INTRODUCTION Sales force management systems are information systems used in CRM marketing and management that help automate some sales and sales force management functions. They are often combined with a marketing information system‚ in which case they are often called customer relationship management (CRM) systems. Sales force management systems are essentially the same thing as sales force automation system (SFA). A SFA‚ typically a part of a company’s customer relationship management system
Premium Sales Customer service Customer relationship management
The Five Porter Competitive Forces: 1. Competitive Rivalry: (High) Carnival is the leading company within the cruise line industry‚ has a large fleet capacity and operates 11 of most recognizable cruise brand names. The cruise line industry is effectively an oligopoly market; in which the market is shared by a small number of producers or sellers. Carnival is constantly engaged in marketing and pricing battles with their competitors‚ making internal rival central to the industry. They are only
Premium Holland America Line Cruise line Cruise ship
MARKETING AND SOCIETY: A SOCIAL RESPONSIBILITY OVERVIEW ============================================= What is MARKETING? -We define marketing as the process of creating consumer value in the form of goods‚ services or ideas that can improve the consumer’s life. What is SOCIETY? -We define society as the community of people living in a particular region and having shared customs‚ laws and organization. What is SOCIAL RESPONSIBILITY? -Social responsibility talks about the obligation of
Premium Marketing Consumer protection
2. If Brenda Crohn’s guesstimates and estimates are wrong‚ how might that change your decision? At what number of applicants os there an economic breakeven between the two types of ads? Brenda thinks we should use the current trade journal ads because the quality of the applicants generated off an internet job site may not be as good as those from our current trade journal ads. Besides that‚ Brenda said they should get to consider the cost as well as the number of qualified applicants. She likes
Premium History of the Internet Internet World Wide Web
Marketing is the process of communicating the value of a product or service to customers‚ for the purpose of selling that product or service. From a societal point of view‚ marketing is the link between a society’s material requirements and its economic patterns of response. Marketing satisfies these needs and wants through exchange processes and building long term relationships. Marketing can be looked at as an organizational function and a set of processes for creating‚ delivering and communicating
Premium Marketing
Ibsen’s main purpose surrounding his play‚ A Doll’s House‚ was to challenge the societal norm of his time. Ibsen’s production was one that was very controversial‚ any thought or idea that a woman would have anything to do besides keep up the home and raise children was unheard of during the time period. Establishments requested that A Doll’s House was to not be discussed since it undermined society’s most sacred institution‚ that being marriage. Ibsen’s method was that everyone‚ men and women the
Premium Henrik Ibsen Norway A Doll's House
1. Discuss the marketing concept/ A concept is the overall idea or structure of something and marketing is how a product is moved through a channel to reach its target consumer. A marketing concept embraces the philosophy that good marketing strategy always has the needs and wants of the target marketin mind. Marketing concepts are formed as creative approaches to the problem of how to get a product needed and desired by a group of consumers to be selected and purchased by this group. The crux of
Premium Barriers to entry Marketing Monopoly
School of Marketing Australian School of Business MAJOR PROJECT BRIEF MARK 1012: Marketing Fundamentals Session 2‚ 2012 Major Project Brief – SESSION 2‚ 2012 Marketing Fundamentals MARK1012 Background: The sole purpose of the Major Project is to help foster your understanding of marketing. It is a group assessment task that would mostly involve serious desk research and accounts for 25% of your course grade. You ar
Premium Business school
Porter’s 5 Forces Introduction The model of the Five Competitive Forces was developed by Michael E. Porter in his book „Competitive Strategy: Techniques for Analyzing Industries and Competitors“in 1980. Since that time it has become an important tool for analyzing an organizations industry structure in strategic processes. Porter’s model is based up on the insight that a corporate strategy should meet the opportunities and threats in the organizations external environment. Competitive
Premium Strategic management Porter five forces analysis Management
Porter’s Five Forces After the analysis of Jetstar’s societal environment with the use of PEST‚ the Porter’s Five Forces can be used to analyse another aspect of the external environment; the task environment. Porter’s Five Forces is a framework that consists of five competitive forces‚ threat of entry‚ power of supplier and buyer‚ threat of substitution and competitive rivalry. These forces facilitate the analysis of the task environment of an industry or company (Wheelen and Hunger‚ 2009)
Premium Airline Aircraft Low-cost carrier