Unit 1 Introduction to Communication in Health and Social Care Learner’s Name Questions Answers 1.1 - Identify the different reasons people communicate To express needs; to share ideas and information; to reassure; to express feelings; to build relationships; socialize; to ask questions; to share experiences. People communicate in order to establish and maintain relationships with others‚ to give and receive information and instructions‚ to understand and be understood‚ to share
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The problem that is to be addressed will be the communication barriers between employees and management. Some people have a problem with the way they receive the conversation or the way people talk to them and other people have a problem with the way they use their verbal and nonverbal communication skills. There are many ways to determine the proper way to communicate and to miscommunicate. Solving the problem of non-communication in the work place can be easy‚ but at the same time it can be very
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P3: explain patterns and trends of health and illness among different social groupings. Government findings According to the January 2007 report by the parliamentary office of science and technology why are some ethnic minority groups at more risk of ill health than others. Black and minority ethnic (BME) groups generally have worse health than the overall population‚ although some BME groups fare much worse than others do‚ and patterns vary from one health condition to the next. Evidence suggests
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Promoting communication in health‚social care or children’s and young people’s settings SHC-unit 31 Task 1: Health and social care professionals need good communication skills to develop positive relationships and share information with people using services. They also need to be able to communicate well with people’s families and/or carers and their own colleagues and other professionals. Communication is the process of sharing information between two or more individuals in order to
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Unit 1 – Communication in Health and Social Care Organisations Task 1 The relevant theory of communications consists of sixteen theories relating to the various ways people communicate. Of these sixteen there are five that apply to Mary Slater and her situation. The first theory is known as constructivism. The following quote best describes this theory‚” constructivism is a cognitive theory of human communication that describes how human perception influences the skillful production and interpretation
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take an personal interest in their partner and ensure their partners interest are effectively represented. This type of relationship is based on trust‚ commitment and loyalty. There is also an element of emotional support and friendship as well as a social element. This can involve taking the partners out to new experiences and/ or activities. Independent (issue bases) advocacy – this can also be called crisis or case advocacy. This is usually a one to one partnership between two people and are often
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also be helpful‚ if possible‚ to vary the times at which food is provided‚ so that people can choose the tome at which they wish to eat rather than having to fit in with the arrangements of their care setting. Of course‚ this is not easy as there are always considerations about staffing and running any care facility. Knowing the types of food and drink a person likes will help to build a trusting relationship. Some people choose not to eat meat because of their concern for animals. Some people have
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A reflective account (II) During my role as health care assistant in the care home setting where I work I spent a considerable amount of time on a one to one basis as a key worker with a particular resident. For the purpose of this reflective account the resident shall be referred to as Mrs S. Mrs S had vascular dementia as her dementia progressed her challenging behaviours increased. Mrs S spent a great deal of her day walking around the care home. On good days this was not an issue. However
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1 Understand why communication is important in the work place 1.1 Identify the different reasons people communicate It is a process by which two or more people exchange ideas‚ facts‚ feelings or impressions in ways so that everyone can understand. In essence we use communication as a tool to influence others. As a means to establish and maintain relationships‚ to motivate people and to change attitudes. The main reason we communicate is to seek or provide information and we all use
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patiant was trying to communicate it is not only the expression on people s faces that tells you about how they fell Q 2: Identify five ways communication can help you in your work and why ? 1: Writing reports -I will write report about individuals so next shift staff can read and affect accordingly. By completing charts and records. I will mention in the care plan if any Changes have made in my shift which will help for all staff. I will communicate with my colleagues and pass all information regarding
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