application of new and improved technologies. Having read the chapters from Lovelock‚ Wirtz‚ Key & Lu (2005) and Masterson & Pickton (2010)‚ what concepts or ideas relating to services marketing did you find most difficult to understand and why? Answer: In my opinion‚ the most difficult to understand concept is “People are often part of the product”. The difference between ones service and another often lies in the quality of employees who serve the customers. Service firms need to devote special
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place nor lowly place‚ wehre thou couldst have escaped me‚ - save on this very scaffold.” 10. “Be true! Be true! Be true! Show freely to the world‚ if not your worst‚ yet some trait whereby the worst may be inferred.” Here are some of the answers. 1. Hester is speaking. She is refusing to name the father of her child while on the scaffold. Her reply to the clergymen reveals her strength of character and loyalty to Dimmesdale. Although she feels shame‚ she is prepared to endure it alone
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1. Why does specialization become a factor in town life during the Neolithic Era? Answer: Due to warming of the climatic conditions‚ people started settling down in one place to make permanent homes. The first urban villages and towns were set up during the Neolithic Era. The farmers of those times began producing more food than they could consume themselves. They had enough food to share with their neighbors. This extra food allowed others to give up farming and take up alternate professions based
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1. Why does Machiavelli caution a prince against being too generous? Machiavelli‚ in Chapters 15 of The Prince‚ explains that nature doesn’t allow perfection in any human being. This leads him to the conclusion that princes should avoid qualities that may hindrance their abilities to rule even if they are considered ‘good’‚ under which generosity can be grouped as. He speaks further in detail in the next chapter‚ when he says generosity is a ‘dangerous practice’. He explains that if a prince were
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( Answers to Mini-Case Questions BioCom Inc. This mini-case provides a review of the methodology and rationale associated with the various capital budgeting evaluation methods such as payback period‚ discounted payback period‚ NPV‚ IRR‚ MIRR‚ and PI. 1. Compute the payback period for each project. |Time of Cash Flow |Nano Test Tubes |Microsurgery Kit | |Investment |−$11‚000.00 |−$11‚000.00
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Results Reporter | | Out of 10 questions‚ you answered 5 correctly with a final grade of 50% | | | | | | 5 correct (50%) | | | | 5 incorrect (50%) | | | | 0 unanswered (0%) | | | Your Results: | The correct answer for each question is indicated by a . | ------------------------------------------------- Top of Form | 1 CORRECT | | Value is the customer’s perception of all of the benefits of a product or service weighed against all the costs of acquiring
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1. The two main approaches to student learning are constructivist and A) deconstructivist. B) instrumental. C) direct instruction. D) cooperative. Answer: C Bloom’s Taxonomy: Knowledge Difficulty: Basic Feedback: 332 Learning Goal: 1 3. In Mr. Durgan’s U.S. history class‚ students work in teams to explore‚ research‚ and present a topic to the class. They can choose from a list of topics or propose a topic to the teacher for approval. Mr. Durgan serves as their guide and mentor for the
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Bases for Learning and Teaching Our code Outcome LLUK code Assessment criteria Evidence Location Tutor use 2.1.1 Understand the application of theories and principles of learning and communication to inclusive practice. U3 1.1 Identify factors affecting learning and explain the potential impact of these on learner achievement. p. 8‚ 9‚ 10‚ 11‚ 12‚ 15‚ 16‚ p. 8 (principles) p. 8 – 21 (overall) 2.1.2 U3 1.2 Explain ways in which theories and principles of learning and communication
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1.0 Total Quality Define total quality & quality. Total Quality: an approach of doing business that attempts to maximize the competitiveness of an organization through the continual improvement of the quality of its products‚ services‚ people‚ processes‚ and environments Quality: a dynamic state associated with products‚ services‚ people‚ processes‚ and environments that meets or exceeds expectations and helps produce superior value. List the elements of total quality 1. Strategically based: Comprehensive
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Chapter 19- French Revolution 1) Describe the 3 estates of France. Who paid the taxes? Who held the wealth and power in France? The first estate was the top 1% of population which is the government‚ church‚ and clergy men. They experienced special privileges and paid no taxes. The Second Estate is made up of the 2% of population and included nobility. They experienced special privileges and were taxed lightly. The Third Estate was made p of the "common" population. They included lawyers
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