Qualities of a Bank Teller Bank tellers serve a vital function in a bank’s operations‚ and they set the tone for customers’ banking experiences. Typically‚ candidates need only a high school diploma and a month of on-the-job training to become a teller. The U.S. Bureau of Labor Statistics counted 544‚150 tellers earning an annual median of $24‚590 as of May 2011. To be successful‚ tellers need skills in several areas‚ including math‚ customer service and communications. Math Skills Bank tellers need strong
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Goldsman A SIMULATION AND ANALYSIS OF BANK TELLER MANNING Donald Hammond Sathi Mahesh Department of Management The University of New Orleans New Orleans‚ Louisiana U.S.A. ABSTRACT This paper presents an application study to find cost effective bank teller management policies for providing high quality service levels at reasonable costs in a modern banking system. Two models are developed. The first is a spreadsheet model to calculate desired teller manning levels from mathematical queuing
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Problem: State Bank has over time increased salaries to tellers that were so high that of the 23 tellers at State Bank they were being paid over what other local tellers were being paid; additionally no other employees outside of the tellers were receiving an exceedingly higher salary based on the other local banks averages. All of this information was compiled in a report based on survey results taken from State Bank and the other local surrounding banks. Analysis: Now that this information
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POSITION TITLE: Teller REPORTS TO: Branch Manager Base Line Date 1/94 Revision Date 1/95 SUPERVISES: None Revision Number 1 FLSA STATUS: Non-exempt GRADE: 4 BASIC RESPONSIBILITIES: Under direct supervision‚ responsible for providing members with service on a variety of transactions. Welcomes members to the credit union and provides general information concerning credit union products and services. ESSENTIAL FUNCTIONS: 1. Represents
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Abstract: The service quality means to customer’s satisfaction‚ which leads to customer loyalty‚ considerable practitioner interest has focused on programs to improve service quality. Customer perception is very important factor to measure service quality. This paper aims to assess customers perception on the different dimensions of service quality such as responsiveness‚ tangibility‚ assurance‚ empathy‚ reliability and the overall service quality in Standard Chartered bank‚ the top banking service provider
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BUSM4176 Introduction to Management Topic 8 Skills and services Structure • Flexible firms • Knowledge work • Service work • Neo-Taylorism • Emotional labour School of Management The revolt against Taylorism • Social science critique of Taylorism • A new workplace and a new worker? – A post-industrial‚ information or knowledge economy? – A service rather than a knowledge economy? – The changing character of labour: hand‚ heart or head? School of Management Flexible futures
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This way I could combine my knowledge from flying and working on aircrafts while serving in the military with the necessary skills and knowledge that I will attain from the nursing program. Then maybe with all the necessary requirements accomplished from training‚ schooling‚ and working it will eventually lead me to one day become a nurse anesthetist or practitioner. I recently discovered the program through a friend and with careful consideration and diligent research of all schools
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Introduction The aim of this piece of work will be to describe‚ analyse and evaluate what role the staff nurse holds in the effective management of the care of the bereaved person. Throughout the author will relate this to the bereavement of a family following the death of a loved one in a care of the elderly setting. In relation to this assignment and because the focus of this assignment is on the staff nurse effectively managing the care of the bereaved person the author will focus on the issue of the
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"Do people who put themselves at risk have the right to rescue a services?" There are many people who put their lives at risk and the lives of those who are going to save them do doing so may not be a single rescue if not two persons and rescuer .Many people risk their lives in saving many people how they do not care about their lives ‚without saver that they put them at risk and put at risk those who will save them ‚there is also the possibility that the climate is not at our favor and can cause
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Being a Desk Attendant (DA) requires one to have a vast array of skills and experiences. I have had a variety of experiences that have taught me amazing skills‚ fantastic customer service‚ and have given me an excellent background with a diverse population. These experiences have given me the ability to become an outstanding DA for the Western community. There are many reasons that I will be a good Desk Attendant (DA). Starting with some of the skills and strengths I already possess. In high school
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