Human Resource Management
INSTITUTE OF HOTEL MANAGEMENT,
AURANGABAD
“Comparatively explain & discuss the Training & Development – HRM aspects of Indian hotel industry v/s multinational corporations (MNC’s)”
HOSPITALITY HUMAN RESOURCE MANAGEMENT
Suraj Pahwa (H-18086)
“Submitted in Fulfillment of the Requirement for BA (Hons.) in Hotel Management”
The University Of Huddersfield,
UNITED KINGDOM
December 2011
Declaration
I hereby declare that this project is a result of my own collective efforts and that it confirms to university, department and course regulation regarding cheating and plagiarism. No material contained within this project has been used in any other submission for an academic award.
Suraj Pahwa
H-18086
Acknowledgement
I am especially grateful to my module tutor Mr. Rakesh Katyani, who provided me with invaluable knowledge and guidance. I also thank my friends for providing a warm and friendly environment in which to conduct research and write.
List of content
Page no.
Section 1
1.1 Introduction to Human Resource Management 05
1.2 Importance of HRM in hotels 05
1.3 Training and Development in hotels 06
1.4 Introduction to training 06
1.5 Performance appraisal 09
1.6 Carrier development 10
Training program at Taj hotel 11
Section 2
2.1 Multinationals in global economy 13
2.2 Training the Expatriate Manager 13
Toyota Training and development Programs 15
Comparative Study 16
Conclusion 17
Fig 1.1 the training process 08
1.1Introduction to Human Resource Management
The hospitality industry is a part of the large travel and tourism industry. The main aim of any hospitality organization is to provide the people
AURANGABAD
“Comparatively explain & discuss the Training & Development – HRM aspects of Indian hotel industry v/s multinational corporations (MNC’s)”
HOSPITALITY HUMAN RESOURCE MANAGEMENT
Suraj Pahwa (H-18086)
“Submitted in Fulfillment of the Requirement for BA (Hons.) in Hotel Management”
The University Of Huddersfield,
UNITED KINGDOM
December 2011
Declaration
I hereby declare that this project is a result of my own collective efforts and that it confirms to university, department and course regulation regarding cheating and plagiarism. No material contained within this project has been used in any other submission for an academic award.
Suraj Pahwa
H-18086
Acknowledgement
I am especially grateful to my module tutor Mr. Rakesh Katyani, who provided me with invaluable knowledge and guidance. I also thank my friends for providing a warm and friendly environment in which to conduct research and write.
List of content
Page no.
Section 1
1.1 Introduction to Human Resource Management 05
1.2 Importance of HRM in hotels 05
1.3 Training and Development in hotels 06
1.4 Introduction to training 06
1.5 Performance appraisal 09
1.6 Carrier development 10
Training program at Taj hotel 11
Section 2
2.1 Multinationals in global economy 13
2.2 Training the Expatriate Manager 13
Toyota Training and development Programs 15
Comparative Study 16
Conclusion 17
Fig 1.1 the training process 08
1.1Introduction to Human Resource Management
The hospitality industry is a part of the large travel and tourism industry. The main aim of any hospitality organization is to provide the people
Bibliography: Hayes D.K. and Ninemeire J.D. (2009) Human resource management in the hospitality industry, John Wiley & Sons, Inc Torrington D., Hall L Ivancevich J. (2009) Human Resource Management 10th ed. Tata McGraw New Delhi Nikolis, N