AY 2012-2013 SL Framework STRATEGIC LEADERSHIP NAME OF COURSE INSTRUCTOR HERE Mrs. Janie Benton ZAIM SHKRIJELJ‚ LTC MACEDONIAN AIR FORCE SEMINAR 16 [Steven Philip Kramer]‚ PRIMARY FACULTY ADVISOR The Dwight D. Eisenhower School for National Security and Resource Strategy National Defense University Fort McNair‚ Washington‚ D.C. 20319-5062 The views expressed in this paper are those of the author and do not reflect the official policy or position of the National Defense University
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Singapore 159835 Tel: +65 6279 3811 • Fax: +65 6273 0151‚ +65 6278 3181 Website: www.spring.gov.sg CONTENTS 1 Foreword 2 The Business Excellence Journey in Singapore 7 Management of the Business Excellence Awards 9 About the Business Excellence Framework 21 Criteria for Business Excellence 39 Scoring System 43 Criteria Response Guidelines 45 Glossary of Key Terms 49 Business Excellence Milestones 51 SQA Governing Council 52 SQA Management Committee FOREWORD THE BUSINESS EXCELLENCE JOURNEY
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Childhood Memories Can Be Positive Reinforcement My favorite childhood place was at my grandparent’s house. My grandparent’s last name was Mountain. Their property had the nick name‚ “The Mountain House‚” I remember wonderful memories of spending time there with my family; eating grandma’s famous potato salad‚ tasting grandpa’s fabulous barbeque ribs‚ and most of all eating those wonderful Mountain family cherries. The sounds and smells are truly alive in my memory. These memories are incredibly
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My Quiet Place After a year of living in our small two bedroom house we decided that we needed to add another bedroom. We had made all the decisions of what we wanted it to look like such as the size of the room‚ the size of the closet and what we what kind of mood the atmosphere would give us. I wanted the room to feel welcoming‚ warm and cozy‚ like sitting next to a warm fireplace on a cold snowy night. I wanted to call this room my quiet space where I can relax‚ read‚ and be big enough
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Szegedi Anita Brigitta Learn and understand Learn and understand are two different kinds of words‚ but their meaning can be similar. Thinking that the dictionary may help us to understand the meaning of these two words‚ we have to realize that a closer examination is needed. The definition of the word “learn” given by the dictionary is: “to gain knowledge of a subject or skill‚ by experience‚ by studying it or by being taught”. The word “understand” is defined: “to know the meaning
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Destination Homebound Waking up‚ I feel the burning sensation of what feels like fine needles pricking at my eyeballs. I blink them a couple more times before hitting the snooze button on my loud horn shrieking alarm clock. As I lay my head back down to get just ten more minutes‚ a fuzzy feeling tickles my stomach. The excitement of me going home today to see my family races through my head‚ along with that‚ the slight twinge of a headache from the lack of sleep counteracts that feeling. I’m tired
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A late December night Like many other nights; it is late and I am tired‚ leaving the bar after my shift and driving home. It must be close to 4o’clock in the morning now; the roads are covered in snow like a cozy white blanket on a cold black night. I seem to be alone on this two lane highway; my headlights are the only ones shining‚ like two beckons in a lighthouse searching for others in the dark. The roads have just been plowed‚ very little is on the pavement but the snow is falling fast‚ within
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The Beautiful Creation The sun’s radiant light covers the Earth and penetrates through the orange sky. Its reflection on the still water is an image of God’s most beautiful painting. I stand along the shore and gaze upon a magnificent scenery as the cool water washes the sand off of my feet. A breeze blows across my face and comforts my soul as it relieves my troubles and pain. The tranquility of a setting sun has shown me a glimpse of heaven‚ and the sound of waves pressing against the sand makes
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My Great-Grandparent’s Farm My Great-Grandparent’s farm is tucked away in the rural village of Mt. Calvary‚ Wisconsin. Mt. Calvary is a small densely populated village consisting of primarily dairy farmers of German Catholic decent‚ that lies in the vast rolling green hills of South-East Wisconsin. My Great-Grandparent’s farm has always been a very special place. It is also a place to go to find peace and serenity when life is overwhelming and hectic. My Great-Grandfather hand built the
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As I sit here on my throne that once belonged to me I remember all the memories it brings. I now have to face the fact of the aging through time and space. Not everything stays the same. The cobwebs hang like drapes over everything‚ like it has been untouched for centuries. It looks almost normal. The piles of dust gather around the room‚ like big‚ plush pillows‚ ready to be rested on. My desk shouts out for a clean‚ books thrown around everywhere‚ without a care. The detailed writing merely fading
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