Describe why CRM is so important in managing supply chains. Use an example in your discussion Knowing your customers means knowing who your customers are‚ what their needs are‚ and the means by which you communicate with them. CRM plays a very vital role in supply chain management because it tells the organization what kind or customer they are dealing with in the market and what their expectations are from the product. CRM system does feed the supply chain planning. For example‚ Apple know what
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3. Demand and Price Elasticity It is important to understand how price changes affect the demand of fast food especially for firm like McDonald that operates in a Monopolistic Market. When McDonalds offers its discounted Value Meal during lunch and dinner hours‚ the demand for McDonald’s products will increase. According to the law of demand‚ other things equal‚ the quantity demanded of a goods increases when the price of the good falls. (N.Geogory Mankiw et al.‚2013). A change in price will affect
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Benetton more expensive than in H&M or Zara. Stores of Benetton usually very big 1500-3000sq meters‚ so they can display full range of products‚ moreover they have one small collection that remain the same throughout the season. Dual supply chain system helps to keep the supply up with demand and satisfy customer’s needs. H&M H&M (Hennes & Mauritz) was in the beginning just Hennes what means “for her” in Swedish. This shop of clothes for women was opened by Erling Persson in 1947‚ later after buying
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training policies and procedures within Carter Cleaning Company? II. OBJECTIVES 1. To make employees adhere to the company standards set by the owners 2. To provide adequate employee training and orientation relative to position 3. To reduce employee turnovers 4. To resolve issues on remuneration and benefits 5. Bottom line: employees to accomplish tasks the way Carters want them to be accomplished III. FACTS OF THE CASE Carter Cleaning Company is managed and owned by Mr. Jack Carters
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Initial idea: Offer affordable sports equipment for children Products: − Used (second-hand) products − Surplus equipment from manufacturers and retailers Current situation (December 2007): − Demand has been growing steadily over the last years − The products are distributed to the U.S. customers through a single (and small) warehouse in St. Louis − The warehouse is leased on a year-to-year basis − The current network design‚ in particular the distribution network and warehouse
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time to failure is as long as 1 year but they are very expensive. Each part can cost at least $100‚000. Hence the parts are very costly to hold as inventory. The firm is looking for a supply chain solution that can meet its needs. (a) What is the competitive strategy if you want to service this firm? (b) What supply chain infrastructure and flows do you think would be appropriate to service this customer? You will need to justify your recommendation. (You can surf the internet to get some ideas
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1. Amazon.com‚ Peapod‚ Dell‚ and many furniture manufacturers use push-pull supply chain strategies. Describe how each of these companies takes advantage of the risk-pooling concept. To better understand the strategies used by the three (3) companies and furniture manufacturers‚ the definition of Push or Pull is established below: Push Strategies – when the manufacturer uses its sales force and trade promotion money to induce intermediaries to carry‚ promote‚ and sell the product to end users.
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28/10/13]. Alibaba (2013) Manick Leathers [online] Alibaba. Available from: http://manikle.trustpass.alibaba.com/company_profile.html#top-nav-bar [Accessed 15/11/13]. Antonin (2013) Lead Time In Supply Chain[online] SupplyChainConsultant. Available from: http://en.supply-chain-consultant.eu/10/lead-time-supply-chain/ [Accessed 19/11/13]. BBC (2013) India Profile [online] BBC. Available from: http://www.bbc.co.uk/news/world-south-asia-12557384 [Accessed 5/11/13] BBC (2013) China Profile [online] BBC
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issn=19369735&issue=v2i1-4&article=28_getmom Week 2 1. Chopra & Meindl Chapters4‚ 10 2. Fisher‚ M. L. (1997). What is the right supply chain for your product? Harvard Business Review‚ 75(2)‚ 105-116. http://ezproxy.libraries.wright.edu:2048/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=9705150574&site=ehost-live 3. Lee‚ H. L. (2004). The triple-a supply chain. Harvard Business Review‚ 82(10)‚ 102-112. http://ezproxy.libraries.wright.edu:2048/login?url=http://search.ebscohost
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under construction‚ hence the demands for hair care will be greater. Proper infrastructure such as: roads‚ water‚ electricity and adequate parking are in place. The raw material needed for operating the beauty salon will be easily sourced from beauty supply stores and other wholesale establishments that are in close proximity. In order to ensure that customers are satisfied‚ there are certain measures that will be in place. The owner will ensure that she employs persons who are highly
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