A STUDY ON CONSUMER PERCEPTION OF AFTER SALES SERVICE WITH REFERENCE TO HYUNDAI CARS AT CHENNAI CHAPTER I INTRODUCTION 1.1 ABOUT THE STUDY The present study was conducted in order to know the perception of the customer with respect to after sales services and to gauge the satisfaction of its consumers. Every customer tends to develop a certain image of the company after using the product. In this process‚ After Sales Services
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Presentation on Analyzing Consumer Perception Basic Case Study • The case study discuss about what is consumer perception • What are the dimensions set to do study on perception of consumer • Different sections discussed: Data collection & Profile analysis Perceptual mapping technique Analyzing the maps in new product development Contents • Consumer Perception • Example of Black & Decker • Different sections : Section I : Data collection & profile analysis Section
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Employees in an International Workforce When organizations operate globally‚ their employees are very likely to be citizens of more than one country. Employees may come from the employer’s parent country‚ a host country‚ or a third country. The parent country is the country in which the company’s headquarters is located. For example‚ the United States is the parent country of General Motors‚ because GM’s headquarters is in Michigan. A GM employee who was born in the United States and works at
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Career Development Plan II—Development of a Training‚ Mentoring‚ and Coaching Program La evolución en el área de los negocio ha ido avanzando en los últimos años. Con la llegada del Internet y los avances tecnológicos cambiando constantemente‚ las empresas han tenido que hacer ajustes drástico para poder estar a la vanguardia de esta evolución. Ya no se puede decir que existe un trabajo seguro y mucho menos hablar de seguridad de empleo en el trabajo. Esta hipótesis de seguridad laboral ya no
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MANAGEMENT DEVELOPMENT INSTITUTE OF SINGAPORE IN TASHKENT (MDIST) ASSIGNMENT SUBMISSION COVER SHEET Course : Foundation Year Module : Introduction to Business and Management Lecturer : Ms. Sana Assignment Type : Group Due Date : 22 March‚ 2014 S/N Student Name (As reflected in Passport) ID Number Student Signature 1 Akramov Daston B1300459 2 Mirzaakhmedov Mokhirjon B1300417 3 Ozodov Umidjon B1300630 4 Yaminov Mumtozkhon B1300450 Submitted on Due Date (Yes/No) : Yes Word Count
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CHAPTER 10 - MOTIVATING AND REWARDING EMPLOYEES LEARNING OUTCOMES After reading this chapter‚ students should be able to: 1. Define and explain motivation. 2. Compare and contrast early theories of motivation. 3. Compare and contrast contemporary theories of motivation. 4. Discuss current issues in motivating employees. 5. Opening Vignette – Best Practices at Best Buy SUMMARY Do traditional workplaces reward long hours instead of efficient hours? Wouldn’t it make more sense to have
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Apprenticeship training in the workplace‚ what do the employees think? Contents Introduction My research report is based around a questionnaire designed to analyse employee’s opinions on work based training. In particular apprenticeships‚ these are widely used by the government to increase knowledge and to train the current workforce in the work place increasing standards. Their aim is to raise the standard of education within the work place. “However research has shown that the UK lags behind
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about the needs of his employees he may just hire new employees than to negotiate and provide them all their demands. 1c. a leader with high self-esteem will come out and talk to the employees because he trust himself so much that he believes he can handle the situation appropriately. 1d. a leader with the ability to adjust his behavior to external‚ situational factors may also come out and talk calmly with the employees. He may listen with all the demands of his employees and will compromise all
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Training and Development at University of Phoenix MGT 431 / Human Resources Management Training and Development at University of Phoenix At the University of Phoenix (UoP)‚ it has been noted by the several of the students that there seems to be a very high turnover rate of the main contact representatives to its client base – the student. Without interested clients and students in the product that the University is in business to offer‚ UoP would be remiss if they have not recognized the impact
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Motivating and Compensating Employees Simulation HRM558 July 12‚ 2014 Attrition is something that a company may experience at any time with or without notice. The company must be prepared when such a situation arises within their organization. During the interview process‚ key questions can be asked in order to understand the thought process of the interviewee. These questions can be related to future plans‚ past employment and details about specific duties the job requires.
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