1. Why should one study operations management? Operations Management is the set of activities that creates value in the form of goods and services by transforming inputs into outputs. • Operations Management is one of the three major functions of any organization‚ and it is generally related to all the other business functions. All organizations market (sell)‚ finance (account)‚ and produce (operate)‚ and it is important to know how the Operations Management activity functions. Therefore‚ we study
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THE DEFINITIONS "Operations management (OM) is defined as the design‚ operation‚ and improvement of the systems that create and deliver the firm’s primary products and services. Like marketing and finance‚ OM is a functional field of business with clear line management responsibilities." (Chase‚ Jacobs‚ Aquilano‚ 2006:9) "Operations management is the management of processes or systems that create goods and/or provide services. It encompasses forecasting‚ capacity planning‚ scheduling‚ managing
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Quality Control Management Kristi Goddard Capella University MBA6022 – Strategic Operations Management Sunday‚ March 17‚ 2012 1205 Sumac Circle Zebulon‚ NC 27597 Telephone: (919) 880-9037 Email: kgoddard1@capellauniversity.edu Instructor: Dr. Gary Reinke Abstract The overlying mission of The Toyota Motor Corporation is to "develop and provide innovative‚ safe and outstanding high quality products and services that meet a wide variety of customers ’ demands to enrich the lives of people
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NETFLIX OPERATIONS MANAGEMENT REPORT TABLE OF CONTENTS Executive Summary 2 Introduction .3 Netflix Process Strategy 3 Competitive Climate ..5 Competitive Strategy .7 Inventory Management 10 Supply-Chain Management .11 Management Critique 12 Future Innovation ..14 Conclusion .16 APPENDIX Exhibit 1 Process
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How real is the threat by Domino’s to Pizza Hut? How well has Pizza Hut done so far in responding to the Domino’s threat? Domino’s has been expanding its delivery business aggressively. The number of its delivery units and sales has been increasing at a steady rate since 1984. The impact of competition can be observed through the decrease in Pizza Hut’s PSA sales growth and net sales growth. Domino’s has also strategically challenged Pizza Hut’s initiation in delivery service by focusing its expansion
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OF THE PIZZA HUT Introduction of Pizza Hut was started in 1958‚ by two brothers in Wichita and Kansas. Frank and Dan Carney had the idea to open a pizza parlor. They borrowed $600 from their mother and opened the first Pizza Hut. In 1959‚ the first franchise unit opened in Topeka‚ Kansas. Almost ten years later‚ Pizza Hut would be serving one million customers a week in their 310 locations. In 1970‚ Pizza Hut was put on the New York Stock Exchange under the ticker symbol PIZ. In 1986‚ Pizza Hut has
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well as employ various forms of operations management concepts to improve the effectiveness and efficiency of hospitality service operations. This essay aims to discuss various service operations concepts that are currently applied in the industry to increase efficiency and effectiveness of the service process which will benefit hospitality firms in view of the economic challenges faced today. Demand and capacity management Demand and capacity management has always been an issue for service-oriented
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financial statements for the financial year ended 31 December 2008. A2. Status on Qualification of Audited Financial Statements The audit report of the Group’s preceding year financial statement was not qualified. A3. Seasonality or Cyclicality of Operations The Group’s performance is generally affected by seasonal factors such as school holidays and festive seasons. A4. Unusual Items affecting Assets‚ Liabilities‚ Equity‚ Net Income or Cash flows There was no unusual item affecting assets‚ liabilities
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consumption. Service Organization: Organization that produces intangible goods that require consumer participation and cannot be stored. Operation Management: Complex management activity that includes planning production‚ organizing resources‚ directing operations and personal and monitoring system performance. Productivity: Measure of how well an operations system functions and indicators of the efficiency and competitiveness of a single firm of department. Human Capital: An organizations
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Operation Management Definition Paper The purpose of this paper is to describe the importance of operations management to a health care organization. In addition‚ the author of this paper will provide a personal definition of what operations management means and why is important to a healthcare organization. According to the Institute of Operations Management The cost of providing fast‚ reliable health care is always an emotive issue‚ but it has been brought to the fore again via the
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