HOW DO SMALL BUSINESS MANAGERS INFLUENCE EMPLOYEE SATISFACTION AND COMMITMENT? HOW DO SMALL BUSINESS MANAGERS INFLUENCE EMPLOYEE SATISFACTION AND COMMITMENT? Janine Krüger: Department of Business Management‚ Nelson Mandela Metropolitan University Chantal Rootman: Department of Business Management‚ Nelson Mandela Metropolitan University Purpose: The purpose of this research is to scrutinise motivational factors that may influence the levels of satisfaction and commitment of small business employees
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commitment (Farkas & Tetrick‚ 1999) and job involvement (Babnik‚ 2010)‚ which are necessary in present times‚ where all firms are looking for competitive advantage and especially through their people (Galanou‚ & Dimitris‚ 2010). One of the most often cited definitions on job satisfaction is the one given by Spector (1979) according to whom job satisfaction has to do with the way how people feel about their job and its various aspects. It has to do with positive employee attitudes and actions are what create
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The reason why my GPA is low was because of my life conditions. At the time of my school education about half way in it‚ I was having issues in my marriage that later it lead to a divorce that dreaded on awhile and because of that‚ I also had a hard time to keep up with my bills‚ which caused me to be severe depressed‚ sad‚ and anxious. Which also caused a decrease in attention/focus on my education in school. I really had a hard time to get back into my books and to stay focus in school. If it wasn’t
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New technology became common in the workplace.It has changed the traditional jobs and skills.Workers are required higher skills‚otherwise they may get a lower salary.Technology change the workplace also have a negatively impact on a low-level jobs‚employers may have less chance to improve. One impact of technology change for some workers is that employees need higher skills.Jobs require the advancement of writing‚speaking‚maths‚computer literacy and programming skills.An example of this is a car
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PROJECT REPORT ON CUSTOMER SATISFACTION (BUSINESS RESEARCH METHODS) APRIL: - 2013 SESSION: - 2012 - 2013 Submitted To: Submitted By: Ms. Sugand Ankit Gupta Assistant Professor MBA II Department of Management Studies 28401 ABSTRACT MY project report gives brief study‚ on what are Customer Satisfaction and the techniques of achieving Customer Satisfaction. It focuses on customer’s perceptions. Many firms are interested
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This is the Pre-Published Version The Impact of Employee Satisfaction on Quality and Profitability in High-contact Service Industries Rachel W. Y. Yee Department of Logistics‚ The Hong Kong Polytechnic University‚ Hung Hom‚ Kowloon‚ Hong Kong E-mail: Rachel.wyyee@polyu.edu.hk Andy C. L. Yeung* Department of Logistics‚ The Hong Kong Polytechnic University‚ Hung Hom‚ Kowloon‚ Hong Kong E-mail: lgtandyy@inet.polyu.edu.hk Tel.: (852) 2766 4063 Fax: (852) 2330 2704 *Corresponding Author T
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When looking at the problem of teachers salaries being far too low‚ the best way to analyze and find solutions‚ is too look at the economics. Bad and unfair economics is the source of the problem of low salaries‚ where good and equal economics can be the solution. Teachers aren’t being paid enough because of two simple reasons‚ either we are paying too little of taxes‚ or the tax money that is brought in‚ isn’t being distributed to education fairly. The easiest solutions would be to raise taxes‚
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Esther Olayinka Ogbonnikan JOB SATISFACTION AND EFFICIENCY AMONG HOTEL WORKERS Case Study of Giant Star Hotel Lagos‚ Nigeria Thesis CENTRAL OSTROBOTHNIA UNIVERSITY OF APPLIED SCIENCES Degree Programme in Tourism March 2012 CENTRAL OSTROBOTHNIA UNIVERSITY OF APPLIED SCIENCES Date March 2012 Author Esther Olayinka Ogbonnikan Degree programme Degree Programme in Tourism Name of thesis JOB SATISFACTION AND EFFECIENCY AMONG HOTEL WORKERS: Case Study of Giant Star Hotel
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HIGH AND LOW CONTEXT: HOW MUCH INFORMATION IS ENOUGH? Context is the information that surrounds an event; it is inextricably bound up with the meaning of that event. The elements that combine to produce a given meaning - events and context - are in different proportions depending on the culture. The cultures of the world can be compared on a scale from high to low context. A high context (HC) communication or message is one in which most of the information is already in the person
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Introduction Objectives of the Report: Every Study has some Objectives. On doing a course of “Audit & Inspection of Banks” we have to learn a lot of auditing and inspecting tools & techniques. This Study has been undertaken with the following Objectives: » To get an overall idea about the auditing procedure. » Gathering practical knowledge about auditing by solving Cases. » Finding out the appropriate opinion for each of the cases. »Finally generate an idea about the real scenario of how
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