9-399-150 REV: MAY 3‚ 2005 CHRISTOPHER A. BARTLETT MEG WOZNY GE ’s Two-Decade Transformation: Jack Welch ’s Leadership On September 7‚ 2001‚ Jack Welch stepped down as CEO of General Electric. The sense of pride he felt about the company ’s performance during the previous two decades seemed justified judging by the many accolades GE was receiving. For the third consecutive year‚ it had not only been named Fortune ’s "Most Admired Company in the United States‚" but also Financial Times ’ "Most
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advertising seems high to Susan. However‚ business units will often use local suppliers‚ such as radio and newspapers‚ to provide advertising services. Software cannot think like this‚ but people can. How might a structured process such as Six Sigma methodology be useful here? Companies can often gain a
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Fajardo‚ Jeanne Dagny June 15‚ 2015 QUALMAN M72 Case 1 – Xerox 1. Contrast Leadership for Quality and Lean Six Sigma as quality initiatives for Xerox. How did heir motivations differ? What differences or similarities are evident in the principles behind these initiatives and the way in which they were implemented? The most important and primary motivation that wakened up Xerox and caused it to act and apply the Leadership Through Quality initiative was losing the market shares to the Japanese
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’‚ American International Journal of Contemporary Research vol Yoo-Chul‚ K. 2012‚ ’Samsung has Google ’s backing in fight against Apple ’‚ Koean Times. Yun‚ J. 2002‚ ’Samsung Uses Six Sigma To Change Its Image ’. Figure 2: Samsung Six Sigma Approach Source: (Yun‚ 2012) Figure 3: Summary view of Samsung’s six sigma supply chain management Source: (Yang‚ 2007) Figure 4: Samsung’s Vertical integration model compared to Apples. Source: (Vergara‚ 2012)
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Quality Improvement Implementation In today’s business world‚ competition is high and most organizations search for ways to gain an advantage in their respectable markets. One of the obvious‚ but unfortunately overlooked‚ ways to be at the forefront is establishing‚ maintaining‚ and constantly improving quality processes within an organization. Riordan Manufacturing has an established quality culture and strives to maintain the quality processes that are currently in place. Through its quality
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CASE 7- MOTOROLA What salient opportunities and threats exist in Motorola’s external environment? Observing the history of Motorola‚ they have this wide variety of products that they offer to different kinds of market. This strategy of Motorola will only be dealing in the development of the latest technology‚ gadgets and mobile phones by proper research and development. They have this strong promotional strategy by which they are using different tools that attracts customers towards the thrilling
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Marks 20*0.5 = 10 1) If Cpk = 2‚ it is equal to a) 6 sigma level b) 3 sigma level c) 0.333 sigma level d) 4 sigma level 2) In QC and QA : a) QA is better concept than QC b) QC is better concept than QA 3) Six Sigma means: a)Usage of problem solving tools and methodologies for break through improvement b) Usage of ISO 9000 Clauses c) Usage of ISO 14000 clauses d) Implementation of CE requirements 4) In DMAIC methodology D‚ M‚ A‚ I
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Case study On Six Sigma at Wipro Technologies: Thrust on Quality Authors Dr. Manisha Sharma Email:msharma@jimnoida.ac.in Mobile:0-9871134125 Dr. Kapil Pandla Email:kpandla@jimnoida.ac.in Mobile:0-9999442275 Prof. Prashant Gupta Email:pgupta@jimnoida.ac.in Mobile:0-9818580158 Jaipuria Institute of Management A-32 A‚ Sector 62 Noida – 201 301 Tel.: (0120) 2403850-55 1 Abstract: Six Sigma at Wipro Technologies: Thrust on Quality Wipro Technologies is a global services provider
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Review and Discussion Questions 1. Is the goal of Six Sigma quality realistic for services such as Blockbuster Video stores? The goal of Six Sigma is realistic in service settings like Blockbuster video stores. Quality standards may be hard to create because it is subjective to customer perceptions. 2. “If line employees are required to work on quality improvement activities‚ their productivity will suffer.” Discuss Quality improvement and productivity do work inversely of each other. Quality
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Operational Excellence Classified - Internal use Operational Excellence is: Our strategy to achieve transformational results One common language‚ tools‚ and processes The umbrella for our many improvement initiatives Our key strategy to become Green and Lean The method to develop our high-potential talent OE culture will lead us to the 2020 vision o Maximize the long term cash flow for the Bottlers and the Company o Operate with the best cost in our logistics‚ production and commercial
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