An investigation of the employee perceptions on the relationship between employee job satisfaction and the leader’s emotional intelligence among the workers of Eskom in Alice Town 1 INTRODUCTION For organisations to survive in today’s changing world they should maintain their competitive advantage through the use of the whole workforce. In order for the change to take place‚ the employees‚ and the leaders should be adaptive to the environment‚ effective working and the continuous improvement of
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Emotional Intelligence (EQ) What is emotional intelligence? Emotional intelligence (EQ) is the ability to identify‚ use‚ understand‚ and manage emotions in positive ways to relieve stress‚ communicate effectively‚ empathize with others‚ overcome challenges‚ and defuse conflict. Emotional intelligence impacts many different aspects of your daily life‚ such as the way you behave and the way you interact with others. If you have high emotional intelligence you are able to recognize your own emotional
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International Journal of Business and Management April‚ 2009 Emotional Intelligence and Employee Performance as an Indicator for Promotion‚ a Study of Automobile Industry in the City of Belgaum‚ Karnataka‚ India Praveen M.Kulkarni (Corresponding author) Karnatak Law Society’s‚ Institute of Management Education & Research Sy. No. 77‚ Adarsh Nagar‚ Hindwadi Belgaum 590011‚ Karnataka State‚ India Tel: 91-831-2405-511 E-mail: praveenmkulkarni@gmail.com B. Janakiram Department of Master of Business
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Supervision Research Paper Thesis Statement: “What impact does a manager’s or supervisor’s level of emotional intelligence have on their organizational climate?” Through the first month of the class‚ the chapter that the two of us found the most intriguing was chapter 4 on emotional intelligence. We were particularly interested in how big of an effect a manager’s emotional intelligence level has on the employees and the culture. Once deciding on our topic we began to look for sources that
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The Five Competencies of Emotion Intelligence With the publication of Daniel Goleman’s book Emotional Intelligence in 1995‚ the business world got an answer to a question that had been plaguing it for decades: “Why did some people of a high IQ struggle at managing teams while other leaders of lower IQ excel at it”? Goleman asserted that the traditional measurement of IQ (intelligence quotient) was not enough to determine a good leader. Schools and universities concentrated on developing the cognitive
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EMOTIONAL INTELLIGENCE `ABSTRACT "Emotional Intelligence is a way of recognizing‚ understanding‚ and choosing how we think‚ feel‚ and act. It shapes our interactions with others and our understanding of ourselves. It defines how and what we learn; it allows us to set priorities; it determines the majority of our daily actions. Research suggests it is responsible for as much as 80% of the "success" in our lives." The Effective leader requires a high degree of Emotional Intelligence. In this study
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Emotional intelligence and its relationship to transformational leadership and key project manager competences Summary During the article‚ Nicholas Clarke showed a few studies that proved the important role of emotional intelligent in leadership effectiveness: - Leban and Zulauf (2004) study: The study was obtained from 24 project managers and their related projects in six different organization from a wide range of industries. The data showed the transformational leadership had an important
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Role of Emotional Intelligence 1 Rana Rashid Rehman‚ 2Arfan Khalid and 2Majid Khan Quaid-i-Azam School of Management Sciences (QASMS)‚ Quaid-i-Azam University‚ Islamabad‚ Pakistan 2 Department of Management Sciences‚ COMSATS Institute of Information Technology‚ Islamabad‚ Pakistan 1 Abstract: The primary aim of the present study is to determine the impact of employee decision making styles on organizational performance. Study also investigates the moderating role of emotional intelligence
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Emotional Intelligence PSY 301 November 5‚ 2012 Theresa Neal‚ Ph.D Emotional Intelligence The purpose of this paper is to describe the differences between traditional cognitive intelligence and emotional intelligence. It will also address the use of emotional intelligence concepts in the work life‚ home life‚ and personal life. There are many possible definitions of emotional intelligence. In accordance with an article titled “Theory‚ Findings‚ and Implications” written by Mayer‚ Salovey
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Emotional Intelligence? Organizational Behavior Tamara Ramsey August 12‚ 2012 Abstract This paper examines how emotional intelligence and cognitive intelligence are associated with academic success and job performance. Emotional intelligence continues to pick up momentum in the world of business and academia. More and more research supports the concept that emotionally intelligent employees‚ managers‚ leaders‚ and companies produce noticeable business results. Employers are now looking
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