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    Cap and Trade

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    Cap and Trade: The Cap and Trade idea is defined as‚ “a regulatory system that is meant to reduce certain kinds of emissions and pollution and to provide companies with a profit incentive to reduce their pollution levels faster than their peers.” I simpler terms this means that the government rewards businesses that lower pollution. They government will set a limit or “cap” on the maximum amount of a certain emission that is permitted to be produced in a business. Then companies are allowed

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    Customer Needs

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    to function‚ it must first understand the needs of the customer. These needs may be based on the specific product‚ distribution of the product‚ or accessibility to the product‚ along with many other factors. The e-business revolution is a good example of understanding that the consumer is in need of fast service at their own time. Yantra Corp‚ a fulfillment software vendor in Tewksbury‚ MA states that “successful companies must let customers order products anywhere they sell them and fulfill orders

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    Customer Satisfaction

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    CONSEQUENCES OF CUSTOMER SATISFACTION AND DISSATISFACTION The consequences of not satisfying customers can be severe. According toHoyer and MacInnis‚ dissatisfied consumers can decide to: -• discontinue purchasing the good or service‚• complain to the company or to a third-party and perhaps return the item‚ or • engage in negative word-of-mouth communication.Customer satisfaction is important because‚ according to La Barbera andMazursky‚ “satisfaction influences repurchase intentions whereasdissatisfaction

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    Slave Trade

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    The Slave Trade The Slave trade had great impact on the Americas and Africa. The triangular trade was major in the slave trade. This was when Europeans would go to Africa to get slaves‚ to the Americas to trade the slaves for products such as sugar‚ tobacco and rum‚ and then brought to England where they would trade those products for alcohol and other items. They would then go back to Africa to get more African slaves and repeat this triangular trade. This essay is false. There was trade but it

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    The Fairness of Fair Value

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    1 The Fairness of Fair Value: SFAS 157‚ Irving Fisher and GECON Paulo Roberto B. Lustosa Professor ‚ University of Brasilia Abstract Fair value measurement is increasingly spreading in accounting standards. In February/2010‚ it was present in 61 FASB pronouncements. Such diffusion led to the issuance of SFAS 157 Fair Value Measurements‚ in which many prior definitions and measurement requirements‚ presented in other pronouncements‚ were replaced by a single standard on this subject. But the expansion

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    Types of Customers

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    Page 1 Customer Types My Experience with the Public Expository Writing Page 2 This is my perspective on the different personality types that I have experienced throughout my retail years. A description on the different personality types that a retail sales person encounters while on the job and how each can make his day worst or even better. Page 3 What thoughts run through a sales associates mind when they have nice customers? Consequently what effects does

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    international trade

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    welfare when the: a. Trade diversion effect exceeds the trade creation effect b. Trade production effect exceeds the trade consumption effect c. Trade consumption effect exceeds the trade production effect d. Trade creation effect exceeds the trade diversion effect 5. Which economic integration scheme is solely intended to abolish trade restrictions among member countries‚ while setting up common tariffs against nonmembers? a. Economic union b. Common market c. Free trade area d. Customs union

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    Customer Centricity

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    http://jsr.sagepub.com Journal of Service Research DOI: 10.1177/1094670506294666 Journal of Service Research 2006; 9; 113 Denish Shah‚ Roland T. Rust‚ A. Parasuraman‚ Richard Staelin and George S. Day The Path to Customer Centricity http://jsr.sagepub.com/cgi/content/abstract/9/2/113 The online version of this article can be found at: Published by: http://www.sagepublications.com On behalf of: Center for Excellence in Service‚ University of Maryland Additional services and information

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    Customer Relatioship

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    www.ccsenet.org/ijbm International Journal of Business and Management Vol. 7‚ No. 7; April 2012 The Study of Customer Satisfaction‚ Customer Trust and Switching Barriers on Customer Retention in Malaysia Hypermarkets Seiedeh Nasrin Danesh Faculty of Management and Information Technology‚ UCSI University Jalan Menara Gading‚ UCSI Heights‚ 56000 Kuala Lumpur‚ Malaysia Tel: 60-17-313-2730 E-mail: Danesh.nasrin@yahoo.com Saeid Ahmadi Nasab Faculty of Management and Information Technology

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    Customer Centricity

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    journey to make Customer Centricity the business model for how we operate. You would have recently gone through the Customer Centricity Training. Customer Centricity is a continuous journey to keep Customers at the center of everything we do. By seeing PNB MetLife through our customers’ eyes and reducing the effort they have to expend‚ PNB MetLife will create competitive advantage as targeted customers come to us‚ stay with us and buy more from us What is Customer Centricity? Customer Centricity

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