RESPONSIBILITIES HOTEL DIRECTOR The Hotel Director is responsible for all hotel departments onboard and supervises all "hotel" department heads to ensure company standards and procedures are being upheld‚ in an effort to maximize guest service and satisfaction. The Hotel Director oversees crew morale onboard and allocates crew cabins. They are directly involved in the maximization of onboard revenues and will monitor and control expenses and requisitions of all hotel departments. The Hotel Director
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…… …………………… 6 4.2 The effects of “Cap & Trade” on Tourism ………… 7 5. Environmental Analysis of my IP hotel ……………… 7 5.1 The advantages of hotel environmental ………… 8 5.2 The disadvantages of hotel environmental ……… 8 5.3 Analysis my opinion of my IP hotel ……………… 9 6. The financial crises effects on hotel operation ……… 9 6.1 The financial crises effects for my IP hotel ……… 10 6.2 The method to solve of the situation ……………… 10 7. Conclusion …………………………………………… 11 8. Reference
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News Brief Hilton Hotels tops in customer satisfaction http://planyourmeetings.com/2006/06/01/hilton-hotels-tops-in-customer-satisfaction/ By Kristi Casey Sanders Published: June 1‚ 2006 Hilton Hotels Corporation leads the hotel industry in customer satisfaction‚ according to the latest statistics from the American Customer Satisfaction Index (ACSI). With a score of 78 points out of a possible 100‚ Hilton took the leadership position among the seven hotel companies mentioned in the survey
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Boutique hotels focus on the experiential nature of service delivery. Factors helping to deliver upon the experience include a cap on the number of rooms‚ a design or cultural aspect to the property and attention to the location of the property. The subsector however‚ lacks a singular definition. This is in part due to structural changes undergone by the subsector since conception of the concept. The subsector evolved from comprising of independently owned properties to establishment of
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Marketing Department of the Terminus Hotel forecasted an average occupation level of 40% during 2009. In November 2008‚ the department received two offers from regular customers‚ the first at a rate of €90 for 10 rooms per day‚ and the second at a rate of €95 for 5 rooms per day. Both offers were rejected. Based on the numbers‚ it appears that the accounting department rejected both offers because the rate fell short of the total cost per room per day for the hotel. Assuming an occupancy rate of 40%
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Kimpton Hotels’ EarthCare program brings the business’s philosophy of environmental responsibility straight to its properties‚ starting with its pioneering Eco Floor at the Hotel Triton in San Francisco in 1994. Today EarthCare’s efforts include: * Using environmentally friendly cleaning supplies in all rooms. * Printing corporate collateral on recycled paper using soy-based ink. * Usring recycled paper for all printing property-wide. * Serving organic‚ shade grown‚ and/or fair trade
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Science and Education The Advantages of Green Management for Hotel Competitiveness in Taiwan: In the Viewpoint of Senior Hotel Managers Ying-Chang Chen1 & Yu-Ta Chen2 1 Department of Hotel and Restaurant Management‚ Ching Kuo Institute of Management and Health‚ Keelung City‚ Taiwan (R.O.C.) 2 Department of International Business‚ Kainan University‚ Taoyuan‚ Taiwan (R.O.C.) Correspondence: Ying-Chang Chen‚ Department of Hotel and Restaurant Management‚ Ching Kuo Institute of Management
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A hotel manager is a person who manages a hotel‚ a motel‚ or a resort. This position’s responsibilities and duties vary according to the size of the hotel or resort‚ as large hotels tend to require more management than small ones. Many people love going to hotels‚ they like pampering themselves with all kinds of services that a hotel offers. Services include fast room services‚ relaxing spa‚ clean swimming pool‚ good restaurant‚ and many other facilities. A lot of people do not know how the process
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Group Report: Boutique Hotels in the UK and France– Group University of Surrey The Hospitality Business Group Assignment Signature by all group members: 1 Group Report: Boutique Hotels in the UK and France– Group Contents: 1. Introduction 2. History of Boutique Hotels 2.1. Where the story started 2.2. The name – Boutique 3. Characteristics of Boutique Hotels 3.1. Unique 3.2. Size 3.3. Location 3.4. Structure of the sector 4. UK 4.1. Key Players 4.2. Staffing 4.3. Price 4.4. Target Market
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permission of the copyright holder. Backgrounder Sample Case for Video Storyboarding Exercise GR Hotels Corporation (GR) Backgrounder Company History (1991 to 2007) GR Hotels Corporation (GR) is a privately-owned corporation that operates two large mid-scale hotels‚ one in Montreal and one in Toronto. The corporation was founded by the Gemron family in the late 1980s. The company’s first hotel was built near
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