http://jsr.sagepub.com Journal of Service Research DOI: 10.1177/1094670506294666 Journal of Service Research 2006; 9; 113 Denish Shah‚ Roland T. Rust‚ A. Parasuraman‚ Richard Staelin and George S. Day The Path to Customer Centricity http://jsr.sagepub.com/cgi/content/abstract/9/2/113 The online version of this article can be found at: Published by: http://www.sagepublications.com On behalf of: Center for Excellence in Service‚ University of Maryland Additional services and information
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Houghton Mifflin Company. ISBN 978-0395140444. * Kenny‚ D.A * Kelley‚ C.P.‚ and S.D.S. Vichinstein. 2007. An Introduction to D.I.R.P. Theory: Disentangling Interspecies Reproduction Patterns. Presented at the Annual Conference of the ISAA. * Latane‚ B * Rieber‚ R.W.‚ H. Takooshian‚ and H. Iglesias. 2002. The case of Sybil in the teaching of psychology. Journal of Social Distress & the Homeless‚ 11(4): 355-360. * Robinson‚ Peter * Schaller‚ M.‚ J.A. Simpson‚ and D.T. Kenrick. 2006. Evolution
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Academy of Management Review 2012‚ Vol. 37‚ No. 2‚ 300–326. http://dx.doi.org/10.5465/amr.2010.0522 UNDERSTANDING ATTRIBUTIONS OF CORPORATE SOCIAL IRRESPONSIBILITY DONALD LANGE Arizona State University NATHAN T. WASHBURN Thunderbird School of Global Management Notwithstanding the significance to organizations of external reactions to bad behavior‚ the corporate social responsibility literature tends to focus on the meaning of and expectations for responsible behavior‚ rather than on the meaning
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INITIAL DEVELOPMENT AND PSYCHOMETRIC CHARACTERISTICS OF THE MORAL COGNITION INVENTORY HUMBOLDT STATE UNIVERSITY by Jessica Black Thesis Presented to The Faculty of Humboldt State University In Partial Fulfillment Of the Requirements for the Degree Master of Arts in Psychology May‚ 2012 INITIAL DEVELOPMENT AND PSYCHOMETRIC CHARACTERISTICS OF THE MORAL COGNITION INVENTORY HUMBOLDT STATE UNIVERSITY by Jessica Black Approved by the Master’s Thesis Committee Dr. William
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Economic Methodology in a Nutshell Daniel M. Hausman The Journal of Economic Perspectives‚ Vol. 3‚ No. 2. (Spring‚ 1989)‚ pp. 115-127. Stable URL: http://links.jstor.org/sici?sici=0895-3309%28198921%293%3A2%3C115%3AEMIAN%3E2.0.CO%3B2-P The Journal of Economic Perspectives is currently published by American Economic Association. Your use of the JSTOR archive indicates your acceptance of JSTOR ’s Terms and Conditions of Use‚ available at http://www.jstor.org/about/terms.html. JSTOR ’s Terms
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STORE LAYOUT AND ITS IMPACT ON CONSUMER PURCHASING BEHAVIOUR AT CONVENIENCE STORES IN KWA MASHU By Tshepo Peter Tlapana (National Diploma: Marketing; B. Tech: Marketing) Dissertation submitted in partial fulfillment of the requirement for the Masters Degree in Technology (Marketing) Marketing‚ Retail and Public Relations Department‚ Durban University of Technology ____________________________ APPROVED FOR FINAL SUBMISSION AUGUST 2009 _________________ _______________
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PSYCH 102 WHAT IS PSYCHOLOGY scientific study of behavior and mental processes (cognitions‚ emotions‚ motivations‚ perceptions‚ sensations) PRE-SCIENTIFIC Buddha questioned the nature of self & how sensations & perceptions combine to form ideas Confucius stressed the power of ideas and the importance of an educated mind. BIOLOGICAL/MEDICINAL/PHILOSOPICAL ROOTS Hippocrates (460-377 BC) & Galen (130-200) proposed that imbalances in one of the body’s four basic substances (humours) affect one’s physical
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4 POTENTIAL PROBLEMS IN CROSS-CULTURAL COMMUNICATIONS: STEREOTYPES‚ PREJUDICES‚ AND RACISM Objectives At the end of this chapter‚ you will be able to: Describe the origin of stereotype‚ prejudices‚ and racism. Describe the danger of stereotype‚ prejudices‚ and racism. Given a specific case‚ recognize stereotypes‚ prejudices‚ and racism. Given a specific case‚ propose an alternative solution or scenario that would be more culturally appropriate. This book chapter was written exclusively for the
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Chapter-1 Introduction 1.1 Introduction Motivating high performance in pharmaceutical sales teams is a growing issue in the pharmaceutical industry. The challenges facing the pharmaceutical industry in motivating sales teams are compounded by a variety of factors that many other industries do not face including: government regulation of sales practices‚ non-direct tracking of sales results‚ and the impact of managed care on sales performance. By impacting a few key team process and compensation
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The Ethical Dangers of Deliberative Decision Making Chen-Bo Zhong University of Toronto Research on ethical decision making has been heavily influenced by normative decision theories that view intelligent choices as involving conscious deliberation and analysis. Recent developments in moral psychology‚ however‚ suggest that moral functions involved in ethical decision making are metaphorical and embodied. The research presented here suggests that deliberative decision making may actually increase
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