Marketing Management 12 e PHILIP KOTLER & KEVIN LANE KELLER ISBN 0-13-145757-8 658.8—dc22 Note: all credits for contents goes to the original author. Summarized by Wawan Setiawan (winanci@gmail.com)Summarized by winanci@gmail.com 2 Redefining Marketing for 21 st Century ● Marketing is everywhere‚ but tricky ● It makes Marketing management difficult because it needs continuous improvementSummarized by winanci@gmail.com 3 The scope of marketing: What is marketing? (1) ● Marketing:
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MARKETING STARBUCKS CASE REPORT Section 3 – Group C Raghav Aggarwal – Meghan Collins – Pedro Geraldes Cardoso Giulia Hamard – Pascal Klein – Francesco Racanelli MIM September 2013 Intake Marketing Course Professor Shameek Sinha INDEX Executive Summary 3 Problem Statement 4 Situation Analysis 4 Alternative Strategies 5 Recommendation 6 Implementation 7 Appendix 8 2 Executive Summary In 2000 the global markets were hit
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Introduction: Starbucks Corporation‚ a global coffeehouse that reformed the coffee industry by introducing high-quality coffee under a pleasing and attractive environment. Coffee is the 5th most widely traded commodity in the world and it is believed that nearly 2.5 billion cups of coffee are consumed every day. Millions of people are directly and indirectly depends on the production‚ consumption and sales of coffee for their livelihood. The global market for coffee is characterized by volatile
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Abrams‚ Watchorn The Globalization of Starbucks 2.) What drove Starbucks to start expanding internationally? How was the company creating value for its shareholders by pursuing an international expansion strategy? A.) The catalyst for the international expansion of Starbucks was the vision and experiences of Marketing Director and future CEO Howard Schultz. In the early 1980s Mr. Schulz went to Italy and experienced the Italian coffee house. Starbucks under the leadership of Mr. Schulz copied
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Starbucks Analysis Driving forces: External: a) Different consumer tastes and preferences b) An already established coffee culture in Europe c) Local competitions d) Price sensitivity of the consumers e) Social concerns regarding caffeine‚ and it addictive properties also need to be considered. Internal (from the organizations’ perspective): a) To reach larger economies of scale by selling to more customers in other countries. b) To reduce the risk of over dependence
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2013 GROUP 6 2013 GROUP 6 STRATEGIC MANAGEMENT STRATEGIC MANAGEMENT TROY UNIVERSITY TROY UNIVERSITY STARBUCK CASE ANALYSIS STARBUCK CASE ANALYSIS Instructor: Min Carter‚ Ph.D. Instructor: Min Carter‚ Ph.D. LY NGOC HUY TRAN QUOC HUY HOANG VAN VINH TON KHANH PHUONG VU NGUYEN TRAM ANH LY NGOC HUY TRAN QUOC HUY HOANG VAN VINH TON KHANH PHUONG VU NGUYEN TRAM ANH Saigon‚ May 20‚ 2013 Saigon‚ May 20‚ 2013 TABLE OF CONTENTS I. INTRODUCTION 1 II.
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The Globalization of Starbucks Thirty years ago‚ Starbucks was a single store in Seattle’s Pike Place Market selling premium-roasted coffee. Today it is a global roaster and retailer of coffee with some 17‚000 stores‚ 40% of which are in 50 countries outside the United States. Starbucks set out on its current course in the 1980s when the company’s director of marketing‚ Howard Schultz‚ came back from a trip to Italy enchanted with the Italian coffeehouse experience. Schultz‚ who later became
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1971‚ Starbucks has established itself as the world’s leading retailer‚ roaster and brand of specialty coffee with over with 17‚009 stores in 55 countries. The company‚ which ranks amongst the world’s top 100 global brands according to Interbrand 2006‚ has an impressive record of sales and profit growth. In FY2006 Starbucks achieved a sales turnover of $7.8 billion‚ an increase of 22% on 2005‚ and operating margin of 11.4%. In 2010 the revenue of Starbucks is $ 10.71 billion. Starbucks Headquarters
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Starbucks: Culture It is not so often that a coffee house gets to tell so much about culture. Think about a Russian coffee house that can tell foreigners about our lifestyle and our character‚ about things that are important to us in business and in personal relations‚ in gastronomical tastes and political affairs… I would not dare to name one. Yet when I think of American culture‚ I marvel at how interestingly it is reflected in Starbucks‚ the most famous and the largest coffee and coffee house
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Starbucks in the global taste Thirty years ago Starbucks was a single store in Seattle’s Pike Place Market selling premium roasted coffee. Today it is a global roaster and retailer of coffee with more than 7‚600 retail stores‚ some 2‚000 of which are to be found in thirty-four countries outside the United States. Starbucks set out on its current course in the 1980s when the company’s director of marketing‚ Howard Schultz‚ came back from a trip to Italy enchanted with the Italian coffeehouse experience
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