Learning and Cybernetics‚ Kunming‚ 12-15 July 2008 DEVELOPMENT AND IMPLEMENTATION OF AN E-RESTAURANT FOR CUSTOMER-CENTRIC SERVICE USING WLAN AND RFID TECHNOLOGIES CHING-SU CHANG‚ CHE-CHEN KUNG‚ TAN-HSU TAN Department of Electrical Engineering‚ National Taipei University of Technology‚ Taipei‚ Taiwan E-MAIL: s2319004@ntut.edu.tw‚ s3310382@ntut.edu.tw‚ thtan@ntut.edu.tw Abstract: Traditional restaurants only provide passive service where waiter can only deal with customer’s order by asking
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For my ethnography project‚ I will choose to study the life of a restaurant located a couple of blocks from my apartment. The name of the restaurant will be anonymous‚ so I will just refer to it as “Restaurant X‚” in addition‚ I will call the employees in this project by other names to protect their privacy. The main purpose of this ethnography is to compare the norms of the employees when the manager is present at Restaurant X and when he or she is absent. Norms are the behavior within a
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Restaurant Customers At some point in your life you will earn the responsibilities of server. A majority of you will spend your time serving customers in a restaurant setting‚ where you may be more commonly known as a waiter or waitress. Your customers belong to a special group of customers that can be broken down into five different types. These different types of customers each require an appropriate kind of service. The better you are at delivering the appropriate services the better server
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Research Overview Quinn McMahon is the manager of a McDonald’s restaurant that has many customers who are senior citizens. She would like to develop a marketing strategy that addresses the needs of her senior citizen patrons. However‚ she is looking for additional recommendations to improve her marketing mix. It is imperative marketers do not neglect senior citizens as this group makes up 13 percent of the population and they have money to spend (Perrault‚ Cannon and McCarthy‚ 2009‚ p. 140).
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come to P. F. Chang’s restaurant is an accident. It was a Saturday‚ I just finished a movie with my friend at AMC movie theatre‚ and when we come out from AMC‚ the raining was starting‚ so we decided to find somewhere to have some food. And P. F. Chang’s was just stand there‚ nearby the Movie theatre. So we went to that Chinese restaurant and have a wonderful dinner. And this Chinese restaurant really surprise me‚ I can tell that this restaurant is the best Chinese restaurant near by ASU‚ and really
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Ginny’s Restaurant Case An Introduction to Capital Investment Valuation 1. Virginia’s current wealth is $4‚830‚188.68 CF0=2‚000‚000 CF1=3‚000‚000 I/Y=6% Virginia can spend and consume now $4‚830‚188.68. If she waits to spend and consume for one year she will have $5‚120‚000 to spend and consume. 2. Virginia should invest $3‚000‚000 in Ginny’s Restaurant. In one year the $4‚000‚000 endowment will be worth $4‚240‚000 without investing it. If Virginia invests $3‚000‚000 in Ginny’s
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Denny’s Restaurant‚ or in other words‚ America’s Diner‚ is known for a place one can sit back and enjoy a great meal. According to the website‚ customers are presented in that way exactly. On the front page‚ viewers come across a background video of a happy family dining in at Denny’s. They’re smiling and simply look as if they’re having a wonderful time. As one scrolls down the page‚ bold pictures of delicious pancakes and special events are displayed. This is to keep customers up to date on the
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The Glass Slipper Restaurant For years The Glass Slipper restaurant has operated in a resort community near a popular ski area of New Mexico. The restaurant is busiest during the first 3 months of the year‚ when the ski slopes are crowded and tourists flock to the area. When James and Deena Weltee built The Glass Slipper‚ they had a vision of the ultimate dining experience. As the view of surrounding mountains was breathtaking‚ a high priority was placed on having large windows and providing a spectacular
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Restaurant Marketing Plan Neon Memories Diner Product/Service Innovation Neon Memories Diner attracts prospective customers by offering an exciting and unique dining experience. High quality food‚ friendly and professional service‚ and an entertaining‚ fun-filled environment differentiate Neon Memories from its competitors. Our market can be divided as: Prospects: Anyone who has received a first-timer discount coupon or who has otherwise provided their contact information (via raffle‚ website
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Chapter 2 REVIEW OF LITERATURE Though there are sufficient amount of literatures highlighting the promotion strategies‚ but a few of them has emphasized on the discussion of the promotional aspects of hospitality industry. At the same time‚ the literature attempted to deal with promotion strategies of hospitality industry is not available enough and is very limited. Promotion Promotion is one of the four Ps in the marketing strategy‚ together with Product‚ Place and Price
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