2009 Robert D. Lawsson 215 IDENTIFYING AND MANAGING DIVERSITY OF WORKFORCE Robert D. Lawsson (MSc) Abstract The objective of this work is to complete a research proposal on the comparison of work values for gaining of knowledge for management of the multi-generation workforce. The specific focus is upon Generation ‘X’ and the Millennium Generation which are the two primary groups comprising the new workforce. Lawsson R.D. - Identifying and Managing Diversity of Workforce 216 Business Intelligence
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THE SALES FORCE TECHNOLOGY–PERFORMANCE CHAIN: THE ROLE OF ADAPTIVE SELLING AND EFFORT Adam Rapp‚ Raj Agnihotri‚ and Lukas P. Forbes Firms continue to struggle with the implementation of sales force technology tools and the role they play in sales representative performance. This research expands previous literature in the area of sales force automation (SFA) and customer relationship management (CRM) by looking at the consequences after technology adoption by a sales force. Data were gathered from
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Methods and Techniques of Sales Forecasting by Kenneth Hamlett‚ Demand Media Sales forecasting methods and techniques vary from company to company. Every company that uses sales forecasts possesses its own technique to approach the forecasting process. Some companies have a dedicated team of forecast professionals while others use the sales staff to generate the forecast. The statistical methods used to generate the sales forecast depend on the demand profile of the product. Statistical forecast
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findings which should include: a) A discussion about the key components of the product and how the product mix contributes to sales and profit (ref. 1.1‚ 1.2) b) An assessment on how market segmentation contribute to maximise sales (ref. 1.3) Task B Research report describing the external sales development techniques Carry out an individual research into external sales techniques using the same hotel you selected for task A and produce a written report of your findings which should include: a)
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A sale is the act of selling a product or service in return for money or other compensation.[1] It is an act of completion of a commercial activity. The seller or salesperson – the provider of the goods or services – completes a sale in response to an acquisition or to an appropriation[citation needed]or to a request. There follows the passing of title (property or ownership) in the item‚ and the application and due settlement of a price‚ the obligation for which arises due to the seller’s requirement
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AN EMPIRICAL ANALYSIS OF AFTER SALES SERVICE AND CUSTOMER SATISFACTION Abstract. In today’s ever changing competitive environment‚ business cannot survive unless they satisfy their customers. The delivery of after sales service by a company is critical in satisfying customer needs and perceptions. In order to have quality after sales service a proper delivery system has to be in place. This is an empirical study on after sales quality of Pakistan’s automotive battery manufacturer. The research measured
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Topic: Dismantling the Sales Machine Author: Brent Adamson‚ Matthew Dixon‚ and Nicholas Toman Dated: November‚ 2013 Source: Harvard Business Review Magazine Dismantling the Sales Machine Sales leaders have long fixated on process discipline. They have created opportunity scorecards‚ qualification criteria‚ and activity metrics—all part of a formal sales process designed to help their team members replicate the approaches of star performers. This is the world of the sales machine‚ built to outsell
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MRIDUTRISHNA POREL BBA 6TH SEMESTER IIAS KOLKATA SALES ANALSIS PROJECT TRAINEE‚ MARKETING MOBILI-T COMMUNICATION PRIVATE LIMITED 5TH APRIL- 5TH MAY INDEX Contents page no. Introduction…………………………………… 3 Mobili-T Communications………………….. 4 Mobile Value Added Service……………….. 5 Product…………………………………………. 6 MoBulk………………………………………….. 9 MoDus1…………………………………………
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Submitted By: Date: 24th Feb’2014 Topic: Case study of 10 companies who used turnaround strategy to improve Definition Of Turnaround Strategy The overall goal of turnaround strategy is to return an underperforming or distressed company to normal in terms of acceptable levels of profitability‚ solvency‚ liquidity and cash flow. Turnaround strategy is described in terms of how the turnaround strategy components of managing‚ stabilising‚ funding and fixing an underperforming or distressed
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Riordan Manufacturing: Improving Sales Methods Riordan Manufacturing requires an innovative information system proficient in the organization of product sales‚ which allows management of data by employees using computers and mobile devices. The new system must contain customer records‚ password protection for each sales agent’s individual account‚ and use data encryption to promote confidentiality of client and corporate data. A web-based‚ customer relationship management (CRM) system allows
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