Malaysia Airline System (MAS) is one of the Government Linked Companies in Malaysia. For the past three years‚ MAS has been undergone dramatic changes that turnaround the position of the company inside the competitive and ever challenging airline industry. From its lowest and disastrous experience in 2005 to achieving success within 2 years as well as bracing the impact of global economic crisis in past two years. The purpose of this report is to analyze MAS key competitive position and its strategic
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IMPLEMENTING RELATIONSHIP MARKETING: THE ROLE OF INTERNAL AND EXTERNAL CUSTOMER ORIENTATION by T.F.J. Steyn*‚ S.M. Ellis** and F.A.A. Musika* *WorkWell: Research Unit for People‚ Policy & Performance School of Entrepreneurship‚ Marketing and Tourism Management Potchefstroom Campus North West University[1] **Statistical Consultation Service Potchefstroom Campus North West University Paper presented at the European Institute for Advances Studies in Management (EIASM) Workshop on
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The internal environment: * Strategic competitiveness and above – Average returns result when Internal organization (What a firm can do : function of resources‚ capabilities‚ and core competencies) matches External environment ( What a firm might do : function of opportunities in the firm’s external environment → Competitive Advantage * Competitive advantage key points: * No competitive advantage lasts forever. * Over time‚ rival use their own unique resources‚ capabilities‚ and
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! ! ! ! ! Critical analyse of the external and internal environments of Ford Motor Company! ! ! ! ! ! ! ! ! ! ! TABLE OF CONTENTS 1. Introduction ................................................................................................................. 3 2. Background of Ford Motor Company ......................................................................... 3 3. External environments of Ford ...................................................................
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So‚how can we get to iconic branding? To me‚ iconic branding is about really getting three things right: The first and most important is segmentation. Now‚ segmentation is a much used word‚ but it can make the difference between winning and losing. Segmentation must go way beyond the generic functional attributes and features if it has to be truly powerful. It must seek to understand the functional‚ the psychological and the emotional gratification that the consumer derives. A very good example
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References: Ajzen‚ I. and Fishbein‚ M. (1980)‚ Understanding Attitudes and Predicting Social Behavior‚ Prentice-Hall‚ Englewood Cliffs‚ NJ. Akaike‚ H. (1987)‚ “Factor analysis and AIC”‚ Psychometrika‚ Vol. 52 No. 3‚ pp. 317-32. Allen‚ N.J. and Meyer‚ J.P. (1990)‚ “The measurement and antecedents of affective‚ continuance and normative commitment to the organization”‚ Journal of Occupational Psychology‚ Aronsson
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Impact of cultural differences‚ internal and environmental factors at Airbus Introduction Employees are affected by a number of internal and external forces that when combined produce given behaviours and attitudes. In this paper‚ I will consider the key factors affecting individual and groups’ behaviour and their corresponding relationship to the personal and organisational performance. The scenario‚ Airbus’ manufacturing plant in Toulouse‚ is dominated by tensions amongst groups of workers
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Analyze how internal and External Forces Affect Organizational Behavior Examples of Internal and External Forces Include the Following: Competition: Some Chief Executive Officers when trying to build a high performance work culture will use a strategy that pits one employee against another employee to form a competition between the two. Methods such as these may entice employees to work harder‚ but sometimes these tactics will backfire and undermine employee cooperation. In-house internal
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attributes related to an entrepreneur. They are:- * Commitment‚ determination and perseverance * Drive to achieve * Opportunity orientation * Initiative and responsibility * Persistent problem-solving * Seeking feedback * Internal locus of control * Tolerance of ambiguity * Calculated risk taking * Integrity and reliability * Tolerance for failure * High energy level * Creativity and innovativeness * Vision * Self-confidence and optimism
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6. What are the key success factors in the European airline industry? ---When addressing this question we find it worthwhile to remind students that a KSF is what any firm in the industry must do to be successful. Based on this definition‚ the following KSF’s apply to the European airline industry: (1) A reputation for safety – This is a fundamental KSF for any segment of the airline industry. If a firm is not viewed as safe by potential passengers‚ they will not use the carrier. (2) Offering
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