ILM Unit M3.01 – Problem Solving Machine Productivity Background The organisation that I’m employed with is a world leader in the paper & packaging industry. The company specialises in manufacturing paper-based packaging‚ with a network of paper‚ recycling and forestry operations. It is an integrated producer‚ with packaging plants sourcing the major part of their raw material requirements from the company’s own paper mills. In turn‚ the sourcing of recovered fibre and wood for the mills is
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CLICK TO DOWNLOAD BSOP 588 Final Exam 1. (TCO E) Suggested reasons why many customer satisfaction efforts fail include all of the following EXCEPT: 2. (TCO D) The Six-Sigma problem solving approach contains the phases of: 3. (TCO C) Terms such as “kanban”‚ “single minute exchange of dies”‚ and “visual controls” are most closely associated with: 4. (TCO C) Poka-yoke focuses on two aspects: 5. (TCO B) _____ measures are generally tracked by senior leadership to gauge overall organizational
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Management Notes UNIT I INTRODUCTION 9 Introduction - Need for quality - Evolution of quality - Definition of quality - Dimensions of manufacturing and service quality - Basic concepts of TQM - Definition of TQM – TQM Framework - Contributions of Deming‚ Juran and Crosby – Barriers to TQM. Introduction The definition of quality depends on the role of the people defining it. Most consumers have a difficult time defining quality‚ but they know it when they see it. For example‚ although you probably have
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-Quality improvement awards such as: Malcolm Baldridge Deming Award European Quality Award Rajiv Gandhi National Quality Award Etc. Area of Contribution of Quality Gurus Statistical -Gauss -Pareto -Shewhart -Fisher Management -Juran -Crossby -Feigembaum Execution -Deming -Taguchi PDSA TQM Implementation Shewhart originally developed the Plan‚ Do‚ Check‚ Act (PDCA) cycle and later on Deming modified it as PDSA cycle or Plan‚ Do‚ Study‚ Act. Plan
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the lack of voice in their work that "Taylorism" gave them. Quality and productivity declined when his principles were simplistically instituted. Modern management theorists‚ such as Edward Deming‚ often credit Taylor‚ however‚ with generating the principles upon which they act. Others‚ such as Juran‚ though‚
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75 Books that Made Management Managerial Pre-History The Art of War (500 BC) Sun Tzu The Prince (1500) Nicolo Machiavelli The Wealth of Nations (1776) Adam Smith On War (1831) Karl von Clausewitz On Machinery & Manufactures (1832) Charles Babbage 1900 - 1929 The Principles of Scientific Management (1911) Frederick W. Taylor Motion Study (1911) Frank Gilbreth General and Industrial Management (1916) Henri Fayol My Life and Work (1923) Henry Ford The Thirties Onward Industry (1931) James
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Roles & Professionalism By Ezer Yeboah-Boateng 1Quote of the Week??//** Working together for the common good of society… 2Outline Introduction Roles of Engineers Engineers & the Environment Engineers as Professionals Engineers Today 3Books & Resources Engineering & Social Justice‚ by Donna Riley‚ 2008; Morgan & Claypool Publishers. Bridging the Gap Between Engineering & the Global World: A Case Study of the Coconut (Coir) Fiber Industry in Kerala
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TRADE-OFFS The concept of trade-offs is a basic principle in economics that arises from the idea that resources are scarce. As a general principle‚ trade-off analysis shows that for a given set of resources and technology‚ to obtain more of a desirable outcome of a system‚ less of another desirable outcome is obtained (Stoorvogel et al.‚ 2004a). Although there can be win–win outcomes in two dimensions‚ even such a win–win must come at the expense of some other desired attribute. This concept is
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QUIZ 2 IN MGT05: OPERATIONS MANAGEMENT PROJECT MANAGEMENT 1) Which of the following statements regarding Bechtel is true? A) Its competitive advantage is project management. B) Bechtel was the construction contractor for the Hoover Dam. C) While helping to rebuild Iraq‚ Bechtel’s crews had to travel under armed escort. D) Bechtel’s procurement program is global in nature. E) All of the above are true. 2) Which of the following statements about Bechtel is true? A) Even though Bechtel
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Influence Competitiveness 4 Cost of Poor Quality 5 How Poor Quality Affects Competitiveness 5 Causes of Poor Quality 6 Man 6 Material 6 Machine 6 Management 6 Method 6 Environment 6 Case on Quality Failure 7 Quality Guru: Joseph Juran 8 Quality Failure 8 Toyota’s Recalls 8 Toyota’s Response 9 Implementation of Juran’s Teaching in Toyota 9 Quality Improvement 9 Quality Control 10 Methods to Overcome Poor Quality: Purpose and Usefulness 11 PDCA cycle 11 Benchmarking
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