Unit 4: Customer Service Name: Tinaya Bromfield Term: Spring 2017 AC 3.1. Assess sources of information on customer requirements and satisfaction levels Stated by the (businessdictionary.com) customer service are specific attributes and determinations of a decent or administration as controlled by a client. While customer satisfaction is Consumer loyalty is a conceptual idea and includes such components as the nature of the item‚ the nature of the administration gave the environment of the area
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Unit 024 Outcome 1 Explain the factors that need to be taken into account when assessing development Assessing children and young people’s needs has to be done sensitively and accurately. There are a number of factors to be considered. Confidentiality It is important that the details of any assessment carried out remains confidential unless there are serious concerns regarding the childs well being or safety. Then confidentiality will be breachd on a need to know basis and relevant
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3 to 4 years Around this stage a child will be very aware of what they are thinking‚ for example if they are happy‚ upset or angry and will clearly be able to demonstrate and show this. The child will be able to count if prompted and begin to have basic conversations as well as start to remember nursery rhymes. During this stage a child will begin to explore patterns in speech as well as enjoy hearing sounds which are similar sounding. 4 to 5 years At 4 to 5 years a child will be able to understand
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Assignment 303 Task B: Leaflet Induction for new Social Care Workers in adult social care It is vital that diversity‚ equality‚ inclusion and discrimination is understood and adhered to at all times as a social care worker. By this we mean treating everyone equal no matter what their race‚ gender‚ religious views‚ ability‚ culture‚ age or appearance. We expect Service Users to be included in events and not excluded because of a disability or any other reason. We expect EVERY Service User
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Competency Three-CMA110 In the era that we live in‚ computers hold our very existence by having all of our information saved to them. From pictures of our families‚ to person documents like tax forms or medical records‚ almost all of these things are stored in some electronic form. This information is typically stored on computers with only one copy of the information‚ but what would happen if that computer or multiple computers failed? What would happen to all that important information and memories
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Project Management Investigation of the Planning of a Low-rise Domestic or Commercial Building and Production of Planning Documentation Portfolio Task 1 (For P1): Pre-Construction Phase Client brief: The client brief is where the client and the architect sit down with each other and discuss what the client wants built. The architect usually asks a range of questions to be able to do a suitable design as accurate as possible to the client’s needs. The budget for the project is also confirmed
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Unit 4- Development through the life stages. M1 Task. The Nature and Nurture debate The nature and nurture debate is a debate on whether aspects of your life such as; gender‚ sexuality‚ illness‚ intelligence‚ personality‚ etc. is determined by your genes you get from your parents (nature) or if it is influenced by the environment you are brought up in (nurture). For example‚ you place a monkey and a young child in the same environment would that have an effect on their personality. A biological
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During further education I was selected alongside other pupil’s to participate as a team member for the 2010 Eureka Rocket Challenge‚ based at The University of Birmingham. This involved schools from around the region‚ where participants took part in the two day event to develop an existing product to market in another country. This event also raised funds for my Sixth form as my team managed to succeed as the winning team against 12 other teams throughout Birmingham. I have worked regularly for
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Mark Cooper CIH Level 3 March 2013 Assignment 3 Report on Provisions of Affordable Housing Contents: 1. Aim 2. Housing 3. Housing Deprivation 4. Urban Policy 5. Stock by Tenure 6. LGA Housing Stock 7. Right to Buy Entitlement 8. Community Stability & Regeneration 9. Accessibility of Affordable Housing 10. Accessing Affordable Housing 11. Conclusion Information Report: Economic Factors Affecting Policy and Provision of Affordable
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BUSINESS COMMUNICATION C3 M2 In this task‚ I will be producing a report on analysing the legal‚ ethical and operational issues in relation to the use of business information‚ using appropriate examples. I will also be explaining the advantages and disadvantages of each issue in relation to the use of business information. INFORMATION SECURITY: The protection of information and information systems against unauthorized access or modification of information‚ whether in storage‚ processing‚ or transit
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