[pic] JUNE 2010 THE HUMAN RESOURCE IN HOSPITALITY Instructions to candidates: a) Time allowed: Three hours (plus an extra ten minutes’ reading time at the start – do not write anything during this time) b) Answer any FIVE questions c) All questions carry equal marks. Marks for each question are shown in [ ] 1. a) Describe the main points that are covered in the seven point plan during the selection procedure of new staff in the hospitality industry. [10] b) Construct an
Premium Human resource management Human resources
Introduction Human Resource Management (HRM) is the function within an organization that focuses on recruitment of‚ management of‚ and providing direction for the people who work in the organization (Heathfield). It involves management decisions related to policies and practices which together shape the employment relationship and are aimed at achieving individual‚ organizational and societal goals (Boselie 2009). Human resource practices are designed and implemented by both HR professionals and
Premium Management Constitutional monarchy Human resource management
selection and retention and how it can affect organisations’ ability to select and retain staff that perform well and are an asset to the organisation. Method: Primary information was gathered from a face-to-face interview with the chief of personnel at TESCO‚ as well as from a follow-up e-mail interview. Secondary information was gathered from books‚ journals and the web. The research is designed as a case study and the approach to analyzing data is qualitative. Conclusion: From the findings
Premium Motivation Maslow's hierarchy of needs Employment
Human Resource Management Definition of H.R.M: Human resources may be defined as the total knowledge‚ skills‚ creative abilities‚ talents and aptitudes of an organization’s workforce‚ as well as the values‚ attitudes‚ approaches and beliefs of the individuals involved in the affairs of the organization. It is the sum total or aggregate of inherent abilities‚ acquired knowledge and skills represented by the talents and aptitudes of the persons employed in the organization. Functions of H.R
Premium Human resource management Management Human resources
Chapter 1 Human Resource Management Learning Objectives • Explain what is meant by human resource management • Understand the relationship between human resource management and management • Describe the HR manager’s role • Understand the human resource management activities performed in organisations • Explain the meaning of strategy • Explain the meaning of strategic human resource management • Describe a strategic approach to human resource management • Appreciate the strategic challenges facing
Premium Strategic management Human resource management Management
1.0 Introduction Human Resource Management is the function within an organization that focuses on recruitment of‚ management of‚ and providing direction for the people who work in the organization. Human Resource Management can also be performed by line managers. Human Resource Management is the organizational function that deals with issues related to people such as compensation‚ hiring‚ performance management‚ organization development‚ safety‚ wellness‚ benefits‚ employee motivation
Free Interview Semi-structured interview Structured interview
Functions of Human Resource Management: Human Resource Management involves the development of a perfect blend between traditional administrative functions and the well-being of all employees within an organization. Employee retention ratio is directly proportionate to the manner in which the employees are treated‚ in return for their imparted skills and experience. A Human Resource Manager ideally empowers inter-departmental employee relationships and nurtures scope for down-the-rung employee
Premium Human resource management Motivation Human resources
and supervisors tend to be concerned to motivate the employees to work hard and effectively‚ thereby‚ the organization objective can be achieved though great performance from the workforce. Performance appraisal is an important part of performance management‚ which could be considered as one of the essential tools that can be used to manage performance. Performance appraisal‚ as suggested‚ is the process by which the performance‚ potential and develop needs of individual worker is recorded. Through
Premium Management Performance appraisal Organizational culture
Chapter 9 Performance Management & Appraisal 1. | Define performance appraisal | 2. | Steps in appraising performance/process in appraising performance | 3. | Reasons/importance/purposes/objectives to appraise subordinates performance | 4. | Graphic rating Scale Method (Example‚ Advantage & Disadvantage) | 5. | Alternation Ranking Method (Example‚ Advantage & Disadvantage) | 6. | Paired Ranking Method | 7. | Critical incident method (Example
Premium Human resource management Management Real estate appraisal
INSTITUTE OF HOTEL MANAGEMENT‚ AURANGABAD “Comparatively explain & discuss the Training & Development – HRM aspects of Indian hotel industry v/s multinational corporations (MNC’s)” HOSPITALITY HUMAN RESOURCE MANAGEMENT Suraj Pahwa (H-18086) “Submitted in Fulfillment of the Requirement for BA (Hons.) in Hotel Management” The University Of Huddersfield‚ UNITED KINGDOM December 2011 Declaration I hereby declare that this project is a result of my own collective efforts
Premium Human resource management