FOUR SQUARE (42) VALUES OF CUSTOMER RETENTION IN EMERGING MARKET SCENARIO: A NEW PARADIGM Mr.Ch.Trinadha Rao‚ Asst. Professor Miracle School of Management‚ Miracle Educational Society Group of Institutions (Approved by AICTE‚ New Delhi & Affiliated to JNT University‚ Kakinada) Kongavani Palem‚ Bhogapuram‚ Vizianagaram (Dist)-535216‚ Andhra Pradesh‚ India
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Delivering Value to Customers * * The Marketing Philosophy and its Relevance to Corporate Culture * Marketing philosophy: holds that achieving organisational goals depends on determining the needs and wants of target markets and delivering the desired satisfactions more effectively and efficiently than competitors. * Takes an outside-in perspective: * Starts with the well-defined market‚ focuses on customer needs‚ coordinates all the marketing activities affecting
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This study focuses on the Consumer Perception of Retail outlets: A comparative study of Big bazaar and More mega store. With the help of consumer perception of retail outlets increase their sale and provide total customer satisfaction. These Retail Outlets increase the India as well as in all over the world The term consumer perception refers to the perception that consumers display in searching for purchasing‚ using‚ evaluating and disposing of products and services that they will expect will satisfy
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dangerous place to work‚ but according to conversations I had with some of his co-workers‚ employees were threatened with the loss of their jobs if they complained. Any job carries inherent risk for injury‚ even if you sit in an office all day. Without their employees‚ product would not be designed‚ fabricated or sold. A good Manager knows he has an ethical if not moral obligation to satisfy the needs of his customer‚ but what about the needs of the people who make that possible? Every year‚ workplace
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traditional shoppers gather information on products and services online‚ but still make the purchase onsite in a traditional setting by visiting a store. Keywords: Perception of shopping‚ Offline shopping consumers‚ Online increasing numbers of customers. Many traditional businesses are reacting by going online to remain competitive (Schoenbachler and Gordon 2002). Advancements in technology enable apparel stores‚ for instance‚ to improve their online services by using personalized virtual models
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Contents Introduction 2 History of industrial relations China and India 2 Role of state in passing IR legislation in China and India 3 Trade unions in China and India 4 Employers association in China and India 5 Dispute resolution system in China and India 5 Current and future trends in China and India 6 Conclusion 7 Bibliography 8 Introduction Industrial relation is seen as appendages by which employees and their companies relate in the working place to create
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REPORT ON CUSTOMER SATISFACTION AND SERVICE ANALYSIS OF MANICKBAG TVS IN BELGAUM CITY” the study is undergone at Manickbag TVS. The project report focuses on customer satisfaction and post sale services‚ of Manickbag TVS motors. A two wheeler showroom in Belgaum city. EXECUTIVE SUMMARY Topic of the study: “A study report on customer satisfaction and service analysis of Manickbag TVS in Belgaum city” Need for study: To understand the satisfaction level of the customer regarding
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Jackson‚ S. E. (2011). Whose customers are they? Journal of Business Strategy‚ 32 (3)‚ 47-49. Whose customers are they? The Authors Stuart E. Jackson‚ Vice President at L.E.K. Consulting LLC‚ Chicago‚ Illinois‚ USA Abstract Purpose – Many product organizations recognize the benefits of outsourcing manufacturing of key components or even entire product lines to China and other low labor cost countries. But while the cost savings are obvious‚ many product companies fail to grasp the parallel
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Effects of Downsizing on Employees Statement of Problem Downsizing is a major problem faced by employees during tough times of recession. Apart from the economic reasons‚ they also have severe psychological effects on the employees. This project is about comprehending the effects of cut backs on employees. Employees suffer from severe self-esteem issues‚ due to which it’s very hard for them to jump back into the same mental stableness. The structure of this study is to assess the effects of downsizing
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The Customer is Always Right There is a popular saying in business‚ “The customer is always right.” Originally coined by Harry Gordon Selfridge‚ the original meaning suggests that “a company’s keenness is to put the customer first.”1 Ultimately this phrase indicates that businesses must be aware that their customers are the essence of their business. Without customers‚ the business would seize to exist. I concur with this philosophy as customers are the fundamentals to any business or organization
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