LOGO OF DUNKIN DONUT DUNKIN DONUTS SYSTEM BACKGROUND A.COMPANY DESCRIPTION Dunkin Donuts is an around-the-clock organization‚ and a General Manager will need to understand and assume the responsibility of this. This is an energetic and fun working atmosphere with many future opportunities available within the organization. COMPANY HISTORY It all started in 1946 when William Rosenberg (founder of Dunkin Donuts and also theInternational Franchise Association) invested $5‚000 to form Industrial
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Gina Luari Entrepreneurship 9/20/14 Dunkin’ Donuts Competitive Analysis Dunkin’ Donuts Target Market: the blue color middle class working American‚ both males and females‚ ranging in age from 18-45 Demographic Segmentation: Their salaries range from $40‚000 to $100‚000 annually. They are coffee enthusiasts‚ mainly people on the go‚ and some families. Psychographic Segmentation: a working professional‚ with a family. They are generally in their thirties and enjoy a good coffee drink and occasional doughnut
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How does Dunkin Donuts build long-term customer relationship? Dunkin donuts has been operating as a chain restaurant for nearly sixty years. Dunkin Donuts was able to build long-term customers by sticking to their original values. They have stuck to their values by providing the consumer with a great customer service experience with ease of access and affordability. Dunkin Donuts puts quality control first. By doing this‚ they are able to provide a consistent cup of coffee at any location. Through
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Dunkin ’ Donuts Marketing Audit MKT 551 University of Phoenix 1 Executive Summary Dunkin¡¦ Donuts Corporation demonstrates a commitment to excellence which enables us to deliver high quality products in addition to delivering a positive experience so that every customer will be return customer. The company has demonstrated a commitment which caters to the pallet of coffee connoisseurs. Our products will exceed local stores and franchise competitors. Dunkin¡¦ Donuts products are unique
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Dunkin Donuts was founded in 1950 by Bill Rosenberg. Mr. Rosenberg opened the 1st store in Quincy Massachusetts. Mr. Rosenberg’s goal was to “make and serve the freshest‚ most delicious coffee and donuts quickly and courteously in his stores”. (www.dunkindonuts.com‚ 2012) Dunkin Donuts are now headquartered in Canton Massachusetts. Dunkin Donuts values and principles guide their franchises to success. There values and principles are (www.dunkinbrands.com‚ 2007): Values * Honesty * Transparency
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later renamed to Dunkin Donuts in 1950 by William Rosenberg and Stephen So in Quincy‚ Massachusetts. Dunkin Donuts has become most famous for its donuts over the years‚ as well as their coffee. They have approximately 3‚000 restaurants in the US and around the world‚ and sell 2.5 million donuts every day. Dunkin Donuts has evolved into one of Forbes magazine “Top 10 Global Fast-Food Chains”‚ and tops the lists of other noted industry websites and magazines. Recently‚ Dunkin Donuts has changed the
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Dunkin’ Donuts is a company entrenched within the United States. There is a 94% brand awareness for Dunkin’ Donuts within the United States‚ which shows that it has some standing within the United States‚ whether it is good or bad. Dunkin’ Donuts made about $591.1 million in revenue just from stores within the United States. Its quick service has allowed it to become an integral part of many consumers’ mornings. While Dunkin’ Donuts is extremely popular‚ our research findings have lead us to believe
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Dunkin Donuts As a result of its social media strategy which is aimed at growing and maintaining a highly engaged global community of Dunkin’ Donuts fans‚ they work to consistently provide meaningful content and promote a two-way dialogue between the brand and our passionate fans. Its a fun brand‚ and its guests rely on it for coffee and donuts expect a little fun from us by making Dunkin’ Donuts part of their daily lives‚ either through status updates with pictures or questions or with fun challenges
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From reading the Dunkin’ Donuts Case Study‚ there are few problems that Dunkin’ Donuts faced which eventually lead to the company loss in market share and revenue. Dunkin’ Donuts CEO’s did a fabulous job salvage the situation and regain the control of market share‚ there are few more actions could have been done to achieve Dunkin’ Donuts’ goal to full extent. Also‚ Dunkin’ Donuts should learn from this lesson to prevent history to repeat itself. First is competition from Krispy Kreme‚ and Starbucks
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DUNKIN DONUTS PERFORMANCE MANAGEMENT ANALYSIS EXECUTIVE SUMMARY Performance Management strategy focuses on what is involved in managing the organization. It is a natural process of management‚ not a system or a technique. (Fowler‚ 1990). It is also about managing within the context of the business (its internal and external environment). This will affect how performance operates. (Michael Armstrong‚ 2004). This paper will analyze Dunkin Donuts’ performance management strategy. Dunkin Donuts is
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