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    Unit one: Principles of personal responsibilities and working in a business environment Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document‚ either onto your computer or a disk • Then work through your Assessment‚ remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My

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    Is There Enough Emphasis on Customer Satisfaction? Reid Kerr College Centre of Sports Development HNC Fitness‚ Health and Exercise Graded Unit 1 Unit Number: DW 6934 Lecturer: Dianne Teo Submission Date: Ashley Milligan Contents Contents Page Number Summary 1 Evidence of Negotiated Access to Facility 2 Legal and Ethical Issues 3 Introduction 4 Aims and Objectives 5 Proposed Action Plan

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    standards of the QCF part of your apprenticeship. You have demonstrated excellent customer service and attention to detail. ACTION PLAN Now you have completed your three required observations‚ I look forward to reviewing your folder so all relevant units can be signed off and workbooks marked and

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    Unit 2 study guide Chapter 3 3 step writing process 1. Plan 2. Write 3. Complete General purpose – to inform‚ to persuade‚ to collaborate‚ or to initiate a conversation Specific purpose – which identifies what you hope to accomplish with your message Memos – are brief printed documents traditionally used for the routine‚ day-to-day exchange of information within an organization Letters – are brief written messages generally sent to recipients outside the organization 4 major classes

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    Unit one: Principles of personal responsibilities and working in a business environment Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document‚ either onto your computer or a disk • Then work through your Assessment‚ remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My

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    Unit 19- Developing Teams in Business (D1) An evaluation of your own performance- what you did well/what you could have done better? Throughout all of the tasks that I took part in‚ I believe that I performed well in some of them but then in others I could have performed much better. Throughout all of the tasks I believe that I participated as much as possible in order to get the tasks completed‚ participation was important for the team because of the limited numbers within the team‚ if I didn’t

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    exceed business objectives and raising the customer’s expectation and experience. The manager is in charge of motivating employees and always making sure they are providing consumers with the best of service. Without a manager the employees in Carphone warehouse will be confused and less determined to provide great service to the customers. The manager has a say of the aims and objectives of business. This influences the business financially and affects the reputation of the business. Without

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    The advantages of owning your own business Satisfaction of creation: A business owner is treated to the thrill of creation on a daily basis‚ not to mention the thrill of solving a customer’s problem. In Richard Branson’s case‚ he has had the satisfaction of creating around 300 of his own business’‚ most of which are linked directly or indirectly to his major business Virgin. But he’s still had the thrill of creating his own brand and I think will continue to do so until he finally leaves earth

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    are unable to spend alot of money causing the economy to go into recession and undoing the economic growth. Spending power increase means the economy is generating more income. The term business environment implies to external forces‚ factors and institutions that are beyond the control of an individual business organization. GDP (Gross domestic product) is measured by the average income – the availability of goods and services produced within the company. If GDP falls it shrinks the economy e

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    Unit 18 managing a business event Understanding the role and skills of event organiser P2 Event organisers are in charge of all parts of an event. They co-ordinate all aspects‚ from the beginning right through to the end‚ overseeing all the details and ensuring everything gets completed on time and on budget. While there is a great variety between the different types of events and the different tasks an event organiser will need to do‚ there are some parts which are almost always the same. Venue/Location

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