------------------------------------------------- TABLE OF CONTENT 1. EXECUTIVE SUMMARY ..……………………………………………………… 3 1.1 Introduction of Company Background ……………………………… 3 1.2 Objective and Goal ………………………………………………………… 3 2. SUPPLY CHAIN MANAGEMENT IN MCDONALD’S 2.1 What Is Supply Chain Management ……………………………… 4 2.2 Supply Chain Process …………………………………………… 5 2.3 The Importance of Supply Chain Management ……………………. 6 2.4 McDonald’s Suppliers ……………………………………………… 7 3. DISTRIBUTION CENTRE ………………………………………………………
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The Ransom of Red Chief By O. Henry Plot Summary "The Ransom of Red Chief" is a short story written by American writer William Sydney Porter‚ better known as O. Henry. Like many of O. Henry’s works‚ the story is notable for its plays on words‚ humor‚ and plot twist. Written around the turn of the 20th century‚ the story is a short rendition of what you might get if you crossed "Home Alone" with "O Brother Where Art Thou?" It makes for a diverting 5-10 minutes that will bring at least one
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adequate service The level of service quality a customer is willing to accept. aftermarketing Marketing technique that emphasizes marketing after the initial sale has been made. after-sales surveys A type of satisfaction survey that addresses customer satisfaction while the service encounter is still fresh in the customer’s mind. ambient conditions The distinctive atmosphere of the service setting that
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Model of Service Quality 2 2-2 Variations of the Gaps Model Five Service Quality Gaps Variations of the Gaps Model Six Service Quality Gaps Variations of the Gaps Model 13 Service Quality Gaps (Gaps Model gone wild) Chapter Conceptual Framework of the Book: The Gaps Model of Service Quality The Customer Gap (Sometimes referred to as Gap 5) 2 The Provider Gaps: Gap 1 – The Listening Gap not knowing what customers expect Gap 2 – The Service Design and
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DURING THE WRITTEN TEST‚ YOU MUST NOT USE ANY REFERENCE MATERIALS‚ NOTES OR TALK WITH ANY OTHER INDIVIDUAL. IF YOU HAVE ANY QUESTIONS ASK FOR ASSISTANCE. TAKE YOUR TIME‚ READ EACH QUESTION AND ALL ANSWERS BEFORE YOU ANSWER ANY QUESTION. ONLY ONE ANSWER WILL BE CORRECT. YOU SHOULD COMPLETE BOTH SIDES OF THIS TEST. Some answers may be wrong. So please study your driver’s manual before attempting these questions! |When you cause minor damage to a parked car and | |A first time offence
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Arendt dispute with Nussbaum statement about having a free and equal person be in charge instead Arendt challenge Nussbaum that having a group in a representative democracy is more affected than one person being equal. When people who are interested in the issue they make it possible for everyone to contribute to the idea of solving the problem. For example in the communities there’s lots of disliking between each one because of what they do and sometimes the hate can turn really nasty‚ like getting
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Ho Chi Minh City Background Ho Chi Minh city‚ formerly known as Saigon‚ has a population of 7.163 million. It is the most populous city in Vietnam‚ and located on Saigon River‚ north of Mekong River Delta. It was once under the French Colonial Rule‚ and was transformed into a major port city and metropolitan centre. Large scale rural-urban migration took place during the Vietnam war‚ with the percentage of population residing in Ho Chi Minh city increasing from 4 percent in 1950 to nearly 6 percent
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Characteristic of services Intangibility Unlike products services cannot be counted‚ measured‚ or felt. It is difficult to explain to the customer what a specific feature in the service will give to the customer. As services are intangible‚ the perceptions of customers regarding the service may differ at any given amount in time. Each customer will have a different perception and experience about the same service. But in a hotel the quality of service is not only dependent on the courteousness
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Statement of Purpose Umang Moda ____________________________________________________________________________________________________ I admit the obstacle to writing a Statement of Purpose has been in not knowing how to begin with one. I start in this manner not on a whim‚ but from necessity. It was either this or facing the grim possibility that I would never finish with one. I have tried my best to not disseminate the differences on how one is written and how it ought to be written. As such‚ I
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INTRODUCTION SPEECH OUTLINE WORKSHEET ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ SPEECH TITLE : My remarkable Dad Name: Angela Hawley Topic: My Dad Specific Purpose: To inform my audience about how well my dad raised my sister and I and how much fun we had growing up with him. Thesis Statement: Three important things I will talk about involving my dad are how he always accepted everything‚ what it was like growing up with my dad and how my dad would keep us entertained. Briefly‚ what
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