The JURAN Quality Program Revolutionized by Dr. Joseph M. Juran--”The Father of Quality” Commerce 399 Group Project Presented by Group A4: Claire‚ Dan‚ Grace‚ Roy‚ Xinna June 30th 2005 "My job of contributing to the welfare of my fellow man is the great unfinished business." Presentation Overview Background Key Distinctive Attributes Perceived Strengths and Weaknesses Examples of Use Training Requirements and Maintenance Needs Joseph M. Juran--”The Father of Quality” More than 70+ working
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In a Nutshell Who would want to work for a weak manager? Managers need power to do their jobs‚ because their jobs require them to influence others. Consequently‚ managers who feel powerless to influence others experience a tremendous amount of frustration and stress. Their staff members tend to feel frustrated too. Power means many different things to different people. For some‚ power is seen as corrupt. For others‚ the more power they have‚ the more successful they feel. For even others‚
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Gurus” Deming (Chain Reaction) Eliminate Waste & Improve Quality Reduce COGS Lowers Price Lower Price Increase Mkt. Share Bigger Mkt. Share Means More Jobs Crosby (Conformance to Specifications) Product design includes measurable dimensions and characteristics The extent to which the product matches these criteria (or conforms) determines quality Convinced that “zero defects” should be the goal of management Contends that defects are due to lack of knowledge lack of attention Juran (As fitness
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Joseph M. Juran I E 361 Fall 2002 Team Members: Dragui Nestorovic Gonzalo Rodriguez Monica Kroh Jaroslav Sebek Introduction Joseph M. Juran has led a life of success and accomplishments. Using his intelligence and dedication Juran changed himself from a poor Romanian immigrant into a world renowned quality control expert. He has had a varied successful career as an engineer‚ as a writer‚ as an educator and as a consultant. Juran has been called the “father” of quality‚ a quality “guru” and
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Bangladesh’s RMG Industry Competitiveness Applicability of TQM to increase Competitiveness Contents Executive Summary ………………………………………………………………………………………………………………………….III 1) Introduction .................................................................................................................................... 6 1.1. 1.2. 1.3. 1.4. 1.5. 2) 2.1. 2.2. 2.3. 2.4. 3) 3.1. 3.2. 3.3. Introduction ...............................................................................................
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Chapter 6: Multiple Choice Questions 1. "Quality is defined by the customer" is a. an unrealistic definition of quality b. a user-based definition of quality c. a manufacturing-based definition of quality d. a product-based definition of quality e. the definition proposed by the American Society for Quality Control 2. Which of the following is not one of the major categories of costs associated with quality? a. prevention costs b. appraisal costs c. internal failures d
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CASE STUDY: “SOLUTION” EURASIA INTERNATIONAL: TOTAL QUALITY MANAGEMENT IN THE SHIPPING INDUSTRY SYNOPSIS: This Case gives an account of how a ship management company was able to set itself apart from competitors and from its clients’ own in-house technical and crew-management capabilities by embracing a culture of continuous improvement and by implementing Total Quality Management systems. The shipping industry was not alone in having regulation imposed upon it‚ but its distinctly international
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dubaiRELATIONSHIPS BETWEEN COMPETITIVE PRIORITIES AND COMPETITIVE ADVANTAGE AMONG REAL ESTATE FIRMS IN DUBAI Anwar Salem Omair Musaibah Mustafa Zakaria Mohd Khairuddin Hashim College of Business Universiti Utara Malaysia khairuddin@uum.edu.my The importance of competitive priorities and competitive advantage has been emphasized in the strategic management literature. Furthermore‚ the literature review suggests relationships exist between competitive priorities and competitive advantage in business
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Pareto chart‚ histogram‚ Ishikawa diagram QUMAN Pareto chart‚ histogram‚ Ishikawa diagram Introduction In below exercises we used Bar charts and Pareto chart to identify the most serious and frequent problems occurred in each of the two companies. We also used the Ishikawa diagrams to realize the reasons for the problems. In this report we present the solutions of the two exercises. Exercise 3 Complaint Nicks and scratches from rough handling Furniture rubbed together while on
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contributions‚ and the relevance of the contribution today regarding the work of project managers. Joseph M. Juran Dr. Juran devoted 70 years to his books‚ thoughts‚ and life work revolutionizing the philosophy of total quality management. His developed quality management ideas work around the quality trilogy of Quality Planning‚ Quality Improvement‚ and Quality Control. Through the Juran Institute‚ Dr. Juran has maintained the capability to continually broaden the experiential learning of economist‚ scientist
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