The Emotional Roller Coaster Abstract Three healthcare workers experience stress in their professions and make various attempts at dealing with the stress. As the case study is examined‚ a look is taken at how they manage their emotions under stressful situations. Also‚ how is the medical staff able to influence the emotions of their patients? There are also ways to minimize some of these stressors. The Emotional Roller Coaster Introduction The case study looks at the emotional battle
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information: http://www.tandfonline.com/loi/whrh20 Emotional Intelligence‚ Job Satisfaction‚ and Job Tenure among Hotel Managers Kara Wolfe & Hyun Jeong Kim a a b Bradley University‚ Family and Consumer Sciences‚ Peoria‚ Illinois‚ USA b School of Hospitality Business Management‚ College of Business‚ Washington State University‚ Pullman‚ Washington‚ USA Published online: 27 Feb 2013. To cite this article: Kara Wolfe & Hyun Jeong Kim (2013): Emotional Intelligence‚ Job Satisfaction‚ and Job Tenure
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managers need emotional intelligence to manage successfully in the workplace? Why or why not? “ The ability to notice and manage emotional cues and information by managers have effectively defined and shaped workplace into a successful organisation since the inception in the focus on emotional management. Because the context of the workplace is influenced upon emotional feelings‚ it is fundamental for mangers to control employee’s behaviour by understanding that they too have an emotional component
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how a healthcare worker uses emotional intelligence when establishing communication with a client in a health care environment‚ it is imperative to first have a clear understanding of what emotional intelligence is. Only then can we assess how it is used by a healthcare worker when communicating with client and its relevance in such a setting. Defining what communication means in this context is also important to understanding how a healthcare worker uses emotional intelligence to establish effective
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essay will discuss three important topics that to me have stood out as important concepts that are sensible and comparatively simple to apply in my work as a graduate nurse. They are; the concept of emotional intelligence‚ the concept of empowerment in nursing and the concept of teamwork in the health care setting. Each topic will be discussed separately‚ analysed‚ argued and integrated into the essay as a whole so that the reader may have a greater understanding of how these concepts interact with
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with observable situations that take their toll on the individual’s social and emotional dimensions that affects their individual lifestyles to wit: 1. providing service over a long period of time; 2. dealing with different types and temperaments of passengers; 3. time zone changes; 4. night-shift assignments This leads to the two variables that were identified by the researchers‚ namely‚ the Social and Emotional Dimensions that affect to their permanent lifestyle as supported by our research
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Critically Evaluate Whether the requirement for Emotional Labour in Hospitality and Tourism is ethical. Module Leader: Peter McGunnigle Student Name: Mrignaini Chauhan Student Number: 09078935 Submission Date: 08/12/11 Word Count: 2200 (excluding Appendices) Critically evaluate that whether the requirement of Emotional Labour in hospitality and tourism work is ethical. The endeavour of this essay is to critically evaluate whether the use of emotional labour within the hospitality and tourism
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OUTPUT IN ENGLISH-4 St Therese MTC Colleges-Magdalo Site Submitted to: Ms Lourdes Castigador Submitted by: Delgado‚ Ramon (BS MAR E 2-5) EMOTIONAL INTELLIGENCE AND PERSONALITY TRAITS OF FILIPINOSEFARERS AND THEIR ATTITUDE TOWARDS WORK ENVIRONMENT Introduction Work environment is a central component in the life of a productive human being. Work environment offers a number of experiences through which a person evaluates the many years of his best life spent in working. The way a person
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The purpose of this article is to evaluate claims that emotional intelligence is significantly related to transformational and other leadership behaviors. Results indicated a validity estimate of .59 when ratings of both emotional intelligence and leadership behaviors were provided by the same source (self‚ subordinates‚ peers‚ or superiors). However‚ when ratings of the constructs were derived from different sources‚ the validity estimate was .12. Lower validity estimates were found for transactional
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Global Threat Perception of Entrepreneurial Orientation and Emotional Intelligence: A Study on India’s Future Techno-Managers 89 89 Global Business Review 13(1) 89–108 © 2012 IMI SAGE Publications Los Angeles‚ London‚ New Delhi‚ Singapore‚ Washington DC DOI: 10.1177/097215091101300106 http://gbr.sagepub.com Rabindra Kumar Pradhan Papri Nath Abstract The present study examined the relationship between emotional intelligence and entrepreneurial orientation on a sample of 301
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