ASSESSING THE QUALITY OF E-COURSES Jeanne Schreurs ‚Universiteit Hasselt‚ Belgium ‚Rachel Moreau‚ Universiteit Hasselt‚ Belgium Abstract The EFQM model of quality management is a universal model and is applied in this paper in the school context for the organisation of e-courses. We identified some quality criteria in this EFQM school quality model. We defined a simplified e-learning EFQM model supporting the evaluation by the learner. Based on it a questionnaire has been structured that can
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ASSIGNMENT 1 Submission date 14th November 2014 Where to start? The following text describes the working life of five successful individuals with high levels of job satisfaction. You are asked to read this text and then discuss five questions presented in a table immediately after. You will find each of the assignment questions that you need to address on the left column‚ and the instructions to answer each question on the right column. READ this very carefully as these instructions give
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History of McDonald’s The McDonald ’s concept was introduced in San Bernardino‚ California by Dick and Mac McDonald of Manchester‚ New Hampshire. It was modified and expanded by their business partner‚ Ray Kroc‚ of Oak Park‚ Illinois‚ who later bought out the business interests of the McDonald brothers in the concept and went on to found McDonald ’s Corporation. http://en.wikipedia.org/wiki/History_of_McDonald%27s McDonald’s is a company which has a colorful history and developed the culture
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Incident 2 Healthy Employees are Happy Employees 1. Describe Teow’s personality and leadership style. How does it foster or hinder his effort to transform CCN into a healthy and productive organization? - Teow’s personality is Extroverted‚ conscientious‚ empathy and observant. Extroversion has found on Teow’s personality which is the most important trait of effective leader according to the Big Five Personality Framework. His vision on productive organization is from employees. He relate present
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PART 1 COMPANY PROFILE 1.1 Name of the Company Chowking Food Corporation Chowking 1.2 Location of the Company (Head Office) 7/F Jollibee Center Building‚ San Miguel Avenue‚ Pasig City‚ Metro Manila 1.3 Location of Chowking 1.4 Background History of the Company Chowking (Chinese: 超群) is a Philippine-based chain that pioneered the Asian quick-service restaurant concept in the Philippines. The concept combines a Western fast-food service style with Chinese food. Chowking predominantly
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activities of enterprise (Schein). Training for the Rank and File employees primarily is intended to prove skills in order to be productive and efficient. Training likewise aims to provide the employees the knowledge required in performing the job such information regarding the organization its goal and program its relationship to other units in the company and the relationship between employees work to that of other employees provide the feeling of the confidence‚ camaradene ‚ease‚ and motivation
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that when buying services customers tend not to be simply buying the elements of service‚ but something much greater: consumers buy the whole concept (Slack‚ Chambers‚ Johnston‚ 2005). In terms of its elements‚ employees can be a weak or a strongest link in this service chain. Employees can influence the association a customer makes with a corporate brand‚ they act like an ambassadors of the organization even if they don’t have a direct contact with the customers: and the main aim of them is to
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BUS444- McDonald’s Case study #2 Team members- Class Visk2011B 1. Nguyen My Hanh 2.Tran Thi Huong Giang 3.Nguyen Manh Long 4.Dong Quang Lam Question 1 a) The McDonald’s Corporation‚ the leader in the fast food war‚ is the world’s largest chain of hamburger fast food restaurants‚ serving around 68 million customers
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International Management Communication Final project of Organizational Behaviour Academic year: 2010/2011 Table of Contents Introduction 2 Description of the company 3 Research – Testing of employees 6 Internal communication in McDonald’s 9 External communication 14 Conclusion: 19 References: 20 Introduction Our research project is focused on the topic organizational communication. How one defines organizational communication depends on one’s view of the relationship
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motivating employees through job characteristics model: job characteristics model Definition A theoretical concept concerning how the fundamental features of an employee’s assigned tasks affect mental states and yield different workplace outcomes. The job characteristics model applicable to a business identifies the job characteristics of skill variety‚ autonomy‚ task significance‚ task identity and feedback‚ and the outcomes of high job performance‚ high job satisfaction‚ high intrinsic motivation
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