JOB ORGANIZATION AND INFORMATION Understanding the different jobs in an organization is essential. Each employee should render the maximum contribution he is capable of making. For him to be able to do so‚ the tasks must be divided into jobs that can be performed effectively and also provide a source of satisfaction to the persons who are assigned to them. The tasks establishing the duties and responsibilities and standards for each job within an organization‚ therefore‚ is a most important
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Maintaining Satisfaction Memo Tangye Obilade MGT/M562 March 11‚ 2013 John Zupan Maintaining Satisfaction Memo The Georgia’s Department of Motor Vehicles (DMV) received censure regarding tiresome duration when customers inquire services. The average delayed expectation time for each person is 45 to 60 minutes resulting in frequent discontent. As a result‚ suggestions referencing improvements to abbreviate duration of receiving services is need. The DMV offers a variety of
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Inside Job is about the causes of the global financial crisis of 2008. It is the effect of a series of causes beginning in the 1970s.These causes most obviously includes - the deregulation that allowed excessive and reckless actions in finance‚ fraud‚ conflicts of interest‚ and sabotage. The result of these actions was a massive decline of financial stability for the global masses and a correspondingly massive incline of financial gain for a minority of heads in high finance and government. It was
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reputation depends on the quality of its product and services. For example‚ Coach‚ producer of fancy fashion bags guarantees their customers that if they get disappointed with their bag at any time‚ they can bring it back. Coach guarantees 100% satisfaction for their product. Fashion ladies spread the word to their friends and family about high quality products and guarantees‚ which creates good reputation for such a company like Coach. Another important denominator of quality is safety. Things
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Nature of HRM (Human resources management) HRM is process of bringing people and organizations together so that the goals of each are met. It tries to secure the best from people by winning their whole hearted cooperation. In short‚ it may be defined as the art of procuring developing and maintaining competent workforce to achieve the goals of an organization in an effective and efficient manner. It has the following features: Pervasive force: HRM in pervasive(omnipresent) in nature. It is present
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“A STUDY ON CUSTOMER SATISFACTION FOR BSNL MOBILE SYNOPSIS The Telecom industry is one of the leading and fastest growing in the world as communication plays a vital role in the world and especially in India. It acts as a major catalyst for the economic growth. BSNL has good brand awareness among the people. This could be attributed to its long history in the market and continued support from the Government. In today’s competitive world‚ BSNL has to provide excellent services to attain a major
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JOB ENLARGEMENT TECHNIQUES Job Enlargement is the horizontal expansion of a job. It involves the addition of tasks at the same level of skill and responsibility. It is done to keep workers from getting bored. Examples: Small companies may not have as many opportunities for promotions‚ so they try to motivate employees through job enlargement. "Job enlargement refers to adding a few more task elements horizontally." "Job enlargement involves performing a variety of jobs or operations
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MID-TERM EXAM 1. How important is job analysis to the development of job descriptions and job specifications? Discuss. Job analysis is important to the development of job descriptions and specifications because it needs to be formed before the job description and specifications. 2. What recommendations are given for improving committee effectiveness? They are having competent members‚ having committee properly charged‚ selecting or electing a competent chairperson‚ and recognizing/rewarding
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------------------------------------------------- Job Satisfaction or Meaning of Job Satisfaction Job satisfaction is a variable matter. It usually depends on the mind of employee/worker. Positive attitude regarding to any work of a person is stated as job satisfaction. It is a mental condition of a person to any type of work. Someone may feel satisfaction to a work and in contrary another person may feel unsatisfactory to the same work depending on their attitude regarding the work/job. To elaborate the concept of job satisfaction‚ It
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THE EFFECTS OF FOOD QUALITY AND CUSTOMER SERVICE IN CUSTOMERS SATISFACTION IN RESTAURANT SETTING I. INTRODUCTION I.1 BACKGROUND OF THE STUDY Basically Filipinos are food lovers. Eating is a necessity for all people. Eating together at home with loved ones or relative has been the tradition of Filipinos as derived from the Filipino culture. But why do people still love to eat out in a restaurant? If people eat out it is usually based on the food offered‚ the ambiance offered and the
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