"Customer satisfaction problem statement" Essays and Research Papers

Sort By:
Satisfactory Essays
Good Essays
Better Essays
Powerful Essays
Best Essays
Page 50 of 50 - About 500 Essays
  • Powerful Essays

    customer relationship

    • 2054 Words
    • 9 Pages

    Sino College Customer Relations Management Strategies Victor Chak Billy Keung Jonathan Cheung Customer Relationship Management (BMC 333) Kenneth Ng 22/11/2013 Table of Contents Introduction 1 Contents 2 1.Organization background 1.1 Weakness in CRM strategies 2.1 2.New mission statement 2.1 Slogon & core value 2.2 Target market selection 2.2 3.New Loyalty program 2.4 4.General Customer relations strategies 2.5 Conclusion Reference Introduction

    Premium Customer relationship management Customer service

    • 2054 Words
    • 9 Pages
    Powerful Essays
  • Good Essays

    Customer Service

    • 1200 Words
    • 5 Pages

    It is no secret that some companies aim to look after their customers well‚ ensuring that the customer is at the heart of their business and everything they do. In marketing terms this is called being customer focused. It is important to realise that customers can take their business anywhere they want to and if they are not satisfied they will take their business elsewhere. Therefore‚ it is very important to understand who our customers are‚ their expectations of the service they experience and

    Premium Customer Customer service Sales

    • 1200 Words
    • 5 Pages
    Good Essays
  • Good Essays

    Customer Service

    • 2529 Words
    • 11 Pages

    Customer Service at Datatronics Datatronics is an organization that serves their customers with Enterprise Resource Planning integrated solutions. Their growth is mainly attributed to acquisitions of smaller competitors. E-Z RP was such a company that despite its inferior size compared to Datatronics was able to succeed and outperform Datatronics on grounds of customer service and customer satisfaction. Datatronics recognized the fact and acquired E-Z RP with the aim to improve in that respective

    Premium Customer service

    • 2529 Words
    • 11 Pages
    Good Essays
  • Powerful Essays

    International Journal of Marketing Studies; Vol. 4‚ No. 6; 2012 ISSN 1918-719X E-ISSN 1918-7203 Published by Canadian Center of Science and Education Customer Satisfaction in the Mobile Telecom Industry in Bahrain: Antecedents and Consequences Mohammed M. Almossawi1 1 Department of Management & Marketing‚ College of Business Administration‚ University of Bahrain‚ Sakheer‚ Kingdom of Bahrain Correspondence: Mohammed Almossawi‚ College of Business Administration‚ Department of Management & Marketing

    Premium Mobile phone Mobile network operator

    • 10871 Words
    • 49 Pages
    Powerful Essays
  • Powerful Essays

    Job satisfaction is a key factor that leads to success in the world of corporations. Job satisfaction is defined as‚ “the extent to which people like or dislike their jobs”. It can influence a company at the individual level‚ the group level and even to the point of impacting a corporation as a whole. Employee contentment can also affect a company on the economic level. Job satisfaction influences nearly every aspect of a corporation. Therefore‚ understanding job satisfaction is important to

    Premium Motivation Job satisfaction Employment

    • 3094 Words
    • 13 Pages
    Powerful Essays
  • Best Essays

    Customer Loyalty

    • 3103 Words
    • 13 Pages

    1.0 Introduction The term “customer loyalty” is indisputably one of the most widely studied subjects by researchers in the world‚ intensively evolving over the years. According to past reviews‚ loyalty has been defined as a repeat purchase that is a result of a preference‚ attitude or market share. However‚ according to Uncles‚ Dowling and Hammond’s (2003) review of literature‚ there is no universally agreed definition (Jacoby and Chestnut‚ 1978; Dick and Basu‚ 1994; Oliver‚ 1999). Therefore‚

    Premium Marketing Loyalty program

    • 3103 Words
    • 13 Pages
    Best Essays
  • Good Essays

    Nokia Customers

    • 1696 Words
    • 7 Pages

    4.1 AGE Satisfaction of each customer changes according to the age . Age is the very important factor .Table 4.1 shows the age wise classification of respondents. TABLE 4.1 (Age wise classification) | AGE INTERVAL | NO.OF RESPONDENT | PERCENTAGE | | Below 25 |

    Premium Nokia Mobile phone

    • 1696 Words
    • 7 Pages
    Good Essays
  • Powerful Essays

    “Willing to Serve: Marriott’s Employee Satisfaction” Organizations around the world are innovating ways to stay afloat and to increase employee satisfaction. With the 2008 economic downfall‚ organizations have become more sensitive to the needs of their greatest asset‚ “the employee”. According to Ellen Galinsky‚ Tyler Wigton‚ and Lois Backon’s article Creating Management Practices for Making Work Work‚ “organizations are creating imaginative workplace approaches for improving the work environment

    Premium Marriott International Management

    • 4275 Words
    • 18 Pages
    Powerful Essays
  • Powerful Essays

    Customer Loyalty

    • 2202 Words
    • 9 Pages

    1. Relevant literature The literature pertaining to relationships among customer satisfactioncustomer loyalty‚ and profitability can be divided into two groups. The first‚ service management literature‚ proposes that customer satisfaction influences customer loyalty‚ which in turn affects profitability. Proponents of this theory include researchers such as Anderson and Fornell (1994); Gummesson (1993); Heskett et al.(1990); Heskett et al. (1994); Reicheld and Sasser (1990); Rust‚ et al. (1995);

    Premium Behavior Marketing Interpersonal relationship

    • 2202 Words
    • 9 Pages
    Powerful Essays
  • Good Essays

    EMPLOYEE SATISFACTION IN IT FIELD EMPLOYEE SATISFACTION Employee satisfaction is the individual employee’s general attitude towards the job. It is also an employee’s cognitive and affective evaluation of his or her job. What are factors influences / effects to employee satisfaction? It can include factors as following: 1. Organization development factors • Brand of organization in business field and comparison with leading competitor. • Missions and Vision of organization. • Potential

    Premium Employment Management

    • 3126 Words
    • 13 Pages
    Good Essays
Page 1 42 43 44 45 46 47 48 49 50
Next