[pic] Course: Advance diploma in Business Management Module: Production & Operations Management Date:2013.08.06 Name of lecturer: Daniel Chew The following examples show different products and services working by different model to achieve different customers’ satisfactions. Two products examples and two service examples will be included. Product 1: 5Ps Framework of O.M. is used in the electronic devices company‚ Apple. Apple: Apple Computer‚ Inc.‚ is a famous
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Program & Batch: | PGDM-2012-14 | Term: | V | Course Name: | Service Operations Management | Name of the faculty: | G.D.Sardana | Topic/ Title : | Compare the operational models to create service quality McDonalds‚ Dominos‚ Sub-Way | Original or Revised Write-up: | Original | Group Number: | 2 | Contact No. and email of Group Coordinator: | 7503139250 and praveen7488@gmail.com | Group Members: | Sl. | Roll No. | Name | | 1 | 12 FN - 058 | Himika Chaudhary | | 2 | 12FN-074
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Table of Contents Abstract 3 A brief description of the technology and an explanation of the associated science4 Benjamin Forschler ---- NO SUMBITTION FROM TEAM MEMBER The historical development and context of the technology5 Garnie Hall Political and legal influences7 Sherene Falconer Economic questions and considerations8 Danielle Hausch Psychological considerations and sociological effects11 Sorin Gowa The Technology in its cultural context‚ media influence……………………………………………………………………
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accurate & current records must be maintained □ Guests may pre-pay or organisations may pay on their behalf ■ Credit card imprint □ Internal control on credit limits needs to be maintained □ Provides information for management on departmental revenue □ Compilation of reports 6‚ Jobs duty for receptionist (list 3) A hotel receptionist is responsible for greeting guests with a smile‚ welcoming the guest to the hotel and arranging reservations. Other responsibilities
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produce 30‚000 good T-shirts per month. Their plant operates 200 hours per month‚ but the new machines will be used for T-shirts only 60 percent of the time and the output usually includes 5 percent that are "seconds" and unusable. The stamping operation takes 1 minute per T-shirt‚ and the stamping machines are expected to have 90 percent efficiency considering adjustments‚ changeover of patterns‚ and unavoidable downtime. How many stamping machines are required? Target stamping-30000nos limting
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amount of money on technological upgrades each year (Ross et al.‚ 2002). UPS always find new and improved technology which the company is able to maintain competitive in their pricing (Clinton‚ 2008). Fuel is a major expense for the company‚ their operations also helps UPS reduce costs. As they always put efforts to increase their achievement‚ UPS became more efficient and developed company compare to before by the UPS transition. As below chart shows Financial Data of UPS from 2007 to 2012. Million
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MKT B370 Operations Management SPECIMEN EXAMINATION PAPER Important Note: This specimen examination paper serves solely as an illustration of the types of questions which may be contained in the examination. Students should not construe these questions as the actual examination questions nor part of the actual examination paper. In addition‚ this specimen examination paper does not purport to represent the complete scope or coverage of the course and the distribution of the topics to be examined
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CRUDE OIL HISTORICAL DEVELOPMENT 1990 -‚ The price of crude oil spiked with the lower production during Kuwaiti invasion by Saddam Hussein forces 1994 - The Gulf War to liberate Kuwait‚ crude oil prices declined. In 1994‚ the inflation adjusted oil price reached the lowest level since 1973 The United States economy was strong and the Asian Pacific region was booming which extended into 1997. From 1990 to 1997‚ world oil consumption increased 6.2 million barrels per day. Declining Russian
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Historical Development of Nursing Timeline Nursing originated from the intuitive approach of caring for the sick members of the family. The profession did not exist as a distinct discipline before the birth of Christ. In this period‚ nursing was based on instinctive actions and was not acquired from formal education. It did not require an evidence of training or education and was solely based on observation and experience. It was believed that it is a way of love‚ compassion‚ and kindness that was
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| |WAL MART STRATEGIES IN WAREHOUSING | |SUPPLY CHAIN MANAGEMENT PROJECT | |
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