Identify one (real and existing) organization of your choice and embark on a research to understand the quality aspects of that organization and how you can improve the operations and bottom-line of that organization. Task 1 1.1 What are product‚ delivery process and services? Indentify and explain one definition that you will be using for this assignment. The company my chose is Burger King. Definition of product: A product is tangible with a physical form. Its design is to fit into a specific
Premium Customer service Quality management Quality assurance
Effects of Allelopathy on Plants Dates experiment was conducted: Purpose: The purpose of this experiment is to design a controlled experiment to see if a plant could survive living in eucalyptus tea. Allelopathy is when a plant gives off a bio-chemical that kills that plants around it‚ such as eucalyptus trees‚ black walnut trees‚ etc. My class went to the a eucalyptus grove and observed the eucalyptus trees. We noticed that there was a small circle around the tree that had nothing growing
Premium Experiment Plant Petri dish
Allow me to take a glance back at yesterday‚ and attempt a peak forward at tomorrow. We stand near the finish line of the Twentieth Century‚ and the events that shaped its tapestry are still fresh in our memory. It was‚ in the opinion of many‚ the bloodiest in the history of mankind. Yet the 20th was also the century that showed remarkable promise. It rose from the ashes of the Holocaust and two World Wars‚ overcome the dual threats of fascism and communism‚ and by embracing the free market precepts
Premium Futures contract
Date: 9/19/2012 Re: QUALITY MANAGEMENT - Cost-Quality Relationship There are three types of costs when quality considerations are made: Appraisal Costs‚ Prevention Costs‚ and Failure Costs. These costs are affiliated with the efforts of process improvement and are also known as quality costs or cost of quality. Appraisal costs are associated with measuring‚ evaluating or auditing products and services to satisfy quality and performance requirements set by the
Premium Costs Quality control Evaluation
Qualities of a good teacher – with special reference to Quality Circle “The greatest danger for most of us is not that our aim is too high and we miss it‚ but that it is too low and we reach it.”----Michelangel BY Prof. Amrita Chourasia and Prof Kumkum Singha Abstract:- First‚ there is no hard and fast list that tells us who is a good teacher or who is not a good teacher. However‚ there are traits that excellent teachers have in common. These are not the usual qualities such as being
Free Education Teacher Learning
MANAGEMENT OF QUALITY Quality cannot be ignored; every purchasing decision is based on price and quality What is Quality? It’s the ability of a product or service to consistently meet or exceed customer expectations. Slogans related to quality: * Talk is cheap but recalls are not. * There is nothing is more frustrating than working hard and then knowing that what you did‚ didn’t work out. * People want to do good job‚ and we have to enable them. To meet or exceed customer expectations
Premium Quality assurance Quality management Process management
Managing Cost of Quality: Insight into Industry Practice Andrea Schiffauerova *‚ Vince Thomson ** * École Polytechnique de Montréal‚ Department of Mathematics and Industrial Engineering‚ Montreal ** Department of Mechanical Engineering‚ McGill University‚ Montreal‚ Canada Article Reference: Schiffauerova‚ A. and Thomson‚ V.‚ “Managing cost of quality: Insight into industry practice”‚ The TQM Magazine‚ 2006 Abstract This paper reports on the study of the quality costing practices at four large
Premium Quality management
Cost of Quality (COQ) "The cost of quality." It’s a term that’s widely used – and widely misunderstood. The "cost of quality" isn’t the price of creating a quality product or service. It’s the cost of NOT creating a quality product or service. Every time work is redone‚ the cost of quality increases. Obvious examples include: The reworking of a manufactured item. The retesting of an assembly. The rebuilding of a tool. The correction of a bank statement. The reworking of a service‚ such as
Premium Costs Quality control Quality assurance
Impressionism and Post-Impressionism Analysis of “The Potato Eaters” by Vincent Van Gogh In 1883‚ after leaving his wife Sien and his children Vincent Van Gogh headed to Nuenen. Coming off a disturbing part of his life‚ which included the break up with his ex-wife with several issues and suffering from gonorrhea‚ he was having a considerably difficult time. In Nuenen‚ Van Gogh started to devote himself to drawing‚ and started to gain attachment and sympathy
Premium Vincent van Gogh
Quality Initiatives Aiming for 120% product quality “We have to aim for 120% product quality. If 99% of the products we make are perfect‚ that would seem like a pretty good record. However‚ the customers who become the owners of the remaining 1% will surely consider their products 100% defective. It is unacceptable that even one customer in a thousand–even one customer in ten thousand–should receive a defective product. That’s why we have to aim for 120%.” When founder Soichiro Honda said this
Premium Quality assurance Quality control