TUTORIAL SHEET: 1 (Module1: Special Theory of Relativity) 1. Describe the Michelson Morley experiment and discuss the importance of its negative result. 2. Calculate the fringe shift in Michelson-Morley experiment. Given that: [pic]‚ [pic]‚ [pic]‚ and [pic]. 3. State the fundamental postulates of Einstein special theory of relativity and deduce from them the Lorentz Transformation Equations . 4. Explain relativistic length contraction and time dilation in special theory of relativity
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Berhad (012‚ 017‚ 0142) and Digi Telecommunications Sdn. Bhd (016‚ 010‚ 0146‚ 014-30‚ 014-31‚ 014-32) while another minor company which is U-mobile (018). Basically the main competitive factors in the mobile services market are network coverage‚ customer service quality‚ pricing / promotion and brand popularity. First and foremost‚ our group is going to show some short briefing to those telecommunications companies: - Telekom Malaysia Berhad‚ formerly a government agency‚ Jabatan Telekom Malaysia
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Define Values. Critically evalutae “Allport – Vernon” Classification of values. How values affect the Business processes. Values : According to Milton Rokeach 1973‚ Values represent basic convictions that ’a specific mode of conduct or end-state of existence is personally or socially preferable to an opposite or converse mode of conduct or end-state of existence’. Value system : A hierachy based on a ranking of an individual’s values in terms of their intensity Types of values include ethical/moral
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CRM refers to Customer Relationship Management. It is a strategy that a business or a company to adopt so as to reduce cost and increase profitability by increasing customers’ loyalty and satisfaction‚ i.e. the knowledge about their customers’ needs and wants… etc. By knowing their customers‚ companies can store customers information so as to for future analysis and manage the customers relationship. In CRM‚ it will mainly go through 4 processes‚ i.e. identify the customers‚ differentiate them by
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In Robin Wilson’s article A Lifetime of Student Debt? Not Likely‚ Wilson compares on how even though student loans can get out of control; they do not have to affect the rest of a person’s life. Wilson begins with stating a possible “…national crisis: Student loan borrowing that is threatening the financial future of today’s college students” (256). In other words‚ Wilson’s statement issues that student loans are beginning to get out of control. On the other hand‚ many other people borrow an acceptable
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The relationship between customer loyalty and customer satisfaction John T. Bowen University of Nevada‚ Las Vegas‚ Nevada‚ USA Shiang-Lih Chen University of Nevada‚ Las Vegas‚ Nevada‚ USA Keywords Customer loyalty‚ Customer satisfaction‚ Database marketing‚ Hotels Abstract Develops and implements a method for hotels to identify attributes that willincrease customerloyalty. Otherhotels can replicate the methodology used in this study. The study makes
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and Value Promoting Paths Based on Value Chain Theory∗ Fan Linsheng 1‚ Han Yu2‚ Wang Na2 School of Management‚ Wuhan University of Technology‚ Wuhan‚ P.R. China‚ 430070 2 Shijiazhuang Broud Business Consultation Co. Ltd‚ Shijiazhuang‚ P.R. China‚ 050011 (E-mail: fanlinsheng5700@sina.com‚ hy007@163.com‚ wangna2335721@yahoo.com.cn) 1 Abstract: It has positive significance for promoting hotel value by analyzing hotel service innovation and the way of value improvement. This paper uses value chain
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Charles Manson a Leader in deviance Charles Manson‚ for the last 43 years‚ has captivated a nation. In August of 1969‚ he managed to bring together a group of people which were from a portion of society that no one would seem to associate with the horrendous murders of Sharon Tate‚ Jay Sebring‚ Abigail Folger‚ Voytek Frykowski‚ Steven Parent‚ Rosemary LaBianca‚ and Leno LaBianca. This group which Manson formed was known simply as “The Family.” Some called him a madman‚ some called him a genius‚
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Personal Values Values are the things that are most important to us‚ and they are the foundation of who we are. “A significant portion of the values we hold is established in our early years—by parents‚ teachers‚ friends‚ and others” (Robbins & Judge‚ 2011‚ p. 10). They may also come from special groups that we are a part of including cultural or religious. A few examples of some personal values include honesty‚ responsibility‚ loyalty‚ respect‚ and ambition to name a few. It is important to
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Customer Relationship Management • “The purpose of a business is to create customers” – Peter Drucker • New customers cost you money – money spent on advertising and marketing 1 Company Orientations toward the marketplace 2 CRM Customer Relationship Management (CRM) enables an organization to better management relationships with suppliers‚ distributors‚ and dealers‚ among others 3 CRM • The purpose is to identify‚ retain‚ and place the right kind of customer and foster
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