marketing is explosive growth. 4) Changing customer habits and new customer groups. 5) Delivery Servers. Threats： 1) Trend towards healthy eating. 2) Local fast food restaurant chains. 3) Catering industry is becoming more various. 4) New marketing fashion ideas. 5) Eating habits change. In the internal analysis‚ all the strengths we have can be ignored first‚ because we don’t need to worry about them first. The weakness part is high possibility impacting McDonalds‚ especially the unhealthy food menu
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and served over forty barbequed items. In October 1948‚ after the McDonald brothers realized that most of their profits came from selling hamburgers‚ they closed down their successful carhop drive-in to establish a streamlined system with a simple menu of just hamburgers‚ cheeseburgers‚ french fries‚ shakes‚ soft drinks‚ and apple pie. The carhops were eliminated to make McDonald’s a self-serve operation. Mac and Dick McDonald had taken great care in setting up their kitchen like an assembly line
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Morningstar® DocumentResearchS Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington‚ D.C. 20549 FORM 10-K FOR ANNUAL AND TRANSITION REPORTS PURSUANT TO SECTIONS 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 x ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31‚ 2010 OR TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to
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our American way of life and the health and well being of our citizens. I assume it is all of that and more. Rather ambitious for a 30-minute Quest Club paper! Let’s begin with a word association test: QSC – Quality‚ Service‚ Cleanliness Ronald McDonald House McDonald’s All-American Band – Macy’s Day Parade McDonald’s High School All-American Basketball Big Mac Egg McMuffin Billions and Billions Sold McNuggets Super Size it! “Cheeseburger‚ Cheeseburger!” Hot Coffee – The Verdict Golden
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Customer unsafe These customers are unsure of themselves and how to show it is showing you insecure and nervous at the thought of failure or being wrong. They are difficult to manage because you control excessively. They find it difficult to trust strangers and this prevents them from forming relationships with your boss or with other executives of the organization; remain aloof. Unsafe customers can also have difficulty trusting you to addressing new and different tasks‚ and review their work again
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Jayne Careaga 2700156 Customer Service for Dummies The quality of customer service is the most important aspect of any business; it’s what keeps a business in business. Today I will be dumbing down the principals of customer service‚ for this reason I have titled my presentation Customer Service for Dummies. When beginning to compile my thoughts on this topic‚ I pondered on what customer service meant to me. My first thought was treating others how you would want to be treated or treating someone
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A marketing campaign should have the goal of meeting customer needs in mind. There are certain things you can do to make sure you meet your customer needs‚ and those are explained below: First and foremost offer good customer service. The customer is not always right‚ but they should always be respected and valued. So‚ make sure that your customers know they are important to you‚ and that you want to meet their needs. If they know this‚ they will be more forgiving‚ and they will be more willing
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How to Deal With an Angry Customer as a Hotel Front Desk Agent By Tamara Davidson‚ eHow Contributor ‚ last updated August 14‚ 2011 Angry hotel customers may walk into the hotel with prior stress. Angry customers are probably the worst part of a customer service job. You need to consider several factors when dealing with angry hotel customers. Simply fixing the problem won’t cut it. You must first sympathize with the customer. After the guest realizes you are on his side‚ his anger will often
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McDonalds and Ecommerce How can e-commerce provide a competitive advantage for McDonald’s? McDonald’s is a terrific example of utilizing e-commerce to provide a competitive advantage for it organization globally (nationally and internationally). Basically‚ competitive advantage for an organization can be viewed as being able to have the ability to stay ahead of the competition essentially in terms of product differentiation‚ focus and cost leadership. Through utilizing e-commerce strategies‚ McDonald’s
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McDonalds in Tecoma Being a resident of the Dandenong Ranges‚ I have seen first-hand the hard work and dedication of the protesters to the fast food chain McDonalds. Every morning on my way to and from school I drive through the small town of Tecoma where local residents are fighting against the construction of a McDonalds. These people are out rain‚ hail or shine outside the building site of Tecoma McDonalds holding signs that have catch phrases such as “burger off” and other slogans mocking the
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