Leaders and Managers Before I begin to discuss about leaders and managers‚ management and leadership need to be defined. According to Jones & George‚ management is defined as “the planning‚ organizing‚ leading and controlling of human and other resources to achieve organizational goals efficiently and effectively. (cited in Jones & George‚ 2007‚ p. 5). Thus a manager plans‚ organizes‚ leads and controls the assets of an organization. As stated by the previous definition‚ leadership is a part
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Systems 1. Managers give “Snap Awards” for individual and team achievements to their teams when they excel or do something outstanding. These are usually given during the quarterly staff meetings where all employees participate and this is followed by a party. 2. There are Annual Achievement Award under four categories: Most Initiatives Best Customer Orientation Best Team Worker Most Innovative. Managers send nominations every year and a task force of senior managers picks the winners
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PART I: INTRODUCTION CHAPTER 1 - MANAGERS AND MANAGEMENT LEARNING OUTCOMES After reading this chapter students will be able to: 1. Tell who managers are and where they work. 2. Define management. 3. Describe what managers do. 4. Explain why it‘s important to study management. 5. Describe the factors that are reshaping and redefining management. Opening Vignette – The Man Behind an African Megabrand SUMMARY Herman Mashaba‚ along with two business partners‚ founded the South African Black Like Me
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presentation! You’ll always have a job with us.” This is an example of: a) The duty of good faith and fair dealing b) An express contract c) An implied contract d) Fraudulent misrepresentation 6. After three months on the job‚ an employee is fired without cause this situation is an example of: a) The disregard of reference checking by the employer b) Defamation c) The common law concept of employment at will d) The violation
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Managers have to satisfy the customers by all means like supervising the point of sales. There are various responsibilities which a professional manager has to perform. The very first responsibility is towards the customers. Managers have to satisfy the customers by all means like supervising the point of sales etc. Managers are also responsible towards the employees like giving them pays on time etc. It is the responsibility of the manager to provide a professional atmosphere to the employees
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CMEC01 12/8/06 8:50 Page 1 Chapter 1 Managers and Managing LEARNING OBJECTIVES After studying this chapter‚ you should be able to: ✓ Describe what management is‚ why management is important‚ what managers do‚ and how managers utilise organisational resources efficiently and effectively to achieve organisational goals. ✓ Distinguish among planning‚ organising‚ leading and controlling (the four principal managerial functions)‚ and explain how managers’ ability to handle each one can affect organisational
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biggest opportunities facing new managers entering industry?’ In today’s economic condition that always changing‚ very complex challenges and opportunities are facing new managers when entering workplace in any sectors of company. The new managers who are looking for jobs in the market are either experienced or fresh graduates. It is important for them to have competency and set of skills‚ as globalisation and competitiveness continue to grow. Thus‚ managers have bigger responsibilities in blending
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Contents Introduction How to use this guidance Chapter 1: Principles of safe and appropriate handling of medicines Chapter 2: Handling medicines in social care settings • Controlled drugs • Disposing of medicines • Medicine administration • Minor ailments • Record-keeping • Storage of medicines • Self-administration of medicine • Staff training Chapter 3: Handling medicines — requirements for specific services • Adult placement • Boarding schools‚ school care accommodation‚ special residential schools
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maximum output from him. Rewards leads to employees motivation & performance. Many researches show that maximum work can only be extracted from employees through rewards and motivation. DEFINITION Mendonca‚ (2002) sees reward and compensation system that is based on the expectancy theory‚ which suggests that employees are more likely to be motivated to perform when they perceive there is a strong link between their performance and the reward they receive. IMPACT OF REWARD ON EMPLOYEES PERFORMANCE
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to achieve desired outcomes. A manager is someone who works with and through other people by co-ordinating their work activities to accomplish organisational goals. (Robbins‚ Stagg‚ Coulter‚ 2003‚ p.10) This definition states‚ the fundamental responsibility of a manager‚ is to accomplish the organisations objectives by ’getting things done through people’. There are however several ways of conceiving managerial responsibilities‚ as a ’manager’ can be viewed from many different positions. Kontz (1999:179)
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