Corporate Communications: An International Journal Emerald Article: Ethical branding and corporate reputation Ying Fan Article information: To cite this document: Ying Fan‚ (2005)‚"Ethical branding and corporate reputation"‚ Corporate Communications: An International Journal‚ Vol. 10 Iss: 4 pp. 341 - 350 Permanent link to this document: http://dx.doi.org/10.1108/13563280510630133 Downloaded on: 18-10-2012 References: This document contains references to 35 other documents Citations: This document
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big cities‚ such as Beijing‚ Shanghai‚ Shenzhen‚ etc. However‚ many Chinese consumers show a low level of satisfaction towards the company. This research proposal is prepared to provide guide for formal research to investigate the customer satisfaction towards Laura Arias in China. Based on the research result‚ decision can be made as to how Laura Arias can improve the customer satisfaction for better sales in China. The structure of this research proposal will strictly follow what has suggested
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How to Promote Eco-Friendly Behavior to Customer Nowadays‚ trading isn’t as hard as in the past. It becomes easier when technology become more modern‚ easy to get and operates. Business becomes agile to insert the domestic and also international market. Business could be defined as a way or activity of buying and selling products/services and it could be seen as money oriented activity. People said that business is contradictory with the environment‚ where business usually harms the environment
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CASE 1 The Santek Images Business Unit Consolidated Products is a $21 billion company headquartered in Atlanta‚ Georgia. The company’s five business units‚ which offer a wide array of products and services‚ are the result of an aggressive strategy of mergers and acquisitions starting in the late 1980s. The corporate staff is surprisingly small‚ comprised of general management‚ legal staff‚ and human resources. Part of the reason for this small staff is due to the
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123-133 Brand Equity‚ Customer Satisfaction & Loyalty: Malaysian Banking Sector Norbani Che-Ha* and Shahrizal Hashim** Services cannot be seen‚ felt‚ tasted or touched in the same manner in which goods can be sensed. Therefore‚ the key to success in services marketing is to ‘tangibilizing the intangible’ by using an extrinsic cue like a brand. Moreover‚ brands that are high in brand equity are organization powerful assets. They can lead to customer satisfaction and customer loyalty. This study
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Level of Customer Satisfaction in a School Cafeteria Using the SERVQUAL Model A Research Paper Presented to The Faculty of Manila Tytana College of Accountancy and Management MANILA TYTANA COLLEGES Pasay City In Partial Fulfillment Of the Requirements for the Degree BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT AUGUST 2013 CHAPTER I THE PROBLEM AND ITS BACKGROUND Introduction Customers are the ones who make the business survive‚ and it is the personnel
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OF KENYA The hire Purchase acT Chapter 507 Revised Edition 2010 (1982) Published by the National Council for Law Reporting with the Authority of the Attorney General www.kenyalaw.org 2 CAP. 507 Hire-Purchase [Rev. 2010 CHAPTER 507 THE HIRE-PURCHASE ACT ARRANGEMENT OF SECTIONS part I–prelImInary Section 1–Short title. 2–Interpretation. 3–Application. part II–regIstratIon 4–Establishment of registry. 5–Agreements to be registered. part III–provIsIons as to hIre-purChase agreements 6–Requirements
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THE EFFECT OF MOBILE TECHNOLOGY INTERVENTION AS BUSINESS SOLUTION TO CUSTOMER SATISFACTION A Thesis Presented to The Department of Information Technology QUEZON CITY POLYTECHNIC UNIVERSITY In Partial Fulfillment Of the Requirements for the Degree BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY Alfaro‚ Raffy T. Fresco‚ Marvin A. Martinez‚ Lord A. Pia‚ Rina U.
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Relationship between Customer Satisfaction and Customer Loyalty Loyalty is the direct result of customer satisfaction which is greatly influenced by value of services provided to the Customer. It is believed that with the Customer Loyalty‚ the company can achieve profitability and continuous growth. According to an article “Zero Defections: Quality Comes to Services”‚ it indicated that a 5% increase in customer loyalty can produce profit increase from 25% to 85%. In this part‚ we will discuss
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Old Navy and Piperlime. Every day‚ Gap Inc. looks for new ways to connect with customers around the world‚ providing value to their shareholders and to make a positive contribution in the communities where Gap Inc. does business. Gap Inc brands have a simple‚ common purpose: "to make it easy for people to express their personal style" (Gapinc.com 2007). Gap Inc. constantly evolves each brand to better meet their customers ’ needs through innovative and inspiring design; through convenient and engaging
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