem handling‚ responsiveness‚ fulfillment and accuracy were first factors‚ Perceived value‚ brand perception‚ contact facilities‚ convenience‚ system availability and easy to use are second factor and compensation
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offered Beauport marketing research coordinator position to reward Beauport’s contribution to recent increase in ice cream sales and market share because he thought that the position would broaden Beauport’s experience and boost her career at Hy Dairies. Beauport did not share the same idea: she thought that the position offered was a “backroom job” and not a route to top management. Beauport felt that she was sidelined because she was a visible minority and a woman. • Misunderstanding response:
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Questionnaire on Consumers Attitudes towards Online Shopping Part A (1). (Respondents are requested to answer the following questions with answers from strongly agree to strongly disagree on a Likert five-point scale) 1. Strongly Disagree 2. Disagree 3. Neither Agree or Disagree 4. Agree 5. Strongly Agree. Questions Strongly agree Agree uncertain/ not applicable Disagree Strongly disagree 1. I get on time delivery by shopping online 2. Detail information is available while shopping
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A Project Report on “Buying Behavior of Customers towards housing goods at a leading mall in Pune” Submitted By: Kailash A. Gawali PGP 2009-2011 From: AIMS INSTITUTE OF MANAGEMENT STUDIES‚ BAVDHAN‚ PUNE-21 DELEARATION I Kailash Gawali the undersigned‚ hereby declare
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Fan Club One of the Dairy Queen CRM strategies is Dairy Queen Fan Club. The motive of DQ Fan Club is to create loyalty customer through maintain the relationship. According to Melcooper.com (2007) it status‚ building a fan club is a CRM strategies to gain customer loyalty. If want to build a customer base that is exceptionally loyal even fanatical about your store then have to give customers reasons to become fans. Make fans out of customers is to offer them an opportunity to enjoy exclusive benefits
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Summer project report On Brand Awareness of Parle Agro products Undertaken at Parle Agro Pvt. Ltd. Prepared by Rohit Ajmera PGDM-054 (ITM Business School‚ Navi Mumbai) Under the guidance of Company guide College guide‚ Mr. Manish Joshi Prof Sudipto Chatterjee Brand Manager‚ Marketing Department Parle Agro Pvt. Ltd ITM Business School ACKNOWLEDGMENT Firstly‚ I would like to thank the ‘Almighty’ for blessing
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Retention of people in dairy farming – what is working and why? Executive Summary and Case Studies Dr Ruth Nettle‚ Augusto Semmelroth‚ Dr Rebecca Ford (University of Melbourne) Dr Connie Zheng‚ Aman Ullah (Deakin University) Gardiner Foundation August 2011 Executive summary The sustainability of dairy farming relies on people wanting to work or invest in dairying over time. How willing people are to work or invest will change over time and depends on the relative attractiveness
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THE STUDY ON THE CONSUMER BRAND PREFERENCES OF FINANCIAL PRODUCTS WITH SPECIAL REFERENCE TO PROFESSIONALS IN COIMBATORE 1. Ms. Avani Shah and Dr. Narayan Baser (2012) in this paper studies the investor preference in selection of mutual fund and measures the fund sponsor quality. After the survey of 305 mutual fund investor and analyzing the results to one way ANNOVA they come to the conclusion that Funds reputation‚ Withdrawal facilities‚ brand name‚ Sponsor’s past performance in terms of risk
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CHAPTER.1 INTRODUCTION Consumer behavior is the favorableness and un-favorableness of customer about the product. It expresses the relationship between customer expectation towards the product and product’s specification to resolve customer needs. Customers will always prefer for the low priced quality goods so company has to satisfy these needs of the customer to retain existing customers and to gain some new customers. 1.1 DEFINITION FOR CONSUMER BEHAVIOUR * The process by which
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