Principles of communication in adult care settings Understand why communication is important in adult social care settings 1.1 Different reasons people communicate Express emotions Exchange information Express views Share experiences Socialise Establish relationships 1.2 Effective communication between customers and careers means the customer gets the care they require and helps make the carer aware of any problems the customer may have. Careers need to be able to let other careers
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Text messaging is another form of communication that help communication to be effective in health and social care settings. However‚ in health and social care setting‚ service providers tend to send lots of reminding text messages via email to remind service users about their appointment with the doctor or the nurses. In the event of text messaging‚ health and social care professionals can use it in the context of both 1-1 and group. So‚ this could be between colleagues and between professional and
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1.1 Equality is having freedom from discrimination‚ the promotion of equal opportunities and when working in social care‚ workers must not discriminate or condone discrimination. Diversity is having the right to be different‚ the treatment of each person as an individual‚ respect and promote individual views. Also respecting different people’s values and cultures. Inclusion is inclusive practice to provide support that people need‚ in order to live their lives as fully as possible. It works by
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our feelings known to others • to ask people how do they feel • to let people know things • to teach‚ to learn ‚ to advice‚ to help‚ to live… We use communication every day‚ every time we interact with others‚ and without it we could not improve and develop ourselves as humans beings. 1.2 Explain how communication affects relationships in the work setting. We need to ensure the use of an effective communication with others in the work setting in order to make the most of it. A bad communication
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Title Principles of diversity‚ equality and inclusion in adult social care settings Ref 33 Level 3 Credit value 2 Learning outcomes The learner will: Assessment criteria The learner can: 1. Understand the importance of diversity‚ equality and inclusion 1.1 Explain what is meant by Diversity Differences in choices‚ character or style. All individuals are different and unique. They all have the right to be supported by this concept. Equality Being equal to all no matter what life situations
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Safeguarding and Protection in Health and Social Care By Andrew Ryan Hanley Types of Abuse Physical: Physical abuse is deliberate physical force that may result in bodily injury‚ pain‚ or impairment. Both old and young people can be physically abused. Physical abuse includes the smashing of furniture and personal belongings‚ being pushed or shoved‚ being held against your will‚slapped‚ bitten‚ kicked‚ pinched‚ punched‚ choked or ducked under water‚ threatened or hurt with
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Amy Lockett Unit 4229 208- Understand health and safety in social care settings Task A plan Ai) A description of four different examples of accidents and/or sudden illnesses that might occur Stroke- where arteries that connect to the brain become blocked resulting in reduced blood flow‚ these blockages are usually caused by blood clots. Falls- They may fall due to a slip. Asthma attack- This is when an individual suffers shortening of breath due to the tightening of muscles around the airways. Heart
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CU2546 - The role of a Health and social care worker Performance Criteria 1.1 Difference between working and personal relationship The difference between a working relationship and a personal relationship is that:- A working relationship has boundaries‚ professional codes of conduct‚ employer policies and procedures‚ you should be friendly but have a different approach you should treat the customer with equality and you would know your role and responsibilities and you should not share personal
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|BTEC level 3 Extended Diploma in Health and Social Care | |Assignment Title: :Equality‚ Diversity and Rights |Grade |Points | |in HSC |(Please circle) |(Please circle) |
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Discrimination is the treating of a person‚ group or family less favourably because of their protected characteristic or because people ‘think’ a person or group may have a protected characteristic. A protected characteristic is a particular quality a person or group possesses which is recognised by law as needing to be protected. There are many different types of discrimination which include: • Direct discrimination - this is treating someone less favourably to their face or in a way that the
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