Since its official formation dating back to 1947‚ Singapore Airlines have founded its business on world-class service quality in the airline industry. Such a reputation is built on core aspects of the airlines service delivery which includes features like the friendly service‚ prompt flights and in-flight entertainment system. As consumers‚ we only see these final outcomes and therefore‚ often forget that these qualities are a product of much planning‚ trial and of course - teamwork. The efficient
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MBA (Operations Management) Assignment May 2011 Your task Your company is to prepare a report for the Board of Directors covering the following areas: • A critical review of its overall operations strategy. (15%) • A comprehensive evaluation of its service delivery system. (25%) • A detailed analysis of its operations management system. (25%) • Proposed changes to its operations strategy‚ service delivery system and operations management system for operational improvements. (35%) Contents
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Contents Introduction 2 Work break down process 3 Gantt Chart 4 Network Diagram 5 The critical paths are as follows:- 5 Types of costs 6 FIXED COST 6 VARIABLE COST 6 SEMI VARIABLE COST 6 STEPPED COST 6 SWOT analysis 7 Strengths 7 Weaknesses 7 Opportunities 8 Threats 8 PEST ANALYSIS 9 POLITICAL 9 ECONOMICAL 9 SOCIAL 9 TECHNOLOGY 9 BUISNESS FUNCTIONS 10 HUMAN RESOURCE MANAGEMENT 10 MARKETING DEPARTMENT 10 RESEARCH AND DEVELOPMENT 10 FINANCE AND ACCOUNTS
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Southwest Airline Analysis The goal of this paper is to explain the prominent success of Southwest Airline in the United States through a single case study analysis making use of the McKinsey’s 7-S framework. Developed in the early 1980s at the McKinsey & Company consulting firm by Tom Peters and Robert Waterman‚ this framework looks at 7 internal factors (Structure‚ Strategy‚ Systems‚ Style‚ Staff‚ Skills‚ Super-ordinate goals) which‚ according to its authors‚ need to be aligned for an organization
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United Airlines Case United Airlines was founded in 1926‚ which gives the airline nearly 90 years of experience. United faced many challenges throughout its years of operation‚ however the airline has still managed to be relevant and competitive in its industry. Theses challenges include: mergers‚ acquisitions‚ war‚ the Great Depression‚ labor union strikes‚ buyout attempts‚ terrorist attacks‚ bankruptcy‚ and recessions. The Airline deregulation Act of 1978 was the genesis for the airline industry we know
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COMPANY PROFILE Singapore Airlines Limited REFERENCE CODE: FDB4E7D4-81AF-4E6E-8771-7F06202C7046 PUBLICATION DATE: 20 Feb 2015 www.marketline.com COPYRIGHT MARKETLINE. THIS CONTENT IS A LICENSED PRODUCT AND IS NOT TO BE PHOTOCOPIED OR DISTRIBUTED. Singapore Airlines Limited TABLE OF CONTENTS TABLE OF CONTENTS Company Overview..............................................................................................3 Key Facts................................................................
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ETHIOPIAN AIRLINES ENTERPRISE Human Resource Development (HRM) Induction and Indoctrination Program September 2012 ETHIOPIAN AIRLINES ENTERPRISE Rev. Original Induction and Indoctrination Program July 2012 Contents Foreword ................................................................................................................................................ 1 Welcome Message from CEO ............................................................................
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I am interested in membership in the Delta Sigma Theta Sorority‚ Inc. because I love what the Deltas stand for. The organization is filled with strong ‚college educated Black women‚ who in my opinion want to change the world. This is of immense importance to me because this is what I consider myself doing and trying to do. I want to change the world starting with my black community. I admire the strong sisterhood because I look around at the other sorriotys and notice that even though they claim
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Nanyang institute of management | Singapore Airlines’ Marketing Issues | BSMAN BSHSP 3008 Marketing for Managers | | Stacie Huynh Bao Tran | 06-Aug-12 | | Executive Summary Singapore Airlines is one of the world’s top ranked carriers. They have been constantly a successful organization for the factual understanding of the needs and wants of its target market. They provide products and services in excellence standard to meet its demand‚ implement an active marketing orientation
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An Investment Business Memo for American Airlines The buzz in the airline industry in February 2013 was all about the potential merger between American Airlines and US Airways since that would make the merged company the number one airline in the industry globally. Despite the some cynical comments veteran investors hold for investing in the airline industry‚ which will be mentioned below‚ as well as the unforeseen lawsuit being thrown at their way‚ it is an investment that is strongly suggests
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