stores located at the market of Bayambang. But there are things that this business needs to improve‚ including the satisfaction of the customers. Consumers Minimart Inc. need additional effort in making their service much better including in queueing system or waiting
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commonly termed big five‚ can be used to narrate the major characteristics of personality. Job satisfaction can be defined as “the extent to which people are satisfied with their work” (Warr‚ 2002‚ p. 1). Motivation is defined as “an internal state . . . giving rise to a desire or pressure to act” (Westwood‚ 1992‚ p. 288). According to Porter and Stress (1991‚ p. 8) earlier psychological perspective to motivation conceptualized the impulse to act as a goal to “maximise positive results and minimise negative
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Mphil Educational leadership Teacher Motivation and Student Achievement in Senior High School By: Gordon Gyasi Yeboah Jnr Teacher Motivation and Student Achievement Senior High School Students ProQuest Dissertations and Theses‚ 2011 Dissertation Author: Stephanie S Hayden Abstract: Motivation has been used to encourage teachers as well as students themselves to increase students’ academic performance. Although research on motivation is extensive‚ few researchers have
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Figure 1 ACSI MODEL 5 Figure 2 - Kano Model 9 Chosen Topic The broad topic covered in this literature review is the area of Customer Satisfaction. The authors job is as a Customer Care Manager for Senator Windows for the past 15 years. The area of interest is therefore centred on the elements required to achieve the required level of customer satisfaction and also the methods that can be used to effectively measure it. Scope It would be desirable to limit the scope of the research to industry
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As most people spend the majority of their life at work job satisfaction is an important element of everyone’s individual well-being. “Job satisfaction is a positive feeling that one gets about a job resulting from an evaluation of its characteristics (Robbins‚ S. P.‚ & Judge‚ T. A. pg. 75‚ 2013).”The top five factors and why they are important to me would have to be job security‚ relationship with co-workers‚ safety with in the work place‚ compensation / pay‚ and benefits. Job security Job security
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IMPACT: International Journal of Research in Business Management (IMPACT: IJRBM) ISSN(E): 2321-886X; ISSN(P): 2347-4572 Vol. 2‚ Issue 5‚ May 2014‚ 1-10 © Impact Journals LEADERSHIP STYLES AND EMPLOYEE MOTIVATION: AN EMPIRICAL INVESTIGATION IN A LEADING OIL COMPANY IN INDIA R. GOPAL1 & RIMA GHOSE CHOWDHURY2 1 Director and Head‚ Department of Business Management‚ Padmashree Dr D.Y.Patil University‚ New Mumbai‚ Maharashtra India 2 Head of HR‚ Researcher‚ India for Quinnox Consultancy Services‚ Department
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operands of curiosity and exploration are motivational drivers. Motivation can be defined as the arousal‚ direction and persistence of behavior. (Franken‚ 1994) Motivation is an internal state or condition that activates behavior giving direction towards one’s desire or want. The motivational drive is a basic or instinctive need associated in the effort of behavior directed towards a goal-oriented cause. Curiosity is central to motivation for exploratory behavior. Curiosity has been referred as a
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Motivation is the process of attempting to influence others to do their work through the possibilities of gain or reward. Employee work motivation and performance will be analyzed from the perspective of motivation theory as the central for the analysis. Motivation involves getting the members of the group to pull weight effectively‚ to give their loyalty to the group‚ to carry out properly the purpose of the organization. Employee motivation is one of the major issues
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Motivation Theory Introduction In this competitive market it is easy to replicate products‚ but cannot replicate motivated employees. The important factor to achieve success in the business is that the manager should have the ability to understand and motivate their employees. Since every individual employee is different from others so it can be challenging to understand each employee’s need and to apply the right motivational theory. Maslow’s Hierarchy of Needs Abraham Maslow’s theory is focused
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Submitted By: Group 11 Ankit Chopra| Preeti Agarwal| Debsoumo Das| Amita Sureka 1. Discuss the factors that drove the customer relationship strategy at Harrah’s. Harrah’s customer relationship management system has two main objectives: 1. Motivate customers so that they participate more using Total gold program 2. Using data from above & implementing individual marketing strategies for their customers using database marketing. The key factors which drove Harrah’s to adopt the above strategy are as
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