Organizational Behavior Emotions and Leadership: The Role of Emotional Intelligence George‚ Jennifer M. Human Relations 53.8 (August 2000): 1027-1055 Summary: This article discusses the correlation of a leaders Emotional Intelligence (“the ability to understand and manage moods and emotions in the self and others”) (George) and how it plays a role in how effective that manager is. The author first relates how emotions‚ moods and feelings play a part in how humans deal with each other on
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encounter someone from another country‚ generation or perhaps occupational background where there are unique behaviors. As Earley and Mosakowski (2004) point out‚ cultural intelligence is related to emotional intelligence‚ but it picks up where emotional intelligence leaves off. A person with high emotional intelligence grasps what makes us human and at the same time what makes each of us different from one another (p.140). One must be able to discern between behaviors that are inherent to the individual
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World Applied Sciences Journal 17 (3): 319-326‚ 2012 ISSN 1818-4952 © IDOSI Publications‚ 2012 The Effect of Emotional Labor Strategies on Employees Job Performance and Organizational Commitment in Hospital Sector: Moderating Role of Emotional Intelligence in Iran 1 Kamal Ghalandari‚ 2Maryam Ghorbani Ghale Jogh‚ 3Mahdi Imani and 4Leila Babaei Nia Department of Business Management‚Qazvin Branch‚ Islamic Azad University‚ Qazvin‚ Iran Department of Public Management‚ Naghadeh Branch‚ Islamic
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Disentangling the Effect of Depression Symptoms and Adult Attachment on Emotional Disclosure Crystal Taylor Suny Jefferson Community College Literature Review Emotional disclosure has important psychological and physical health benefits(Frattaroli‚ 2006)‚ while non disclosure have been linked to negative outcomes in these areas (Kelly & Yip‚ 2006; Larson & Christain‚ 1990). Disclosure also aids in emotional recovery from negative events because it promotes insights‚ fosters social
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The Role of Motivation as a Moderator of the Job Demand– Burnout–Performance Relationship among Service Employees in a Social Marketing Campaign Rajeev Verma*‚ Jyoti Verma** The key to a successful implementation of any social marketing campaign is learning what will work with the target population for sustained behavioural change. To foster this process‚ the role of frontline employees is very crucial. The purpose of this study is to investigate the role of job motivation in the burnout process
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Chapter 1 THE PROBLEM AND ITS SETTING Introduction Research in brain- based learning suggests that emotional health is fundamental to effective learning. The key ingredients for this are understanding‚ confidence‚ curiosity‚ intentionality‚ self-control‚ relatedness‚ capacity to cooperate. These traits are all aspects of emotional intelligence. Basically‚ a student who learns to learn is much more apt to succeed (Chamundeswari‚ 2013). For decades‚ a lot of emphases have been put on certain
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Business Case for Spiritual Intelligence (SQ) by Sebastian Salicru Business and Performance Psychologist Director‚ PTS Consultants Melbourne‚ Australia ss@pts.net.au www.pts.net.au Abstract Intellectual Intelligence (IQ) refers to thinking‚ Emotional Intelligence (EQ) to feeling and Spiritual Intelligence (SQ) is about being. SQ is not religion‚ theology‚ cult‚ philosophy‚ ideology or speculation; further‚ it is not belief-based‚ paranormal or esoteric. SQ‚ also referred to as ‘the third Q’‚
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thing he does not touch on in his article is the different kinds of intelligence‚ for example‚ emotional intelligence. Like crystallized and fluid intelligence‚ emotional intelligence is extremely ubiquitous‚ but emotional intelligence is the most important aspect of intelligence related to influences on job performance‚ as well as its importance to businesses‚ and how people can increase their emotional intelligence (Hurley). To excel in today’s competitive environment‚ organizations need people
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work Explicit Emotional labour Emotion and Reason The home as the place for the heart and the workplace as a place of rational thinking (efficient & profitable operation) Emotions have come to be seen as a resource that can be organisationally defined and managed Two aspects: Fun and friendliness – to create a happy work environment for a higher work performance; to improve employee retention‚ performance and organisation commitment (Surman and Sturdy 2009) Emotional labour – display
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personality and share how to react and respond to personal and work-related stress. Lastly‚ the writer will discuss how a human service manager will be alert and assist staff with burnout. Burnout Helpguide (2010) describes burnout as a state emotional‚ mental‚ and physical exhaustion caused by excessive and prolonged stress‚ which occurs when you feel overwhelmed and unable to meet constant demands. In a situation where an employee used to display extreme high energy towards a job along with motivation
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